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ServiceNow VS BOSSDesk

Let’s have a side-by-side comparison of ServiceNow vs BOSSDesk to find out which one is better. This software comparison between ServiceNow and BOSSDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ServiceNow or BOSSDesk fits your business.

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  • Platforms
  • Recommended
  • img 15 Ratings & 15 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

Get Now

$ 29.00

Essentials-[Billed Annually]

$ 49.00

Professional-[Billed Annually]

$ 69.00

Enterprise-[Billed Annually]

View Details img

  • Free Trial
  • Lifetime Plan
  • img Free Trial
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Ratings

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Overall ratings

4.4

15 Ratings & 15 Reviews

91% Likelihood to Recommend

Not Available

Currently no ratings are available. Please check back later

Pros & Cons

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Pros

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ServiceNow integrates effortlessly with a variety of enterprise tools and has a ...Read more - Kundan Yadav Mar 30, 2025

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ServiceNow shines when it comes to managing complex IT environments. Its integra...Read more - Divyesh Mar 24, 2025

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Currently no pros are available. Please check back later

Cons

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The implementation process can be slow and costly, especially for smaller organi...Read more - Kundan Yadav Mar 30, 2025

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The learning curve is steep, and the platform is tailored more for larger organi...Read more - Divyesh Mar 24, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Seamless Integration with Other Tools

Kundan Yadav Mar 30, 2025

The Right Tool for Complex IT Environments

Divyesh Mar 24, 2025

Not Available

Currently no reviews are available. Please check back later

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Reporting & analytics
  • checked Incident Management
  • checked Problem Management
  • checked Change Management
  • checked Release Management
  • checked Request Management
  • checked Knowledge Management
  • checked Performance Analytics
  • checked Configuration Management
  • checked Incident Management
  • checked Multi Channel Support
  • checked Active Directory Integration
  • checked Service Request Fulfillment
  • checked Role-Based Access Control (RBAC)
  • checked Custom Reporting
  • checked Ticket Management
  • checked Mobile Access
  • checked SLA Management
  • checked Workflow Automation
  • checked Self Service Portal
  • checked Configuration Management
  • checked Asset Management
  • checked Problem Management
  • checked Change Management
  • checked Service Catalog
  • checked Custom Dashboards

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


BMC Helix ITSM

BMC Helix ITSM


Jira Service Management

Jira Service Management


IncidentMonitor

IncidentMonitor


See all ServiceNow alternatives img
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


BMC Helix ITSM

BMC Helix ITSM


Jira Service Management

Jira Service Management


IncidentMonitor

IncidentMonitor


See all BOSSDesk alternatives img

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Similar Comparison

ServiceNow vs BOSSDesk Comparison FAQs

Software questions,
answered

While ServiceNow offers customized features, BOSSDesk has diverse modules. Select between ServiceNow or BOSSDesk as per your business needs.

Both these products offer similar features but with a different approach. While ServiceNow emphasizes on user experiences, BOSSDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While ServiceNow offers add-ons along with essential features, BOSSDesk emphasizes on customization.

No, the difference between ServiceNow and BOSSDesk lies in terms of features and functionalities. While ServiceNow can be customized as per the user’s needs, BOSSDesk addresses the diverse audience.

It depends upon your business requirement. Both ServiceNow and BOSSDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ServiceNow is customizable, ServiceNow offers comprehensive modules.

A Quick Comparison Between ServiceNow vs BOSSDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ServiceNow vs BOSSDesk In terms of Features
  • Comparison Between ServiceNow and BOSSDesk In terms of Deployment Type
  • ServiceNow or BOSSDesk: Which Is Ideal for Your Industry
  • Which Is Better? - ServiceNow or BOSSDesk

Comparison of ServiceNow vs BOSSDesk In terms of Features

ServiceNow includes features like Reporting & Analytics, Incident Management, Problem Management and Change Management. BOSSDesk is known for functionalities like Incident Management, Multi Channel Support, Active Directory Integration and Service Desk (ITIL/ITSM). When you compare ServiceNow vs BOSSDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ServiceNow and BOSSDesk In terms of Deployment Type

While ServiceNow supports Web Based deployment; BOSSDesk is suitable for Web Based and On Premises deployment. While selecting between ServiceNow and BOSSDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ServiceNow or BOSSDesk: Which Is Ideal for Your Industry

ServiceNow is ideal for industries like All Industries. For All Industries, BOSSDesk is a better choice. If you are confused between ServiceNow or BOSSDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ServiceNow or BOSSDesk

ServiceNow and BOSSDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ServiceNow and BOSSDesk during demo to decide which one is best for your business.

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