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Salesforce CRM

Sold by : Salesforce

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about_details_pp About Salesforce CRM

One of the best Sales Cloud based best CRM software that help organizations manage sales pipeline, leads, contacts, accounts, and critical business information. The software also helps generate reports periodically and on ad-hoc basis for further decision making. It is highly customizable and available on both mobile and laptop. Customer relationship management software. Sales Cloud is a state-of-the-at solution for complete sales automation and CRM With Sales Cloud, businesses can grow their accounts faster, find new customers faster, and close deals faster - from anywhere. In all, Sales Cloud helps businesses accelerating productivity thereby saving time and effort. The businesses can use Sales Cloud’s analytical features to make insightful decisions effortlessly. With comprehensive sales tools, it helps speeding and streamlining all phases of sales from lead management to analytics and forecasting from within a single platform.

Sold By : Salesforce

about_specification_ppSalesforce CRM Specification

Organization Type :

  • SMEs

  • Mid Market

  • Startups
No. of Employees
  • 1-10
  • 11-15
  • 16-200
  • 201-500
Platform :
  • ios iOS
  • win Windows
Deployment :
  • Web-BasedWeb-Based
Suitable For :
  • Basic Office Software
Language:
  • English

about_features_ppSalesforce CRM Features

  • Accounts Management

    Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Gain insights from popular social media sites such as Facebook, Twitter, and LinkedIn — right within Salesforce.

  • Lead Management

  • Mobile Support

  • File Sharing

  • Sales Forcasting

  • Membership Management

  • Billing & Invoicing

  • Case Management

  • Mass Email

  • Orders

  • Dashboard

  • Opportunity Management

  • Data Import/Export

  • Workflow Management

  • Analytics & Reporting

  • Customer Information System (CIS)

  • Alerts & Notifications

  • Sales Management

  • Campaign Management & Analysis

  • Contract Management

  • Activity Feed

about_faq_ppSalesforce CRM FAQs

Sales Cloud is a cloud-based application designed to help your salespeople sell smarter and faster by centralizing customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day. This means they’ll spend less time on administration and more time closing deals. For sales managers, Sales Cloud gives real-time visibility into their team’s activities, so forecasting sales with confidence is easy. Best of all, Sales Cloud is easy to use and customizable to the way your salespeople work.
Close more deals — Sales Cloud helps you keep track of all your customer information and interactions in a single place that’s accessible from anywhere, any time. Always have the most up-to-date contact information, find experts inside your organization to quickly answer customer questions, and see all relevant customer activities to move deals forward. Get more leads — Not everyone who visits a site or responds to an email is a lead. Sales Cloud helps nurture those potential customers along until they’re a quality lead who’s ready to buy, then it automatically routes them to the right reps at the right time. Accelerate productivity — Sales Cloud lets you do more, from anywhere. Log calls, respond to hot leads, work opportunities, and check dashboards no matter where you are. Drive even more productivity by automating complex business processes. Make insightful decisions — Sales Cloud dashboards give salespeople a real-time picture of the business at a glance. Detailed customer activity reports help you track the effectiveness of marketing campaigns, determine business priorities, and make smart decisions based on the most up-to-date information.
Sales Cloud is a cloud-based, software-as-a-service (SaaS) model, so the software scales easily to accommodate every business size, from sole proprietorships to global enterprises. The benefits and advantages of Sales Cloud (see above) apply equally to all businesses regardless of size.
Sales Cloud is a cloud-based, software-as-a-service (SaaS) model, so the software scales easily to accommodate every business size, from sole proprietorships to global enterprises. The benefits and advantages of Sales Cloud (see above) apply equally to all businesses regardless of size
Yes. Salesforce is supported on a variety of mobile platforms, including Android (v4.2+) and iOS (v8.0+). Additionally, the mobile browser app is accessible to many more devices, such as Blackberry (OS10.2+) and others through a web browser with internet connection. For a complete list of compatible mobile phones, tablets, and other devices.
Sales Cloud is designed to help salespeople sell smarter and faster, allowing them to easily manage the company’s contacts, accounts, leads, opportunities, quotes, and deals all in one place. Service Cloud, on the other hand, helps companies run and improve their customer service using accounts, contacts, cases, and solutions. It’s designed to help support past, current, and future customer service requests to help companies retain their existing customers. The decision of which you need depends on which area of your business you’re trying to improve.
Sales Cloud is built on a robust and flexible security architecture trusted by companies around the world, including those in the most heavily regulated industries — from financial services, to healthcare, to government. Trusted by more than 150,000 companies across all industries and around the world, the platform provides security and control over everything from user and client authentication through administrative permissions to the data access and sharing model. Org Security — Salesforce protects your organization’s data from all other customer data by using a unique identifier that restricts access to your data at every level from anyone outside of your company — including us. User Security — User authentication (both delegated and SAML) combined with network-level security by IP address, session restrictions, and audit trails provides control and visibility into what users are doing in the system and their field history. Programmatic Security — Configurable authenticated sessions secure access to logic, data, and metadata. Salesforce even offers a source code scanner that produces a report analyzing the security of your code. Trust and Visibility — Trust starts with transparency, so Salesforce displays real-time information on system performance and security, and offers tips on best security practices for your organization
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