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Salesforce CRM opicon

By : Salesforce

4.5 ( 21 reviews )
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Salesforce CRM Reviews & Ratings

Check out Salesforce CRM reviews by verified users. Discover what businesses are saying about Salesforce CRM on Techjockey.


92%

Have recommended this product

Overall Score

4.5/5
Based on 21 Reviews

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If you have used the solution already, why not share your thoughts and help others make the right purchase.

Salesforce CRM Pros and Cons

Pros

pros_icon “Salesforce offers a wide range of features that help our team in sales forecasting and maintaining the database of contacts.” Komal - Feb 23, 2024

pros_icon “Best in the industry, there are alternate crm available but Salesforce is the best among the others.” Amit Barman - Oct 12, 2023

pros_icon “Good platform for the CRM solution with wide & deep enterprise functionalities & features. Widely available resources (though not for all modules/products)” Atheeq Pasha - Sep 15, 2023

Cons

cons_icon “It takes time to update the process. I think this can be improved in the latest versions of Salesforce.” Komal - Feb 23, 2024

cons_icon “If at all price is the only factor. However, my opinion is that you pay for the quality.” Sanjiv Patki - Aug 29, 2023

cons_icon “Some of the features are difficult to understand with text info only. ” Pathan Humam - Aug 12, 2023

Salesforce CRM User Reviews ( 21 )

ST

Suryakant Tripathi

Verified reviewer:linkedin_verify

Chief Executive Officer, Marketing and Advertising

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 28, 2023

5/5

“Salesforce crm is the best crm to manage leads”

Pros :

Cons :

Reason to switch : We can easily manage our leads and clients database that is important for our business growth.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
AS

Abhijeet Singh chauhan

Verified reviewer:linkedin_verify

User

Reviewed on: Jul 1, 2016

5/5

“impressive service”

Pros :

Cons :

Features

5/5

Value for Money

4.1/5

Customer Support

4.9/5

Ease of Use

4.8/5

AP

Aryan Pathan

Verified reviewer:linkedin_verify

Founder, Real Estate

Individual

Software user since: < 6 months

Reviewed on: Aug 29, 2023

5/5

“Game-changing CRM: Customizable, automated, insights-rich. Boosted satisfaction, streamlined workflow. A must-have for efficient customer relations.”

Pros :

Cons :

Switched from : other-product-name

Reason to switch : it was complicated

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
IB

ishika bisht

Verified reviewer:linkedin_verify

Software user since: 1-2 years

Reviewed on: Aug 31, 2022

5/5

“worth the price”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
K

Komal

Verified reviewer:linkedin_verify

Software Engineer, IT

501-1000 Employees

Reviewed on: Feb 23, 2024

5/5

“Worth Every Penny!!”

Salesforce's user interface is not only powerful but also user-friendly. The intuitive design ensures quick adoption across your team, minimizing training time and maximizing productivity. Save time and reduce manual effort with Salesforce's robust automation capabilities. Automate repetitive tasks, streamline workflows, and ensure your team focuses on high-value activities, driving efficiency throughout your organization

Pros :

Cons :

Switched from : Solid Performers CRM

Reason to switch : It has storage issues which was quite problematic. CRM software should have good storage but solid performers do not have it.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
JS

Jitendra Singh Nathawat

Verified reviewer:linkedin_verify

Reviewed on: Jul 28, 2023

5/5

“Completely Satisfied with the Product”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
AP

Akash pandey

Verified reviewer:linkedin_verify

Web Designer, IT

2-100 Employees

Software user since: 2+ years

Reviewed on: Jun 14, 2023

5/5

“Easy to communicate with other”

Pros :

Cons :

Switched from : Microsoft Dynamics 365 for Sales

Reason to switch : It gives more smoothness and we can work together without facing any issues.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
S

Sarang

Verified reviewer:linkedin_verify

Founder, Real Estate

Individual

Software user since: 2+ years

Reviewed on: Jul 28, 2023

5/5

“A Perfect all in one CRM for your business.”

Pros :

Cons :

Switched from : Zoho CRM

Reason to switch : Having more flexibility

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
DR

Dharmendra Rajput

Verified reviewer:linkedin_verify

Manager, Digital Marketing

101-500 Employees

Software user since: 2+ years

Reviewed on: Aug 11, 2023

5/5

“Working in a simple way”

Pros :

Cons :

Switched from : Salesforce CRM

Reason to switch : Cost savings

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
SJ

Shivani Jha

Verified reviewer:linkedin_verify

Chief Marketing Officer, Agriculture

1000+ Employees

Software user since: < 6 months

Reviewed on: Aug 13, 2023

5/5

“Very greatful app to use.”

Pros :

Cons :

Switched from : Enjay CRM Software

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

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