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LeadSquared CRM

Brand: Leadsquared

  • 4.1

  • 26 Ratings & 24 Reviews

LeadSquared is an AI-powered CRM that unifies Sales, Marketing, Field Operations, and Service teams to automate workflows and drive faster, high-volume revenue growth across multiple channels.

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₹2500

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Starting at ₹2,500

LeadSquared CRM Software Overview

What is LeadSquared?

LeadSquared is an AI-powered CRM platform built for high-lead-volume, high-velocity businesses that manage multiple sales channels and distributed teams. Headquartered in Bengaluru, India, with global operations, the platform unifies Sales, Marketing, Field Operations, and Service into a single system, eliminating the data loss that typically occurs when organizations stitch together separate tools.

At its core, LeadSquared uses a dynamic machine learning engine to score lead conversion probability by analyzing historical behavior, intent signals, and CRM interactions, with self-retraining models that adapt automatically to shifting data patterns. The platform offers industry-specific configurations for Financial Services, Manufacturing, Automotive, Healthcare, Education, and Real Estate, helping regulated and high-growth businesses get to value faster without lengthy setup.

Beyond lead scoring, LeadSquared automates field force tracking, lead distribution, multi-channel marketing campaigns, and quality assurance on sales calls using NLP. The platform is ISO 27001:2022 certified, DPDP-ready, and audited by CERT-In empanelled auditors, making it a trusted choice for organizations that need both speed and compliance as they scale.

Benefits of LeadSquared CRM Software

  • AI Lead Propensity Scoring: Machine learning models predict conversion probability using behavior, intent, and CRM data.
  • Field Force Automation: GPS-based tracking covers route visualization, distance traveled, and halt-time analysis.
  • Offline Mobile Data Capture: Field agents can log data offline, which syncs automatically once connectivity returns.
  • Automated Lead Distribution: Leads are routed by zip code, agent availability, and product expertise.
  • Multi-Channel Marketing Automation: Orchestrate email nurturing, landing pages, and behavioral intent tracking in one place.
  • AI-Driven Quality Assurance: NLP scores sales calls and emails for compliance automatically.
  • Voice AI Outreach: An AI voice bot handles qualification, reminders, and scheduling, capturing every interaction as structured data.
  • Self-Retraining ML Models: Lead scoring models adapt to changing data patterns without manual reconfiguration.

Why Use LeadSquared CRM Software?

  • Built for High-Volume Businesses: Designed for enterprises managing large-scale lead intake across multiple digital channels.
  • Industry-Specific Configurations: Pre-built workflows for Financial Services, Manufacturing, Education, Healthcare, and Real Estate.
  • End-to-End Platform: Replaces a fragmented tool stack with one system spanning Sales, Marketing, Field Operations, and Service.
  • Regulatory-Ready Compliance: ISO 27001:2022 certified, DPDP-ready, and audited by CERT-In empanelled auditors.
  • Reduces Team Silos: Visibly closes the gap between sales, service, and marketing teams.
  • Scales Field Operations: Equips distributed field teams with mobile tools for visits, orders, and reporting.
  • Trusted at Scale: Used by 1,600+ organizations worldwide across regulated and high-growth industries.
  • Streamlines Onboarding: Automates complex onboarding workflows for regulated industries like BFSI and healthcare.

LeadSquared Pricing

LeadSquared software price starts at INR 2,500 on Techjockey. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product expert and learn more about the pricing and offers.

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Leadsquared Company Details

Founded Year:  2011

LeadSquared is a high-velocity sales execution, field force automation, and marketing automation platform used and loved by 1500+ organizations around the globe. It has been helping businesses of all sizes transform their sales processes through intelligent automation, activity tracking.

