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TOPdesk VS HaloITSM

Let’s have a side-by-side comparison of TOPdesk vs HaloITSM to find out which one is better. This software comparison between TOPdesk and HaloITSM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TOPdesk or HaloITSM fits your business.

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  • Recommended
  • img 6 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 76.00

Essential

$ 109.00

Engaged

$ 155.00

Excellent

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Price on Request

Get customise plan according to your business requirement

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  • Lifetime Plan
  • img Free Trial
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Ratings

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Overall ratings

4.3

6 Ratings & 0 Reviews

90% Likelihood to Recommend

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Reviews

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Verified customer reviews

Rating

Rupali Kishor Pawar Sawant Nov 16, 2024

Rating

rammv amba Oct 03, 2024

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Task Management
  • checked Asset Management
  • checked Change Management
  • checked Reports & Dashboard
  • checked Incident Management
  • checked Self Service Portal
  • checked Problem Management
  • checked Incident Management
  • checked User access control
  • checked Multi Channel Support
  • checked Request Management
  • checked Ticket Linking
  • checked Reports & Analytics
  • checked Automated Routing
  • checked Summarization
  • checked AI Assistant
  • checked Configuration Management
  • checked Release Management
  • checked SLA Management
  • checked Self Service Portal
  • checked Knowledge Management
  • checked Problem Management
  • checked Third Party Integration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


BMC Helix ITSM

BMC Helix ITSM


Jira Service Management

Jira Service Management


ServiceNow

ServiceNow


See all TOPdesk alternatives img
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


BMC Helix ITSM

BMC Helix ITSM


Jira Service Management

Jira Service Management


ServiceNow

ServiceNow


See all HaloITSM alternatives img

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Similar Comparison

TOPdesk vs HaloITSM Comparison FAQs

Software questions,
answered

While TOPdesk offers customized features, HaloITSM has diverse modules. Select between TOPdesk or HaloITSM as per your business needs.

Both these products offer similar features but with a different approach. While TOPdesk emphasizes on user experiences, HaloITSM focuses on functionalities.

It all depends on the functionalities that you prefer. While TOPdesk offers add-ons along with essential features, HaloITSM emphasizes on customization.

No, the difference between TOPdesk and HaloITSM lies in terms of features and functionalities. While TOPdesk can be customized as per the user’s needs, HaloITSM addresses the diverse audience.

It depends upon your business requirement. Both TOPdesk and HaloITSM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TOPdesk is customizable, TOPdesk offers comprehensive modules.

A Quick Comparison Between TOPdesk vs HaloITSM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TOPdesk vs HaloITSM In terms of Features
  • Comparison Between TOPdesk and HaloITSM In terms of Deployment Type
  • TOPdesk or HaloITSM: Which Is Ideal for Your Industry
  • Which Is Better? - TOPdesk or HaloITSM

Comparison of TOPdesk vs HaloITSM In terms of Features

TOPdesk includes features like Task Management, Asset Management, Change Management and Reports & Dashboard. HaloITSM is known for functionalities like Incident Management, User access control, Multi Channel Support and Property Request. When you compare TOPdesk vs HaloITSM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TOPdesk and HaloITSM In terms of Deployment Type

While TOPdesk supports Web Based deployment; HaloITSM is suitable for Web Based deployment. While selecting between TOPdesk and HaloITSM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TOPdesk or HaloITSM: Which Is Ideal for Your Industry

TOPdesk is ideal for industries like All Industries. For All Industries, HaloITSM is a better choice. If you are confused between TOPdesk or HaloITSM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TOPdesk or HaloITSM

TOPdesk and HaloITSM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TOPdesk and HaloITSM during demo to decide which one is best for your business.

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