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About Zoho CRM

ZOHO CRM is a cutting-edge solution that empowers the teams and businesses that use it. A good CRM gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. Zoho CRM includes the good, the smart, and the ideal in an enterprise-ready package. With Zoho CRM, businesses can bring all the conversations between the salesforce and customers into one place, and make the most of interactions at a moment's notice. With over 10 years in the CRM domain and over 50,000 customers who have given their trust, Zoho has expertise in CRM.

Specification

Deployment

  • Web

    web-based

Operating system

  • mac

    Mac OS

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • Basic Office Software |
  • Education |
  • ITES |
  • Retail |
  • Logistics |
  • Agriculture |
  • E-Commerce |
  • Tours and Travels

About Zoho

Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. 
view more products by Zoho

Client References

1st Scotsale

1st Scotsale

Gates By Valet

Gates By Valet

The Cookies Department

The Cookies Department

Spine 66 Studio

Spine 66 Studio

Thomas

Thomas

Features

  • Charts.
  • Funnels.
  • Targets.
  • Anomalies.
  • KPIs.
  • Comparator.
  • Marketting Automation.
  • Webforms.
  • Campaigns.
  • Google Ads.

Qoutes and Invoicing.

  • Sales App.
  • Card scanner.
  • Multi Chhannel Sales Management.
  • Relative Sales using Sales Signals. 
  • Workflow Rules.
  • Macros.
  • Assignment Rules.

Workflow and Process Management.

Chat Bot ZIA.

  • Catalyst.
  • Rest API.
  • Widgets.
  • Developer Edition.
  • Serverless Code.
  • Web SDKs.
  • Mobile SDKs.
  • White Labeled Solutions.

Plans and Pricing

Web-based

Starter

Rs. 1200.00 ( For 3 Users Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • 10000 Records

Standard

Rs. 1800.00 ( For 3 Users Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • 100000 Records

Professional

Rs. 3000.00 ( For 3 Users Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records

Enterprise

Rs. 3500.00 ( For 3 Users Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records
  • Zia Voice - Conversational AI SalesInbox - Email for Salespeople
  • Canvas - Visual CRM view
  • BI Tools- Target Meter; Comparator; Anomaly Detector
  • Multi-user Portals
  • Custom Modules and Buttons
  • Subforms
  • Mobile SDK and App Distribution
  • Auto Responders
  • Email Parser
  • Conditional Fields
  • Data Encryption (EAR)

Ultimate

Rs. 72000.00 ( Per User Per Year )

  • Dedicated database cluster
  • Advanced Customization
  • Automation suggestions
  • Data enrichment
  • Enhanced storage
  • Email sentiment

Starter (More Than 3 Users)

Rs. 600.00 ( Per User Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • 10000 Records

Standard (More Than 3 Users)

Rs. 1080.00 ( Per User Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • 100000 Reports

Professional (More Than 3 Users)

Rs. 1800.00 ( Per User Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records

Enterprise (More That 3 Users)

Rs. 2700.00 ( Per User Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records
  • Zia Voice - Conversational AI SalesInbox - Email for Salespeople
  • Canvas - Visual CRM view
  • BI Tools- Target Meter; Comparator; Anomaly Detector
  • Multi-user Portals
  • Custom Modules and Buttons
  • Subforms
  • Mobile SDK and App Distribution
  • Auto Responders
  • Email Parser
  • Conditional Fields
  • Data Encryption (EAR)

Starter

Rs. 12000.00 ( For 3 User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • 10000 Records

Standard

Rs. 18000.00 ( For 3 User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • 100000 Records

Professional

Rs. 30000.00 ( For 3 User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records

Enterprise

Rs. 36000.00 ( For 3 User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records
  • Zia Voice - Conversational AI SalesInbox - Email for Salespeople
  • Canvas - Visual CRM view
  • BI Tools- Target Meter; Comparator; Anomaly Detector
  • Multi-user Portals
  • Custom Modules and Buttons
  • Subforms
  • Mobile SDK and App Distribution
  • Auto Responders
  • Email Parser
  • Conditional Fields
  • Data Encryption (EAR)

Starter (More Than 3 Users)

Rs. 6000.00 ( Per User Per Month )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • 10000 Records

Standard (More Than 3 Users)

Rs. 8640.00 ( Per User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • 100000 Records

Professional (More Than 3 Users)

Rs. 14400.00 ( Per User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records

Enterprise (More That 3 Users)

Rs. 25200.00 ( Per User Per Year )

  • Custom fields
  • Web forms
  • Social CRM
  • Workflows
  • Reports and Dashboards
  • Slack Integration
  • Roles and Profiles
  • Scoring Rules
  • Email Insights
  • Workflow Conversion
  • Tags and Groups
  • Web forms
  • Custom Unique Fields
  • Custom Reports and Dashboards
  • SalesSignals - Real-time Notifications
  • Blueprint - Process Management
  • Web-to-Case Forms
  • Macros
  • Inventory Management
  • Validation Rules
  • Automatic Field Updates
  • Google Ads Integration
  • Webhooks
  • Unlimited Records
  • Zia Voice - Conversational AI SalesInbox - Email for Salespeople
  • Canvas - Visual CRM view
  • BI Tools- Target Meter; Comparator; Anomaly Detector
  • Multi-user Portals
  • Custom Modules and Buttons
  • Subforms
  • Mobile SDK and App Distribution
  • Auto Responders
  • Email Parser
  • Conditional Fields
  • Data Encryption (EAR)

Videos

Published on Dec 29, 2014 This is a Zoho review video. To find the CRM solution that best fits the needs of your work, visit: http://technologyadvice.com/crm/smart... Zoho CRM looks to draw in businesses whose goals are to streamline their day-to-day processes. We've done the research so you don't have to!

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FAQs

Below are some frequently asked questions for Zoho CRM

Q. Can I get a demo of Zoho CRM?

Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.


Q. Can I switch plans?

Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.


Q. Are you US/EU Safe Harbor Compliant?

Yes. We comply with the EU Safe Harbor framework as set forth by the Department of Commerce (USA). This also applies to the collection, use, and retention of user data from the European Union. For more information, please read our US/EU Safe Harbor Privacy Policy.


Q. Is my data safe?

We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies.


Q. How long are your contracts?

Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.


Reviews

Add Review
User

Ashok Kumar

Overall

22nd August, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Reporting. Dashboards, Association factor of leads and contacts.
  • Cons -
  • Customer Support, Lack of Customizations
User

Varun K.

Overall

22nd August, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • I like ease-of-use, price, and easy customization.
  • Cons -
  • It's a young company so there are some glitches/kinks still being worked out

Is this product information sufficient?