Director/Founders Nilesh Patel
Company Size 501-1000 Employees

LeadSquared CRM Pricing & Plans

Sales Pro
Starting at ₹2500
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Lead Quality & Engagement Scoring

  • Duplication Blocking

  • Basic & Advanced?Lead Distribution

  • Bulk Import Leads

  • Merge Leads

  • Account Management

  • Storage- 2GB + 20MB per user

Sales Super
Starting at ₹5000
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Lead Quality & Engagement Scoring

  • Duplication Blocking

  • Basic & Advanced?Lead Distribution

  • Bulk Import Leads

  • Merge Leads

  • Lead Types

  • Account Management

  • Storage- 10GB + 20MB per user

LeadSquared CRM Features

Customer Data Management (CDM)

  • icon_check Contact Management
    Store contact details like name, email address, number, job title, and social media profiles.
  • icon_check Account Management
    Link relevant contact to a specific company account.
  • icon_check Customer Profiles
    Centralized customer profiles with detailed interaction history.
  • icon_check Contact Segmentation
    Advanced segmentation for targeted marketing.
  • icon_check Activity History
    Track all customer interactions for better insights.

Sales Management

  • icon_check Workflow Automation and Management
    Customize workflows to match business processes.
  • icon_check Lead Management
    Centralized lead management with automated nurturing.
  • icon_check Territory Management
    Optimize sales territories for balanced workload.
  • icon_check Order Management
    Efficient order management from lead to closure.
  • icon_check Quote Management
    Generate and manage quotes with customizable templates.
  • icon_check Sales Forecasting
    Accurate sales forecasting with predictive analytics.
  • icon_check Deal Management
    Manage deals from contact to closing with detailed tracking.
  • icon_check Sales Automation
    Automate sales processes for increased productivity.
  • icon_check Opportunity & Pipeline Management
    Visualize and manage sales pipelines effectively.
  • icon_check Contract Management
    Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Marketing Automation

  • icon_check Email Marketing
    Integrated email marketing tools for targeted campaigns.
  • icon_check Campaign Management
    Plan, execute, and track marketing campaigns with analytics.
  • icon_check Lead Nurturing
    Nurture leads with personalized content and workflows.
  • icon_check Customer Journey Tracking
    Track customer journeys to optimize engagement.
  • icon_check Customer Segmentation
    Advanced segmentation for targeted marketing.
  • icon_check Automated Campaigns
    Automate marketing campaigns for consistent outreach.
  • icon_check Event-Triggered Workflows
    Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

  • icon_check Social Media Integration
    Connect with social media platforms for broader engagement.
  • icon_check Data Import/Export
    Import and export data easily for integration.
  • icon_check API Access
    Full API access for integration with other apps.
  • icon_check Calendar Integration
    Integrate with various marketing tools for enhanced campaigns.
  • icon_check Third Party Integrations
    Manage accounting and billing processes with integrated tools.
  • icon_check Email Marketing Tools Integration
    Connect with social media platforms for broader engagement.
  • icon_check Marketing Tools Integration
    Connect with social media platforms for broader engagement.
  • icon_check eCommerce Integrations
    Easily integrates with eCommerce for order management.
  • icon_check Interactive Voice Response (IVR) Integration
    Robust call tracking, call scheduling, and automation features.

Collaboration Tools

  • icon_check Team Communication
    Enhance team collaboration with integrated tools.
  • icon_check Task / Activity Management
    Manage tasks and activities with reminders.
  • icon_check Document Sharing & File Storage
    Share and track documents with secure access.
  • icon_check Omnichannel Support & Engagement
    Provide support across multiple channels for a unified experience.

Security & Compliance

  • icon_check Data Encryption
    Ensure data security with advanced encryption.
  • icon_check Role-Based Access Control (RBAC)
    Control access with role-based permissions.
  • icon_check Backup & Disaster Recovery
    Backup and disaster recovery plans in place.
  • icon_check GDPR & Data Privacy
    Comply with GDPR and CCPA regulations for data privacy.
  • icon_check Audit Trail
    Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Predictive Analytics
    Get AI-driven sales recommendations for better outcomes.
  • icon_check Lead Scoring
    Leverage AI for actionable insights and recommendations.
  • icon_check Chatbots
    Use chatbots for automated customer support.

