Salesforce CRM Software Overview

What is Salesforce CRM?

Salesforce CRM is a CRM software for enterprises using which they get a comprehensive view of individual customers and their daily activities. The software is equipped with multiple social collaboration tools that facilitate hassle-free insight related to individual contacts and business records within the organization. Enterprises can automate their complex sales processes with the advanced process builder offered by Salesforce CRM and the intuitive drag and drop mechanism available within it. Moreover, accurate dashboards accompanied by multiple sales reporting tools ensure easy performance tracking and real-time decision making.

How does Salesforce CRM facilitate growth within enterprises?

Unified view: With Salesforce CRM, organizations can track the social insights, activities, key contacts and interaction levels of their individual customers in an efficient manner.
Boost Productivity: Enterprises get to manage and automate unique sales procedures to boost their overall productivity levels. The software offers intelligent tips and real-time alerts accelerating individual deals in real-time.
Health at a Glance: With Salesforce CRM, enterprises can monitor their overall sales pipeline, the performance of individual representatives and enhance individual deals as well. The software also offers an in-built AI and can be used to generate detailed reports with its drag and drop tools.

Pricing of Salesforce CRM

The price of Salesforce CRM is available on request. You can send in a callback request and our in-house product experts will get back to you on the date and time mentioned in your callback request.

Benefits of Salesforce CRM

Quick filters: The software is equipped with multiple filter options of its own, enabling enterprises to find out particular files with ease. You can also follow an individual file so that they never have to search for it again.
Advanced Reporting and Analytics: Advanced Reporting, forecasting, and analytics dashboard offer detailed insights about users' business.
File Collaboration: Organisations can share a particular file within their in-house teams or with external customers. The software sends real-time notifications about updated version history and comments. Admins can manage access rights for an individual file, drag and drop multiple files for easy uploads etc.
Automate Approval Processes: Business houses can automate approval processes concerning sophisticated business requests, including discount and deal-related approvals along with the expense and travel reports. Admins can respond to a particular approval request via email or in chatter.

Salesforce CRM Features

Accounts Management

You can avail a detailed view of their customer’s whereabouts, including communications, key contacts, activity history,

Opportunity Management

A detailed overview of team-wise deals are available with the Opportunity Management system. You can also monitor stages, quotes,

Lead Management

With Salesforce CRM, you can manage their leads from the start to end, while optimizing their sales campaigns across multiple

Lead Scoring

You can create a scorecard for their leads which will showcase their activity levels and their interest rates in an

API

The software offers programmatic access to its user’s organizational information using API’s like REST custom web services,

Workflow Management

Salesforce CRM offers visual workflow management for rapid designing and automation of any business process with drag-and-drop

Case Management

With Salesforce CRM, you can monitor multiple cases in queues and define specific escalation and assignment rules for individual

Contract Management

Authorized users can update data related to a particular contract in an instant, using any device of their choice.

Collaboration

Salesforce CRM facilitates high collaboration levels among employees. This feature allows sharing of critical data to keep up

Order Processing

Salesforce CRM can be used to manage the lifecycle of the entire order, starting from capturing a particular to their post

Data Storage

Salesforce CRM stores various data, including products, projects, prices, lead data, opportunities etc in a secure manner.

Integration

Salesforce CRM includes cloud integration, legacy infrastructure and other on-premises software and hardware. The main aim of the

Permission Management

With Salesforce CRM, enterprises get access to a custom permissions module with which they can define access checks to individual

Sales Management

The software offers an accurate view of the entire business sales pipeline along with rapid updates, enabling admins to take

Contact Management

Salesforce CRM's contact management offers details of customer contacts, pulling data from social platforms. Enterprises can also

Salesforce CRM Plans & Pricing

Lightning Essentials

₹ 24780

Accounts Management
Opportunity Management
Lead Management
Case Management
Data Storage
Integration

- Users (User(s))
- Yearly (Year(s))

Lightning Professional

₹ 74340

Accounts Management
Opportunity Management
Lead Management
Lead Scoring
Case Management
Contract Management
Collaboration
Order Processing
Data Storage
Integration
Permission Management
Sales Management

- Users (User(s))
- Yearly (Year(s))

Lightning Enterprise

₹ 148680

Accounts Management
Opportunity Management
Lead Management
Lead Scoring
API
Workflow Management
Case Management
Contract Management
Collaboration
Order Processing
Data Storage
Integration
Permission Management
Sales Management

- Users (User(s))
- Yearly (Year(s))

Lightning Unlimited

₹ 297360

Accounts Management
Opportunity Management
Lead Management
Lead Scoring
API
Workflow Management
Case Management
Contract Management
Collaboration
Order Processing
Data Storage
Integration
Permission Management
Sales Management

- Users (User(s))
- Yearly (Year(s))

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Salesforce CRM Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows
Desktop
Web-Based
All Industries
All Businesses
English

Salesforce CRM Reviews

Have recommended this product

Overall Score

4.6/5

Based on 3 Reviews

Features 4.6/5

Value for Money 4.3/5

Ease of Use 3.9/5

Customer Support 3.6/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AS

Abhijeet Singh chauhan

User

Overall

5/5

Features

5/5

Value for Money

4.1/5

Ease of use

4.8/5

Customer Support

4.9/5

“impressive service”

Pros : Techjockey has been hugely helpful to my organization in finding a software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Techjockey on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Techjockey has been invaluable.

Cons : N/A

Posted - Jul 1, 2016

H

Hari

User

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

3/5

Customer Support

3/5

“”

Pros : NO PROS

Cons : NO CONS

Posted - Aug 22, 2018

P

Prateek

User

Overall

4/5

Features

4/5

Value for Money

4/5

Ease of use

4/5

Customer Support

3/5

“”

Pros : NO PROS

Cons : NO CONS

Posted - Aug 22, 2018

See all Salesforce CRM reviews

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Salesforce CRM

by : Salesforce

4.6 (3 reviews)

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Salesforce CRM FAQ

Q. How can I import data or contacts on Salesforce CRM?

A. You can import the data using the Data Import Wizard and Data Loader option offered by the software from multiple sources like MS Excel, ACT, Goldmine, Outlook, etc. in CSV format.

Q. Is it possible to integrate Salesforce CRM with Mailchimp or an external ERP system?

A. Yes, a dedicated Mailchimp app keeps data in sync between the salesforce platform and Mailchimp. The software also offers native integrations with SAP or Oracle ERP solutions.

Q. Can I get a demo of Salesforce CRM?

A. Yes, you can request an online demo of Salesforce CRM. Our experts will reach you out as per your preferred time schedule.

Q. Is it possible to track the top performers with Salesforce CRM?

A. Yes, the leaderboards offered by the software enables enterprises to track their top representatives with ease. Further, a flexible performance chart makes goal scheduling and management a lot easier.

Q. Is there a dedicated mobile app available for Salesforce CRM?

A. Yes, you can download and install Salesforce CRM's dedicated mobile application for Android and iOS devices.