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Track It VS Zendesk VS Spiceworks

Let’s have a side-by-side comparison of Track It vs Zendesk vs Spiceworks to find out which one is better. This software comparison between Track It and Zendesk and Spiceworks is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Track It or Zendesk or Spiceworks fits your business.

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  • Rating & Review
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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

Get Now

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

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$ 6.00

Premium

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Ratings

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Overall ratings

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4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

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Pros & Cons

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Pros

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

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Reviews

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Verified customer reviews

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Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticketing
  • checked IT Asset Management
  • checked Change Management
  • checked Self-Service Portal
  • checked Purchasing
  • checked Analytics Dashboard & Reports
  • checked Knowledge Management
  • checked Custom License Management
  • checked HR Management
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps
  • checked Help Desk Management
  • checked Inventory Management
  • checked Dashboards
  • checked IP Scanner
  • checked Network Monitor
  • checked Ticket Management
  • checked Custom Reports Management
  • checked Organization Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


HelpSpot

HelpSpot


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Vision Helpdesk

Vision Helpdesk


See all Track It alternatives img
Freshdesk

Freshdesk


HelpSpot

HelpSpot


Front

Front


Vision Helpdesk

Vision Helpdesk


See all Zendesk alternatives img
Freshdesk

Freshdesk


HelpSpot

HelpSpot


Front

Front


Vision Helpdesk

Vision Helpdesk


See all Spiceworks alternatives img

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