Reporting & Analytics

  • icon_check Predictive Analytics
    Get AI-driven sales recommendations for better outcomes.
  • icon_check Real Time Analytics
    Access real-time analytics for informed decision-making.
  • icon_check Campaign Performance
    Tracks campaign performance and results.
  • icon_check Custom Dashboards
    Create customizable dashboards for real-time insights.
  • icon_check Sales Performance Reports
    Provides detailed reports on sales team performance.
  • icon_check Customer Insights
    Accurate sales forecasting with predictive analytics.
  • icon_check Forecasting & Trends
    Use forecasting tools to predict future trends.
  • icon_check Performance Tracking
    Track performance metrics to measure success.

Alerts & Notifications

  • icon_check Event-Triggered Notifications
    Sends automated event-based notifications.
  • icon_check Custom Workflow Alerts
    Custom workflow alerts based on user-defined actions.
  • icon_check System Errors/Failures
    Monitors system errors and reports issues for resolution.
  • icon_check Customer Interaction Alerts
    Alerts for customer interactions to ensure timely follow-up.
  • icon_check Workflow Trigger Alerts
    Automates workflow with event-driven triggers.
  • icon_check SLA Violations
    Identifies SLA violations and helps to resolve them.
  • icon_check Lead Activity Alerts
    Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Landing Pages & Forms
    Use customizable templates for emails, quotes, and documents.
  • icon_check Call Tracking and Recording
    Robust call tracking, call scheduling, and automation features.
  • icon_check Ticketing System
    Manage customer support tickets with streamlined workflows.
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LeadSquared CRM Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos

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LeadSquared CRM Reviews

4.1

Out of 5

img

Overall Rating

Based on
24 Verified Reviews

Rating Breakdown

  • Features 4.1
  • Value for Money 4.1
  • Ease of Use 4.1
  • Customer Support 4.3

78% Recommend this Product

Add Review

Pros

  • "This software has custom rules and triggers that help our sales team manage complex tasks. We can easily collect customers' information and preset emails for our prospects."

    Harry KaurSep 16, 2023

  • "We can easily record customer data on a custom basis. The activity history of customers is shown clearly, which helps us a lot in the understanding interests of customers."

    Manmohan SinghSep 15, 2023

  • "That Leadsquare is transparent is the aspect of it that I like the most. Conflicts between the supervisors or the associates are therefore less likely."

    Janvi ShrivastavaAug 18, 2022

Cons

  • "Not ideal for scaling beyond small businesses. The lead deposition process can be time-consuming, and creating customized reports is often difficult and expensive in LeadSquared"

    MadhavApr 21, 2025

  • "Sometimes it's hard to manage all the dashboards in the one place."

    Harnoor KourSep 18, 2023

  • "This software does not allow us to send automatic performance reports to our supervisors. This feature is vital to keep the functions work smoothly."

    Harry KaurSep 16, 2023

LeadSquared CRM Video Review

youtubeVideoId

4.5

“LeadSquared Review How to Use LeadSquared”

Review by: ByteCraft

Nitish mishra

Manager

Industry: IT User since: 6-12 months

4.5

Reviewed on: May 6, 2022

Techjockey Verified

“LeadSquared - The Ultimate Sales and Marketing Software”

Pros

I was looking for a better CRM to manage my sales pipeline, and this is exactly what I was looking for. With Salesforce, you get the basic CRM, but this takes it to the next level with the sales intelligence tools. I could easily keep track of what my team is doing, and I love the e-mail integration.

Cons

Lead generation tools sometimes lack the right functionality and this can be frustrating

Reason to switch

This Software allows to me manage our customer relationships easier

Brijesg Gupta

Owner

Industry: IT User since: < 6 months

4.5

Reviewed on: May 5, 2022

Techjockey Verified

“Lead Squared- Keep track of our leads and contacts without any issue.”

