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telecrm

Brand: Telecrm

  • 4.3

  • 12 Ratings & 12 Reviews

It is a complete CRM suite for managing the sales process that includes telemarketing and marketing automation.

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₹9,891 excl.GST
₹ 11,671 incl. GST

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telecrm Software Overview

What is Telecrm?

Telecrm is the best CRM software that helps you manage all contacts, accounts, and their interaction history on a single platform. Using this software, you can effectively make more calls with better performance tracking. It allows you to track leads from multiple channels like websites, Google ads, Facebook ads, WhatsApp, Justdial, IndiaMart, Sulekha, etc.

These leads are automatically assigned to sales teams for calling. Telecrm includes features for lead capturing, follow-up, campaign scheduling, employee activity tracking, automatic calling, and more. The best part of this software is that it can be accessed from desktops as well as mobile phones.

Why Choose Telecrm Software?

  • Wide Lead Generation Sources: You can capture incoming leads from 16 different sources including MagicBricks, 99Acres, WhatsApp, IndiaMart, Sulekha, etc.
  • Automatic Lead Distribution: Simply choose your team members, specify the percentage, and configure the automatic distribution of leads for all active and expired campaigns.
  • More Calls-More Sales: Make 250+ calls a day with an autodialer and organize all follow-ups in one location. Stay alert with phone reminders to close more deals on time.
  • Track Progress and Forecast: Run multiple campaigns and review the status of each ongoing campaign on the dashboard. Analyse the reports for better sales forecasting.
  • Real-time Tracking: You can check the leaderboard to get a complete report regarding any team member, calls made by them, time devoted to each call, and the total sales made.
  • Automation and Integration: You can set automation to your complete data based on lead interest, call status, pipeline level, etc.

Features of Telecrm Software

  • Lead Score Manipulation: Users can estimate sales and plan strategy based on the activity of the salesperson with lead.
  • Workflow Automation: Automate sending customised bulk emails, updating prospect statuses, and scheduling follow-up reminders.
  • IVR Integration: Telecrm simplifies the process of answering queries and increases availability.
  • Customizable Modules: Comes with customized modules for small & medium-scale businesses.
  • Call and Geo-tracking Options: Provides call tracking feature and performs an end-to-end mapping for the journey of customers.
  • Regular Call Audits: Performs end-to-end call auditing to keep a tab on all the calls.
  • Easy Adaption: Syncs all WhatsApp chats so that you don’t have to switch between CRM software and WhatsApp.
  • Comprehensive Reports and Analytics: Offers detailed reports about your sales performance for easy tracking of targets.

Telecrm Pricing

Telecrm offers pricing plans starting from INR 7,188/User/Year at techjockey.com. It provides two options to users for choosing annual plans or quarterly plans. This best CRM software provides a “Core CRM + WhatsApp Chat Sync” option to users. It allows quick sync of WhatsApp chats of the whole team on Telecrm. Other add-ons are also available that can be tailored as per the requirements of businesses. For further information, get in touch with our Techjockey Team.

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Telecrm Company Details

Founded Year:  2019

Build efficient sales system for your team with lead management, phone calls, meetings and WhatsApp communication managed on a single platform

Director/Founders Rahul Mohan Gupta
Company Size 1-100 Employees

telecrm Pricing & Plans

Core CRM (INR 1099 /user/mo (billed quarterly)

Calculated Price

9891 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Excel upload

  • 1-click dialer, Call recording

  • Follow-ups

  • Reports & Leaderboard

  • Automations

Core CRM (INR 799 /user/mo (billed annually)

Calculated Price

28764 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • Excel upload

  • 1-click dialer, Call recording

  • Follow-ups

  • Reports & Leaderboard

  • Automations

telecrm Features

Customer Data Management (CDM)

  • icon_check Contact Management
    Store contact details like name, email address, number, job title, and social media profiles.
  • icon_check Account Management
    Link relevant contact to a specific company account.
  • icon_check Customer Profiles
    Centralized profiles with interaction history.
  • icon_check Contact Segmentation
    Advanced segmentation for precise targeting.
  • icon_check Activity History
    Complete interaction history tracking.

