Small Business
Designed for startups and growing businesses
Brand: Odoo
It is an all-in-one platform that simplifies processes for finance, sales, marketing, HR, and service teams.
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Brand: Odoo
Founded Year: 2005
Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA.
Customer Data Management (CDM)
Sales Management
Marketing Automation
Data Sourcing / Integrations
Collaboration Tools
Security & Compliance
AI & Machine Learning
Reporting & Analytics
Alerts & Notifications
Others
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.4
Out of 5
Overall Rating
Based on
11 Verified Reviews
Rating Breakdown
87% Recommend this Product
Add ReviewOverall, users appreciate Odoo CRM for its user-friendly interface, effective lead management, and automation capabilities, which save time and enhance organization. The open-source nature allows for customization, though some users find it requires technical skills for deeper modifications. Common limitations include challenges with email integration, the need for additional modules to enhance functionality, and occasional bugs due to its open-source status. While many users recommend it for its affordability, hidden costs for extra features can be a concern.
Pros
"It helped me with lead management. The pipeline view is visually simple and helps me stay organized."
"It is easy to track tasks, meetings and emails so nothing slips through the cracks."
"The Mobile app is great as it allows me to keep track on my leads and customers even when I am on the go."
Cons
"The CRM can feel a bit bare without installing extra steps. It has limited out of the box features."
"I have faced problems with email integration. Syncing emails properly was trickier than I expected."
"Although it is useful, the app is not as feature rich as the desktop version."
Dec 12, 2024
Techjockey Verified
“Simple Lead Management with Room to Grow”
I've found that managing leads is lot simpler with Odoo CRM's pipeline view. At a look, it keeps everything organized. However, I had to install additional modules to achieve the capabilities I required, and the basic version felt a little sparse.
Pros
It helped me with lead management. The pipeline view is visually simple and helps me stay organized.
Cons
The CRM can feel a bit bare without installing extra steps. It has limited out of the box features.
Reason to switch
I moved from Zendesk Sell since Oddo CRM offered better customization options.
Nov 2, 2024
Techjockey Verified
“Great for Staying Organized but Email Needs Work”
I never miss anything crucial since Odoo CRM makes it simple to keep track of emails, meetings, and tasks. I did encounter some problems with email integration, though; it was more difficult than I anticipated to get things to sync correctly.
Pros
It is easy to track tasks, meetings and emails so nothing slips through the cracks.
Cons
I have faced problems with email integration. Syncing emails properly was trickier than I expected.
Reason to switch
Bitrix24 was good but Oddo CRM offered better task and meeting management tools.
Oct 25, 2024
Techjockey Verified
“Convenient Mobile Access with Some Limits”
When I'm out and about, the mobile app is helpful for keeping track of leads and customers. The drawback is that the app lacks some of the desktop version's functionality, which can occasionally be annoying.
Pros
The Mobile app is great as it allows me to keep track on my leads and customers even when I am on the go.
Cons
Although it is useful, the app is not as feature rich as the desktop version.
Reason to switch
Oddo CRM offered better mobile solution and more flexibility for managing customer relationships on the go.
Odoo CRM
₹ 760.00 excl. GST
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
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Available
Price on Request
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Yes, Odoo is a free and open-source application as it allows multiple companies to use Odoo modules free of cost.
Odoo provides extensive modules for sales, marketing, finance, HR, and customer service teams. Odoo CRM is one of the modules in its suite and offers 50 in-house apps.
Yes, Odoo is primarily considered as B2B software. It is designed for businesses to cater seamless and intuitive ordering experience. However, it is adaptable and can support B2C functions as well.
Oddo CRM pricing plan starts from INR 580 per month. For further queries, you can reach out to our team.
If you have basic knowledge of programming, you can easily learn Python and Odoo uses Python and XML mainly for creating views.
Yes, Odoo provides offline functionality to users. Odoo's mobile app works both on iOS and Android platforms and is designed to function in offline settings.
Salesforce, HubSpot, Zoho One and Microsoft Dynamics are Odoo CRM's top competitors.
Odoo works on all operating systems, but it is better to use Odoo on Linux for safety and security. You can install Odoo on Linux and further use it on other OS via a browser.
Yes, Odoo CRM offers mobile apps to Android and iOS users for a better user experience.
Odoo is popular in India due to rising startups and their demand for fully functional suites to simplify their business processes. Odoo is an all-in-one platform that provides vital tools for modern enterprises free of cost.
Industrial Manufacturing & Logistics, E-Commerce, Retail & Wholesale, IT & Communication, Real Estate & Construction, Energy & Water Supply and many more uses Odoo.
HubSpot, Pipedrive, and Zoho are easier to set up than Odoo, with faster onboarding and less configuration or technical overhead.
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Pipedrive and HubSpot excel at pipeline management with visual, automated deal tracking, while Zoho offers strong pipelines at lower cost.
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In Odoo 18, custom reports can be created by either using the built-in report designer or developing custom reports with QWeb (Odoo’s templating engine). You can design reports by defining the data model, choosing the necessary fields, and creating a report template in XML. For advanced customizations, developers can write Python code to handle complex data extraction and presentation. Afterward, the report can be integrated into Odoo modules or accessed through the user interface.
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Odoo offers over 30 main applications in areas like sales, accounting, inventory, HR, CRM, project management, and eCommerce. Additionally, the Odoo App Store provides hundreds of community-contributed apps and modules that extend the platform’s functionality to cater to a wide range of business needs, making it a comprehensive suite for various industries.
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To delete a user in Odoo, go to Settings > Users & Companies > Users, find the user you want to remove, and click on the delete icon next to their name. You may need administrative rights to perform this action. Before deleting, ensure to reassess any records or data linked to the user, as removing them might affect access to certain information or records associated with that user.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.