Pros

This is the best CRM software I've ever used. I've tried many of them and they always end up being a waste of my time and money. But LeadSquared is very easy for me to navigate and use. It puts everything together in an organized way where I can find any information I need fast. I've been able to close a lot more sales with it.

Cons

Need to improve the stability of the portal - it sometimes takes a while to catch up with all those calls being made.

Reason to switch

LeadSquared is simple to navigate and use. It puts all of our information in one place, making it easy to sift through various activities I'm engaging with clients or leads.

Chirag Agrawal

Owner

Industry: IT User since: < 6 months

4.3

Reviewed on: May 4, 2022

Techjockey Verified

“LeadSquared - The smart lead generation platform.”

Pros

It's very difficult to keep up with the ever-changing demands of today's market, but LeadSquared makes it easier for sales and marketing teams to grow their business. It reduces lead leakage and boosts sales by allowing users to capture leads across all sources in an accelerated and automated manner.

Cons

Sometimes I'm not able to access landing pages easily on my mobile device.

Reason to switch

LeadSquared is a faster and smarter way to tag and qualify sales leads. It helps me convert more leads automatically to bring in new customers faster.

See All LeadSquared CRM Reviews

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Articles for LeadSquared CRM

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Which operating systems are supported by LeadSquared?

LeadSquared software supports Windows, Mac, Ubuntu, and Linux operating systems.

Is there a mobile app for LeadSquared?

Yes, LeadSquared can be accessed from Android and iOS devices.

What is the deployment type of LeadSquared CRM?

LeadSquared CRM customer relationship management system supports web-based deployment.

How much does LeadSquared CRM cost?

Lead Squared CRM pricing starts from INR 2500 per user/month for the basic plan.

Who uses LeadSquared?

LeadSquared CRM software is built for high-volume enterprises in Financial Services, Manufacturing, Education, Healthcare, and Real Estate managing large sales teams, field operations, and multi-channel lead intake.

Is a free demo available for LeadSquared?

Yes, the LeadSquared demo is available on Techjockey to evaluate its features.

How can I purchase LeadSquared CRM from techjockey.com?

You can buy LeadSquared CRM directly from techjockey.com. Simply choose your preferred subscription plan and complete the checkout process.

What payment methods are accepted on techjockey.com?

Techjockey.com accepts a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.

Can I get assistance with installing LeadSquared CRM?

Yes, techjockey.com offers support for software installation. You can contact our customer support team for help with the installation process.

Is LeadSquared available for free?

LeadSquared software free plan is not available.

How does LeadSquared work?

LeadSquared software uses AI to analyze lead behavior, engagement, and CRM interactions to score conversion probability, automate lead distribution and follow-ups, and provide field force tracking and sales insights across teams.

LeadSquared CRM Questions

Q:

What is the pricing model for Leadsquared CRM?

SABIR HUSSAIN Dec 6, 2024
A:

Leadsquared CRM offers a subscription-based pricing model based on the number of users and features required, with scalable options for businesses of all sizes.

Manjeet Verma Dec 10, 2024
Q:

How does Leadsquared CRM handle lead scoring?

Subhash V Dec 5, 2024
A:

Leadsquared CRM provides lead scoring based on user behavior, interactions, and demographics, helping prioritize high-value leads.

Rajiv Nangrani Dec 9, 2024
A:

Yes, Leadsquared allows you to automate lead follow-ups, lead nurturing, and task assignments, increasing efficiency and reducing manual work.

Sameer khan Dec 9, 2024
A:

Yes, Leadsquared tracks customer interactions across email, website, social media, and phone calls to provide a comprehensive view of each lead.

Bhuvnesh Nirmal Nirmal Dec 10, 2024
Q:

What are the main features of Leadsquared CRM?

Bapi Ghosh Dec 4, 2024
A:

Leadsquared CRM focuses on lead capture, lead nurturing, sales automation, and marketing automation to help businesses manage and convert leads efficiently.

Jay Dev Banerjee Dec 7, 2024
See All LeadSquared CRM Questions

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.