linkedin
Odoo CRM logo
play CRM Basics and Pipelines | Odoo CRM
odoo crm qulified
odoo-crm leads

Odoo CRM

Brand: Odoo

  • 4.4

  • 14 Ratings & 11 Reviews

It is an all-in-one platform that simplifies processes for finance, sales, marketing, HR, and service teams.

See More

Have you used Odoo CRM before?

Share your insights for better experience

Add a Review
Starting Price 20% OFF
₹760 excl.GST  ₹950
₹ 897 incl. GST

View plans

100% Genuine
Products
Best Price
Guaranteed
Safe & Secure
Payment
  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

  • FAQ

  • Questions

Starting at ₹760

Odoo CRM Software Overview

What is Odoo CRM?

Odoo is a platform that provides an extensive list of tools for finance, sales, marketing, HR, and service teams. One of the main components is its powerful and adaptable customer relationship management (CRM) solution. It supports lead generation, sales management, customer engagement, and data-driven decision-making.

This is the best free CRM software for growing businesses who want to improve their sales workflow and increase productivity. In the Odoo ecosystem, users can explore modules, including Project Management, Marketing, Accounting, Inventory, and more. It is a single solution for handling every aspect of corporate operations.

Why Choose Odoo CRM Software?

  • Modern User Interface: Manage the sales funnel, track and organise leads, and turn them into opportunities with user-friendly navigation.
  • Better Productivity: To increase productivity, automate repetitive processes like email correspondence, follow-ups, and reminders.
  • Highly Customizable: Customise fields, reports, and processes to your company's unique requirements.
  • Extensive Integration: Easily connects to third-party apps and other Odoo modules, such as Accounting, Inventory, and Marketing.
  • Communication and Collaboration: Odoo allows easy collaboration, document sharing, and commenting from the CRM platform.
  • Analytics and Reports: Provide dashboards and real-time reports to share insights on customer information and sales performance.

Features of Odoo CRM Software

  • Lead Management: For effective follow-ups and sales conversion, capture, arrange, and manage leads with ease.
  • Pipeline Tracking: Monitor prospects, streamline your sales pipeline, and see and control the sales stages.
  • Activity and Task Management: To improve organisation and teamwork, assign, schedule, and monitor tasks and activities.
  • Lead Mining: Enhance your lead pool for focused outreach with Odoo. It automatically captures and qualifies leads from outside sources.
  • Nurturing Leads: Develop a relationship with leads over time to turn them into clients.
  • Predictive Lead Scoring: Use AI to rate leads according to their potential and concentrate your efforts on the most valuable leads.
  • GeoIP: Monitor leads' and customers' geographic locations to target marketing and sales campaigns.
  • Deduplication: Odoo automatically identifies and removes duplicate leads to keep the CRM database clean and correct.
  • Assignation Rules: Automatically allocate the lead to the salesperson using parameters like location or area of expertise.
  • URL Trackers: Keep tabs on and record URL clicks to analyse campaigns and leads behaviour effectively.
  • Call Management: For more efficient processes, record, track and oversee customer calls.
  • Email Templates: To communicate with leads more quickly, consistently, and individually, use pre-made email templates.
  • Dashboard and Reporting: Access real-time insights and performance indicators to make data-driven sales decisions.
  • Cohort Analysis: Examine client groups over time to improve long-term sales outcomes.
  • Opportunity and Lead Analysis: Examine lead and opportunity information to find growth patterns and improve sales strategies.
  • Third-party Integrations: Seamlessly integrate with 300+ apps like Google, Mailchimp, and Zapier for enhanced functionality.

Odoo CRM Pricing

Odoo CRM pricing plan starts from INR 760/month at techjockey.com. For further queries related to the product, request a call from our dedicated support team.

Read more

Odoo Company Details

Founded Year:  2005

Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA.

Director/Founders Fabien Pinckaers
Company Size 1000+ Employees

Odoo CRM Pricing & Plans

Standard

Calculated Price

760 ₹950
SAVE UPTO 20%
Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Inbound leads

  • Leads Nurturing

  • Predictive lead scoring

  • GeoIP

  • Live chat

  • Deduplication

  • Assignation Rules

  • URL trackers

  • Lead enrichment

  • Activities and calls management

  • Pipeline management

  • 360° Visibility

  • Customer Preferences

  • Email Gateways

  • Custom Alerts

  • Opportunities Analysis

  • Leads Analysis

  • Cohort Analysis

Custom

Calculated Price

1140 ₹1420
SAVE UPTO 20%
Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Lead Activity Alerts

  • Email Monitoring

  • Predictive lead scoring

  • GeoIP

  • Live chat

  • Deduplication

Odoo CRM Features

Customer Data Management (CDM)

  • icon_check Contact Management
    Store, organize, and access detailed information about individual customers (contacts)
  • icon_check Account Management
    Store, organize, and access detailed information about companies that contacts belong to (accounts)
  • icon_check Customer Profiles
    Centralized profiles with interaction history.
  • icon_check Contact Segmentation
    Advanced segmentation for precise targeting.
  • icon_check Activity History
    Complete interaction history tracking.

