About Salesforce (Sales Cloud)

Sales Cloud is a state-of-the-at solution for complete sales automation and CRM With Sales Cloud, businesses can grow their accounts faster, find new customers faster, and close deals faster - from anywhere. In all, Sales Cloud helps businesses accelerating productivity thereby saving time and effort. The businesses can use Sales Cloud’s analytical features to make insightful decisions effortlessly. With comprehensive sales tools, it helps speeding and streamlining all phases of sales from lead management to analytics and forecasting from within a single platform.

Specification

Deployment

  • Web

    web-based

Operating system

  • mac

    Mac OS

  • W

    Windows

Hardware Configuration :

No specific requirement shared by the Vendor

Software Configuration :

No specific requirement shared by the Vendor

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • Basic Office Software |

About Salesforce, Inc.

Salesforce is an American cloud computing company head quartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also capitalizes on commercial applications of social networking through acquisition.

view more products by Salesforce, Inc.

Client References

American Express

American Express

ADT

ADT

ABS CBN

ABS CBN

Aston Martin

Aston Martin

ADP

ADP

Features

Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Gain insights from popular social media sites such as Facebook, Twitter, and LinkedIn — right within Salesforce.

Get a complete view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.

Track your leads from click to close, while continually optimising your campaigns across every channel. Make smarter decisions about where to invest your marketing dollars.

Get the right sales data at the right time with Data.com. Connect with key decision makers faster. Easily plan territories. Increase sales and marketing productivity with the latest, most accurate data.

The Salesforce mobile app turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are.

Use Visual Workflow to rapidly design and automate any business process with drag-and-drop simplicity. And drive success with flexible approvals processes for deal

Now it’s easier to share files, discuss them, publish the best, and track your content in real time. Quickly find what you’re looking for, share it securely, and even subscribe to receive alerts when something changes.

Dashboards offer a real-time picture of your business at a glance. Dig deeper with detailed reports that anyone can create. And access your reports and dashboards from anywhere.

Fast, easy, accurate. Get a real-time view into your team’s forecasts. Use in-line editing, override visibility, multicurrency support, and more to stay on top of your business.

Plans and Pricing

Web-based

Lightning Essentials

₹ 1675.00


  • Out-of-the-box CRM for up to 5 users

Lightning Professional

₹ 5025.00


  • Complete CRM for any size team

Lightning Enterprise

₹ 10050.00


  • Deeply customisable sales CRM for your business

Lightning Unlimited

₹ 20100.00


  • Unlimited CRM power and support

Videos

Let’s sell the way we want, and connect to our customers how they want, with Sales Cloud.

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FAQs

Below are some frequently asked questions for Salesforce (Sales Cloud)

Q. What is Sales Cloud?

Sales Cloud is a cloud-based application designed to help your salespeople sell smarter and faster by centralizing customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day. This means they’ll spend less time on administration and more time closing deals. For sales managers, Sales Cloud gives real-time visibility into their team’s activities, so forecasting sales with confidence is easy. Best of all, Sales Cloud is easy to use and customizable to the way your salespeople work.


Q. How can Sales Cloud help my business grow?

Close more deals — Sales Cloud helps you keep track of all your customer information and interactions in a single place that’s accessible from anywhere, any time. Always have the most up-to-date contact information, find experts inside your organization to quickly answer customer questions, and see all relevant customer activities to move deals forward. Get more leads — Not everyone who visits a site or responds to an email is a lead. Sales Cloud helps nurture those potential customers along until they’re a quality lead who’s ready to buy, then it automatically routes them to the right reps at the right time. Accelerate productivity — Sales Cloud lets you do more, from anywhere. Log calls, respond to hot leads, work opportunities, and check dashboards no matter where you are. Drive even more productivity by automating complex business processes. Make insightful decisions — Sales Cloud dashboards give salespeople a real-time picture of the business at a glance. Detailed customer activity reports help you track the effectiveness of marketing campaigns, determine business priorities, and make smart decisions based on the most up-to-date information.


Q. Is my business too small to use Sales Cloud?

Sales Cloud is a cloud-based, software-as-a-service (SaaS) model, so the software scales easily to accommodate every business size, from sole proprietorships to global enterprises. The benefits and advantages of Sales Cloud (see above) apply equally to all businesses regardless of size.


Q. Is my business too small to use Sales Cloud?

Sales Cloud is a cloud-based, software-as-a-service (SaaS) model, so the software scales easily to accommodate every business size, from sole proprietorships to global enterprises. The benefits and advantages of Sales Cloud (see above) apply equally to all businesses regardless of size


Q. Does Sales Cloud work on my mobile device?

Yes. Salesforce is supported on a variety of mobile platforms, including Android (v4.2+) and iOS (v8.0+). Additionally, the mobile browser app is accessible to many more devices, such as Blackberry (OS10.2+) and others through a web browser with internet connection. For a complete list of compatible mobile phones, tablets, and other devices.


Q. What is the difference between Sales Cloud and Service Cloud?

Sales Cloud is designed to help salespeople sell smarter and faster, allowing them to easily manage the company’s contacts, accounts, leads, opportunities, quotes, and deals all in one place. Service Cloud, on the other hand, helps companies run and improve their customer service using accounts, contacts, cases, and solutions. It’s designed to help support past, current, and future customer service requests to help companies retain their existing customers. The decision of which you need depends on which area of your business you’re trying to improve.


Q. How secure is my data in Sales Cloud?

Sales Cloud is built on a robust and flexible security architecture trusted by companies around the world, including those in the most heavily regulated industries — from financial services, to healthcare, to government. Trusted by more than 150,000 companies across all industries and around the world, the platform provides security and control over everything from user and client authentication through administrative permissions to the data access and sharing model. Org Security — Salesforce protects your organization’s data from all other customer data by using a unique identifier that restricts access to your data at every level from anyone outside of your company — including us. User Security — User authentication (both delegated and SAML) combined with network-level security by IP address, session restrictions, and audit trails provides control and visibility into what users are doing in the system and their field history. Programmatic Security — Configurable authenticated sessions secure access to logic, data, and metadata. Salesforce even offers a source code scanner that produces a report analyzing the security of your code. Trust and Visibility — Trust starts with transparency, so Salesforce displays real-time information on system performance and security, and offers tips on best security practices for your organization


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