linkedin

Proprofs Help Desk VS Help Scout

Let’s have a side-by-side comparison of Proprofs Help Desk vs Help Scout to find out which one is better. This software comparison between Proprofs Help Desk and Help Scout is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Proprofs Help Desk or Help Scout fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_desktop icon_mac icon_linux
  • Not Available

  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

img

Price Plans

$ 29.99

Team (2+ Users)

View Details img

$ 55.00

Standard

$ 83.00

Plus

View Details img

  • Free Trial
  • Lifetime Plan
  • img
  • img

Ratings

img

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.7

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Reviews

img

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Collaboration
  • checked Automation
  • checked Reporting & Analytics
  • checked Multi Channel Support
  • checked Customization
  • checked Ticket Management
  • checked Team Management
  • checked Customer Support
  • checked AI Help Desk
  • checked Shared Inbox
  • checked Reporting
  • checked Live Chat
  • checked Knowledge Base
  • checked Workflow
  • checked Customer Management
  • checked Integration
  • checked Notification
  • checked Mobile App

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Popular Comparisons

Proprofs Help Desk vs Help Scout Comparison FAQs

Software questions,
answered

While Proprofs Help Desk offers customized features, Help Scout has diverse modules. Select between Proprofs Help Desk or Help Scout as per your business needs.

Both these products offer similar features but with a different approach. While Proprofs Help Desk emphasizes on user experiences, Help Scout focuses on functionalities.

It all depends on the functionalities that you prefer. While Proprofs Help Desk offers add-ons along with essential features, Help Scout emphasizes on customization.

No, the difference between Proprofs Help Desk and Help Scout lies in terms of features and functionalities. While Proprofs Help Desk can be customized as per the user’s needs, Help Scout addresses the diverse audience.

It depends upon your business requirement. Both Proprofs Help Desk and Help Scout provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Proprofs Help Desk is customizable, Proprofs Help Desk offers comprehensive modules.

A Quick Comparison Between Proprofs Help Desk vs Help Scout

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Proprofs Help Desk vs Help Scout In terms of Features
  • Comparison Between Proprofs Help Desk and Help Scout In terms of Deployment Type
  • Proprofs Help Desk or Help Scout: Which Is Ideal for Your Industry
  • Which Is Better? - Proprofs Help Desk or Help Scout

Comparison of Proprofs Help Desk vs Help Scout In terms of Features

Proprofs Help Desk includes features like Collaboration, Automation, Reports and Multi Channel Support. Help Scout is known for functionalities like Shared Inbox, Reporting, Live Chat and Knowledge Base. When you compare Proprofs Help Desk vs Help Scout, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Proprofs Help Desk and Help Scout In terms of Deployment Type

While Proprofs Help Desk supports Web Based deployment; Help Scout is suitable for Web Based deployment. While selecting between Proprofs Help Desk and Help Scout, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Proprofs Help Desk or Help Scout: Which Is Ideal for Your Industry

Proprofs Help Desk is ideal for industries like All Industries. For All Industries, Help Scout is a better choice. If you are confused between Proprofs Help Desk or Help Scout, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Proprofs Help Desk or Help Scout

Proprofs Help Desk and Help Scout can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Proprofs Help Desk and Help Scout during demo to decide which one is best for your business.

Add Software to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Unbiased Comparison

Free Expert
                        Consultation Read Authentic Reviews

2M+ Happy Customers 500,000+ Monthly Users