Sales Management

  • icon_check Lead Management
    Centralized lead management.
  • icon_check Territory Management
    Optimize sales territories.
  • icon_check Order Management
    Manages orders and tracks them through completion.
  • icon_check Quote Management
    Generate and manage quotes easily.
  • icon_check Sales Forecasting
    Accurate sales forecasting.
  • icon_check Deal Management
    Manage deals from start to finish.
  • icon_check Sales Automation
    Automate sales processes effectively.
  • icon_check Workflow Automation and Management
    Customize workflows to fit needs.
  • icon_check Opportunity & Pipeline Management
    Effective pipeline management.
  • icon_check Contract Management
    Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Marketing Automation

  • icon_check Email Marketing
    Integrated email marketing tools.
  • icon_check Campaign Management
    Plan and track marketing campaigns.
  • icon_check Lead Nurturing
    Nurture leads with automated workflows.
  • icon_check Customer Journey Tracking
    Track customer journeys effectively.
  • icon_check Customer Segmentation
    Advanced segmentation for precise targeting.
  • icon_check Event-Triggered Workflows
    Monitor customer touchpoints effectively.
  • icon_check Automated Campaigns
    Automate marketing campaigns.

Data Sourcing / Integrations

  • icon_check Social Media Integration
    Integrate social media platforms effectively.
  • icon_check Data Import/Export
    Import and export data easily.
  • icon_check API Access
    Offers flexible API for integrations with external apps.
  • icon_check Calendar Integration
    Integrate with calendars effectively.
  • icon_check Third Party Integrations
    Odoo Invoicing is the simplified billing process
  • icon_check Email Marketing Tools Integration
    Integrate marketing tools easily.
  • icon_check Marketing Tools Integration
    Integrate marketing tools easily.
  • icon_check eCommerce Integrations
    Syncs easily with eCommerce sites for managing orders.
  • icon_check Interactive Voice Response (IVR) Integration
    Manage calls by organizing their order and scheduling them for each opportunity

Collaboration Tools

  • icon_check Team Communication
    Team Communication
  • icon_check Task / Activity Management
    Manage tasks and activities effectively.
  • icon_check Document Sharing & File Storage
    Share and track documents effectively.
  • icon_check Omnichannel Support & Engagement
    Whatsapp, Instagram, Facebook Messenger, Telegram, Slack, Wechat, SMS, Line, Viber with AI chatbot and whatsapp flow

Security & Compliance

  • icon_check Data Encryption
    Industry-standard encryption protocols like SSL/TLS to protect sensitive customer data
  • icon_check Role-Based Access Control (RBAC)
    Role-based access for secure data.
  • icon_check Backup & Disaster Recovery
    Ensures backups are available for data protection.
  • icon_check GDPR & Data Privacy
    GDPR and CCPA compliance for data privacy.
  • icon_check Audit Trail
    Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Predictive Analytics
    AI-driven sales recommendations for better outcomes.
  • icon_check Lead Scoring
    AI-driven insights for actionable recommendations.
  • icon_check Chatbots
    Chatbots for automated customer support.

Reporting & Analytics

  • icon_check Predictive Analytics
    AI-driven sales recommendations for better outcomes.
  • icon_check Real Time Analytics
    Access real-time analytics easily.
  • icon_check Campaign Performance
    Tracks marketing campaigns for better performance.
  • icon_check Custom Dashboards
    Create customizable dashboards easily.
  • icon_check Sales Performance Reports
    Provides performance reports to assess sales efficiency.
  • icon_check Customer Insights
    Accurate sales forecasting.
  • icon_check Forecasting & Trends
    Use forecasting tools effectively.
  • icon_check Performance Tracking
    Track performance metrics effectively.

Alerts & Notifications

  • icon_check Event-Triggered Notifications
    Sends event-based notifications automatically.
  • icon_check Custom Workflow Alerts
    Custom workflow alerts to manage business processes.
  • icon_check System Errors/Failures
    Identifies system issues and failures for resolution.
  • icon_check Customer Interaction Alerts
    Notifies users of customer interactions for response.
  • icon_check Workflow Trigger Alerts
    Triggers workflow actions based on defined events.
  • icon_check SLA Violations
    Flags SLA violations to ensure compliance with agreements.
  • icon_check Lead Activity Alerts
    Set reminders and notifications easily.

