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about_details_pp About Zoho Desk

Zoho Desk is a client management software that integrates with most of the social media platforms such as Facebook, Twitter and so on. Responding to calls, e-mails, posts, etc. can now be managed from the same interface.

Zoho Desk is a contact management software that can efficiently manage and assign tickets to the concerned agents. Zoho Desk is a project management software that has been designed for the cloud and provides you with all the advantages of a traditional phone and perks of an advanced calling system.  

Sold By : Zoho

about_specification_ppZoho Desk Specification

Organization Type :

  • SMEs

  • Mid Market

  • PSUs

  • Startups
No. of Employees
  • 1-10
  • 11-15
  • 16-200
  • 201-500
Platform :
  • win Windows
Deployment :
  • Web-BasedWeb-Based
Suitable For :
  • All Industries
Language:
  • English

about_features_ppZoho Desk Features

  • Ticket Management

    Zoho Desk is a basic office software that comes with efficient ticket management options.    

  • Social Network

  • Call Center Management

  • Agent Management

about_faq_ppZoho Desk FAQs

The first administrator who initially sets up Zoho Desk is the Primary Contact. He is the one who received all notifications.
You can use the mass update function for updating a field value in multiple tickets at once. It will help save you a lot of time that you would have spent editing tickets individually.
Yes, Zoho Desk does provide data security options. It is meant to provide optimum data security to all its users.

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