Sales Management

  • icon_check Lead Management
    Centralized lead management.
  • icon_check Order Management
    Provides order management from initiation to delivery.
  • icon_check Deal Management
    Manage deals from start to finish.
  • icon_check Workflow Automation and Management
    Customize workflows to fit needs.
  • icon_check Opportunity & Pipeline Management
    Effective pipeline management.
  • icon_check Quote Management
    Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Contract Management
    Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting
    Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management
    Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Sales Automation
    Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Marketing Automation

  • icon_check Email Marketing
    Integrated email marketing tools.
  • icon_check Campaign Management
    Plan and track marketing campaigns.
  • icon_check Lead Nurturing
    Nurture leads with automated workflows.
  • icon_check Customer Journey Tracking
    Track customer journeys effectively.
  • icon_check Customer Segmentation
    Advanced segmentation for precise targeting.
  • icon_check Automated Campaigns
    Automate marketing campaigns.
  • icon_check Event-Triggered Workflows
    Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

  • icon_check Data Import/Export
    Import and export data easily.
  • icon_check Social Media Integration
    Integrate social media platforms such as Facebook and WhatsApp
  • icon_check API Access
    Offers API for custom integrations and data exchange.
  • icon_check Calendar Integration
    Integrate with calendars effectively.
  • icon_check eCommerce Integrations
    Integrates seamlessly with eCommerce platforms for sales.
  • icon_check Interactive Voice Response (IVR) Integration
    Telecrm tracks incoming, outgoing, and missed calls for a sales team.
  • icon_check Email Marketing Tools Integration
    Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration
    Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations
    Connect CRM with a variety of third-party tools and services to enhance functionality.

Collaboration Tools

  • icon_check Team Communication
    Enhance team collaboration effectively.
  • icon_check Task / Activity Management
    Manage tasks and activities effectively.
  • icon_check Omnichannel Support & Engagement
    You can contact Telecrm and send SMS/WhatsApp/Email at r@telecrm.in or calling 01206852143.
  • icon_check Document Sharing & File Storage
    Store and share important files, documents, and customer resources easily.

Security & Compliance

  • icon_check Data Encryption
    Transmitted via Secure Socket Layer (SSL) technology and then encrypted.
  • icon_check Role-Based Access Control (RBAC)
    Role-based access for secure data.
  • icon_check Backup & Disaster Recovery
    Regular backups and disaster recovery systems in place.
  • icon_check Audit Trail
    Track changes and updates within the system for enhanced security and transparency.
  • icon_check GDPR & Data Privacy
    Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Chatbots
    Chatbots for automated customer support.
  • icon_check Predictive Analytics
    Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring
    Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.

Reporting & Analytics

  • icon_check Real Time Analytics
    Access real-time analytics easily.
  • icon_check Campaign Performance
    Tracks marketing campaigns for performance evaluation.
  • icon_check Sales Performance Reports
    Provides detailed sales performance tracking reports.
  • icon_check Forecasting & Trends
    Use forecasting tools effectively.
  • icon_check Predictive Analytics
    Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards
    Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Customer Insights
    Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Performance Tracking
    Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Event-Triggered Notifications
    Sends notifications based on important customer events.
  • icon_check Custom Workflow Alerts
    Alerts based on custom workflow actions or triggers.
  • icon_check System Errors/Failures
    Monitors and reports system errors to ensure uptime.
  • icon_check Customer Interaction Alerts
    Notifies users of interactions with customers for follow-up.
  • icon_check Workflow Trigger Alerts
    Automates workflow with event-driven actions and alerts.
  • icon_check SLA Violations
    Ensures SLA compliance by flagging violations promptly.
  • icon_check Lead Activity Alerts
    Set reminders and notifications easily.

Others

  • icon_check Landing Pages & Forms
    Customizable templates for Whatsapp promotion and marketing.
  • icon_check Call Tracking and Recording
    Telecrm tracks incoming, outgoing, and missed calls for a sales team.
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telecrm Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business SMBs SMEs MSMBs
Customer Support
Phone Email Forums
Language
English
Integration
API Integration
Training Resources
Videos

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

telecrm Reviews

4.3

Out of 5

img

Overall Rating

Based on
12 Verified Reviews

Rating Breakdown

  • Features 4.4
  • Value for Money 4.3
  • Ease of Use 4.0
  • Customer Support 4.3

89% Recommend this Product

Add Review

Pros

  • "I like how it constantly rolls out updates and new features. It makes it look fresh."

    Andredionne14 Feb 22, 2025

  • "The support team of SalesCRM is great. Whenever I hit a problem, the support team is quick and responsive."

    Educate ProFeb 16, 2025

  • "Thanks to the automation features I save so much time by automating repetitive tasks. It is like having an extra member."

    MALLIKARJUNA RAO NAGUBANDI Feb 13, 2025

Cons

  • "The pricing affordable but for small teams and solopreneurs it might feel a bit steep."