Others

  • icon_check Touchpoint Monitoring
    Monitor customer touchpoints effectively.
  • icon_check Landing Pages & Forms
    Templates allow you to quickly create spreadsheets without starting from scratch
  • icon_check Call Tracking and Recording
    Manage calls by organizing their order and scheduling them for each opportunity
  • icon_check Ticketing System
    Organize your tickets the way you want with the amazing kanban view
  • icon_check Deduplication
  • icon_check Customize stages
  • icon_check Call Logs
Odoo CRM Demo Video play icon

Get Odoo CRM Demo

Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

Understand
Key Features
Personal
Demo Insights
Interactive
Demo Support

Odoo CRM Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Communities
Language
عربى Nederlands English français Italiano 日本人 한국어
Training Resources
Videos

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

Odoo CRM Reviews

4.4

Out of 5

img

Overall Rating

Based on
11 Verified Reviews

Rating Breakdown

  • Features 4.3
  • Value for Money 4.5
  • Ease of Use 4.3
  • Customer Support 4.5

87% Recommend this Product

Add Review

Pros

  • "It helped me with lead management. The pipeline view is visually simple and helps me stay organized."

    Sweety SweetyDec 12, 2024

  • "It is easy to track tasks, meetings and emails so nothing slips through the cracks."

    Jasmeet SoniNov 2, 2024

  • "The Mobile app is great as it allows me to keep track on my leads and customers even when I am on the go."

    Rakesh BaneOct 25, 2024

Cons

  • "The CRM can feel a bit bare without installing extra steps. It has limited out of the box features."

    Sweety SweetyDec 12, 2024

  • "I have faced problems with email integration. Syncing emails properly was trickier than I expected."

    Jasmeet SoniNov 2, 2024

  • "Although it is useful, the app is not as feature rich as the desktop version."

    Rakesh BaneOct 25, 2024

Odoo CRM Video Reviews

youtubeVideoId

4.8

“Odoo CRM Honest Review Watch Before Using”

Review by: Wise Explainer

youtubeVideoId

4.3

“Odoo Review Features, Walkthrough & Everything You Need To Know”

Review by: Manizha & Ryan

sweety sweety

Human Resources

Industry: Staffing and Recruiting

4.1

Reviewed on: Dec 12, 2024

Techjockey Verified

“Simple Lead Management with Room to Grow”

I've found that managing leads is lot simpler with Odoo CRM's pipeline view. At a look, it keeps everything organized. However, I had to install additional modules to achieve the capabilities I required, and the basic version felt a little sparse.

Pros

It helped me with lead management. The pipeline view is visually simple and helps me stay organized.

Cons

The CRM can feel a bit bare without installing extra steps. It has limited out of the box features.

Switched from Zendesk

Reason to switch

I moved from Zendesk Sell since Oddo CRM offered better customization options.

jasmeet soni

Industry: Professional Services User since: 6-12 months

4.3

Reviewed on: Nov 2, 2024

Techjockey Verified

“Great for Staying Organized but Email Needs Work”

I never miss anything crucial since Odoo CRM makes it simple to keep track of emails, meetings, and tasks. I did encounter some problems with email integration, though; it was more difficult than I anticipated to get things to sync correctly.

Pros

It is easy to track tasks, meetings and emails so nothing slips through the cracks.

Cons

I have faced problems with email integration. Syncing emails properly was trickier than I expected.

Switched from Bitrix24

Reason to switch

Bitrix24 was good but Oddo CRM offered better task and meeting management tools.

Rakesh Bane

Human Resources

Industry: Legal Services User since: 1-2 years

4.2

Reviewed on: Oct 25, 2024

Techjockey Verified

“Convenient Mobile Access with Some Limits”

When I'm out and about, the mobile app is helpful for keeping track of leads and customers. The drawback is that the app lacks some of the desktop version's functionality, which can occasionally be annoying.

Pros

The Mobile app is great as it allows me to keep track on my leads and customers even when I am on the go.

Cons

Although it is useful, the app is not as feature rich as the desktop version.

Switched from Sage CRM

Reason to switch

Oddo CRM offered better mobile solution and more flexibility for managing customer relationships on the go.

