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Track It VS Zendesk VS Spiceworks

Let’s have a side-by-side comparison of Track It vs Zendesk vs Spiceworks to find out which one is better. This software comparison between Track It and Zendesk and Spiceworks is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Track It or Zendesk or Spiceworks fits your business.

Comparison

Track It

Track It

4.5

Get Free Demo

Zendesk

Zendesk

4.5

Get Free Demo

Spiceworks

Spiceworks

4.1

Get Free Demo

Track It

4.5

Get Free Demo

Zendesk

4.5

Get Free Demo

Spiceworks

4.1

Get Free Demo

Quick View

Rating & Review
Platforms
Recommended

6 Ratings & 0 Reviews
91%

3 Ratings & 3 Reviews
86%

5 Ratings & 0 Reviews
88%

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

$ 6

Premium

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

Overall ratings

4.5

6 Ratings & 0 Reviews

Features 4.7

Value for Money 4.5

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

4.1

5 Ratings & 0 Reviews

Features 4

Value for Money 4.2

Ease of Use 3.9

Customer Support 4.4

Likelihood to Recommend

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Not Available

Currently no pros are available. Please check back later

Reviews

Verified customer reviews

Rating

Jaidev Jangra Jan 28, 2025

Rating

Krishna Kumar Choudhary Jan 23, 2025

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Rating

Pranaya Sapkota Jan 23, 2025

Rating

Aniket Malame Nov 01, 2024

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Zendesk Reviews: Zendesk Services, Zendesk Pricing, Zendesk Pros And Cons

See all (2)

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

All Industries

We provide the best software solution for your business needs

Features

Product features

Ticketing
IT Asset Management
Change Management
Self-Service Portal
Purchasing
Analytics Dashboard & Reports
Knowledge Management
Custom License Management
HR Management

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Help Desk Management
Inventory Management
Dashboards
IP Scanner
Network Monitor
Ticket Management
Custom Reports Management
Organization Management

Gallery

All Videos & Images

See all (3)

See all (3)

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

English

Alternatives

Top Alternative Products

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Track It alternatives

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Zendesk alternatives

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Spiceworks alternatives

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