USA
UAESmall Business
Designed for startups and growing businesses
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Brand: Zendesk
A modern sales CRM software that helps you close more deals faster.
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Brand: Zendesk
Founded Year: 2007
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations.
Ticketing System Multi Channel Support Workflow Automation Knowledge Base Community Forums SLA Management Skills Based Routing Multilingual Support Mobile apps 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Ubuntu 
Windows 
iOS 
Android MacOS 
Linux 
Desktop 
Mobile 
Tablet 
iPad 
Cloud-Based 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.5
Out of 5
Overall Rating
Based on
3 Verified Reviews
Rating Breakdown
86% Recommend this Product
Add Review
Jun 23, 2023
Techjockey Verified
“Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,”
Pros
The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.
Cons
NO CONS
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Zendesk Chat has cloud-based deployment type.
Zendesk Chat is a web app that can be accessed through various web browsers.
Zendesk Chat supports both Android and iPhone mobile platforms.
Yes, you can change your monthly plan to an yearly one at any time. But remember that the changes will not take effect until the end of your buying cycle.
Techjockey offers demo for Zendesk Chat. Please request a call to schedule the demo.
Yes. Most alternatives like Freshdesk and Zoho Desk offer guided migration tools to import tickets, contacts, and knowledge base content.
0 0
Yes. Export tickets, contacts, and knowledge base, then import into Freshdesk, Zoho Desk, or Help Scout, which offer migration tools.
0 0
Freshdesk and Intercom are strong for 20-100 agent teams, balancing scale, automation, and cost.
0 0
Common drawbacks include high cost, add-on pricing, a learning curve, and complexity for smaller teams.
0 0
Help Scout, Zoho Desk, and Document360 are strong knowledge base alternatives to Zendesk Guide.
0 0
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