See All Odoo CRM Reviews

Compare Odoo CRM With other CRM Software

Products
Ratings
Pricing
Device Supported
Deployment
Supported Platforms
  • img

    Odoo CRM

  • 4.4

  • ₹ 760.00 excl. GST

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Bitrix24

  • 4.3

  • ₹ 2390

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Zoho CRM

  • 4.4

  • ₹ 1300

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    CrmOne

  • 4.9

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Kylas CRM

  • 4.1

  • ₹ 12999

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Zendesk Sell

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Cleomitra

  • 4.8

  • ₹ 999

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    In-Sync CRM

  • 4.2

  • ₹ 5000

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    HighLevel

  • 4.2

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    LeadSquared CRM

  • 4.1

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

(0) Product(s) selected

Odoo CRM Alternatives

See All Odoo CRM Alternatives

Starting Price:

₹999 /Month ₹2,000

SAVE UPTO 50%

Starting Price:

$97 /Month

Starting Price:

€300 /User/Year

SAVE UPTO 20%

Available

Price on Request

Available

Price on Request

Articles for Odoo CRM

See All Related Articles

Is Odoo CRM really free?

Yes, Odoo is a free and open-source application as it allows multiple companies to use Odoo modules free of cost.

Is Odoo a CRM tool?

Odoo provides extensive modules for sales, marketing, finance, HR, and customer service teams. Odoo CRM is one of the modules in its suite and offers 50 in-house apps.

Is Odoo a B2B or B2C?

Yes, Odoo is primarily considered as B2B software. It is designed for businesses to cater seamless and intuitive ordering experience. However, it is adaptable and can support B2C functions as well.

How much does Odoo CRM costs?

Oddo CRM pricing plan starts from INR 580 per month. For further queries, you can reach out to our team.

Does Odoo need coding?

If you have basic knowledge of programming, you can easily learn Python and Odoo uses Python and XML mainly for creating views.

Can Odoo be used offline?

Yes, Odoo provides offline functionality to users. Odoo's mobile app works both on iOS and Android platforms and is designed to function in offline settings.

Who is the competitor of Odoo?

Salesforce, HubSpot, Zoho One and Microsoft Dynamics are Odoo CRM's top competitors.

Which OS is best for Odoo?

Odoo works on all operating systems, but it is better to use Odoo on Linux for safety and security. You can install Odoo on Linux and further use it on other OS via a browser.

Does Odoo work on mobile?

Yes, Odoo CRM offers mobile apps to Android and iOS users for a better user experience.

Why is Odoo so popular?

Odoo is popular in India due to rising startups and their demand for fully functional suites to simplify their business processes. Odoo is an all-in-one platform that provides vital tools for modern enterprises free of cost.

Which industries use Odoo?

Industrial Manufacturing & Logistics, E-Commerce, Retail & Wholesale, IT & Communication, Real Estate & Construction, Energy & Water Supply and many more uses Odoo.

Odoo CRM Questions

A:

HubSpot, Pipedrive, and Zoho are easier to set up than Odoo, with faster onboarding and less configuration or technical overhead.

Akash Singh Rajput Sep 11, 2026
A:

Pipedrive and HubSpot excel at pipeline management with visual, automated deal tracking, while Zoho offers strong pipelines at lower cost.

Pardeep Kumar Aug 29, 2026
Q:

How to create a custom report in Odoo 18?

Rajiv Nangrani Dec 10, 2024
A:

In Odoo 18, custom reports can be created by either using the built-in report designer or developing custom reports with QWeb (Odoo’s templating engine). You can design reports by defining the data model, choosing the necessary fields, and creating a report template in XML. For advanced customizations, developers can write Python code to handle complex data extraction and presentation. Afterward, the report can be integrated into Odoo modules or accessed through the user interface.

Riyaz Dec 11, 2024
Q:

How many apps does Odoo have?

Chinmoy Das Dec 10, 2024
A:

Odoo offers over 30 main applications in areas like sales, accounting, inventory, HR, CRM, project management, and eCommerce. Additionally, the Odoo App Store provides hundreds of community-contributed apps and modules that extend the platform’s functionality to cater to a wide range of business needs, making it a comprehensive suite for various industries.

Aneesh Sahni Dec 11, 2024
Q:

How do I delete a user on Odoo?

Nidhish Kalamkar Dec 10, 2024
A:

To delete a user in Odoo, go to Settings > Users & Companies > Users, find the user you want to remove, and click on the delete icon next to their name. You may need administrative rights to perform this action. Before deleting, ensure to reassess any records or data linked to the user, as removing them might affect access to certain information or records associated with that user.

Syed firoz Ahmed Dec 11, 2024
See All Odoo CRM Questions

20,000+ Software Listed

Best Price Guranteed

Free Expert Consultation

2M+ Happy Customers

Terms and Condtions

close

Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.