    Andredionne14 Feb 22, 2025

  • "I have seen that it lacks in advanced analytics. The reporting is decent but it could be more in-depth."

    Educate ProFeb 16, 2025

  • "It is sad that I cannot access or update information without the internet connection."

    MALLIKARJUNA RAO NAGUBANDI Feb 13, 2025

telecrm Video Review

youtubeVideoId

4.8

“How Tutor101 achieved more productivity after using TeleCRM | Tutor101 | Customer Testimonial”

Review by: Tutor101

andredionne14

Human Resources

Industry: Staffing and Recruiting User since: 1-2 years

4.2

Reviewed on: Feb 22, 2025

Techjockey Verified

“Frequent Updates Keep It Fresh but Pricing Can Be Steep for Small Teams”

I like how TeleCRM continuously releases new features and upgrades since it keeps the program feeling current and new. Although the price is fair, small teams or solopreneurs like me may find it a bit expensive, particularly at the beginning.

Pros

I like how it constantly rolls out updates and new features. It makes it look fresh.

Cons

The pricing affordable but for small teams and solopreneurs it might feel a bit steep.

Switched from Aloware

Reason to switch

I moved from Aloware since it did not offer the same level of frequent updates and new features.

MALLIKARJUNA RAO NAGUBANDI

Human Resources

Industry: IT User since: 1-2 years

4.1

Reviewed on: Feb 13, 2025

Techjockey Verified

“Time-Saving Automation but No Offline Access”

The automation capabilities of TeleCRM are great. Automating repetitious processes saves me a ton of time, in fact. The only drawback is that, sometimes, it can be annoying because I cannot view or edit information without an internet connection.

Pros

Thanks to the automation features I save so much time by automating repetitive tasks. It is like having an extra member.

Cons

It is sad that I cannot access or update information without the internet connection.

Switched from FlashRev

Reason to switch

Automating tasks has made my work much easier and faster and FlashRev lacked it.

Educate Pro

Administrator

Industry: Education

4.3

Reviewed on: Feb 16, 2025

Techjockey Verified

“Amazing Support Team but Reporting Could Be Better”

The TeleCRM support staff is excellent; they are always very attentive and quick to assist when I have an issue. The analytics might be more sophisticated, which is the main drawback.

Pros

The support team of SalesCRM is great. Whenever I hit a problem, the support team is quick and responsive.

Cons

I have seen that it lacks in advanced analytics. The reporting is decent but it could be more in-depth.

Switched from Kixie PowerCall & SMS

Reason to switch

Kixie PowerCall did not offer the support I needed. TeleCRM’s support team won me over.

See All telecrm Reviews

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Articles for telecrm

See All Related Articles

Which operating system does Telecrm support?

Telecrm software is compatible with Windows, Linux, macOS, and Android devices.

Is there any Telecrm app?

Telecrm app is available for Android devices only.

What is the deployment type of Telecrm?

Telecrm software supports a web-based deployment type.

How much does Telecrm cost?

Telecrm offers pricing plans starting from INR 7,188/User/Year at techjockey.com.

Who are the potential users of Telecrm?

Telecrm software is typically used by the sales department of all organizations.

Is there any free trial or demo for Telecrm?

Telecrm demo is available for free with techjockey.com.

Is Telecrm free?

Telecrm, a telesales CRM software offers a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.

How does Telecrm work?

Telecrm is a telephony CRM software that helps in capturing leads, scheduling campaigns, lead distribution, etc. It's a complete solution for automating the sales process and boosting the conversion.

Does Telecrm allow me to import the existing leads?

Yes, you can simply export the leads as a CSV file and then import them into Telecrm with a click.

Is Telecrm a non-stop calling CRM?

Yes, Telecrm lets you make serial-wise automatic calls to all your clients. However, you get time to note down comments for each call. Moreover, you have the liberty to pause its auto-dialling feature whenever you wish to.

Do tele callers require any prior training to use Telecrm?

Anyone can use it even if they are new to it. If somebody uses WhatsApp, then they can use Telecrm as well.

telecrm Questions

A:

Provide access by creating a new user account for the team member in TeleCRM. Assign appropriate roles and permissions to ensure they have access to the necessary features and data.

mohit yadav Nov 29, 2024
A:

Use TeleCRM’s analytics and reports to track sales performance, identify trends, and measure the effectiveness of your sales strategies. Customize reports to focus on key metrics and provide actionable insights for your sales team.

snehasish Nov 29, 2024
A:

Integrate marketing tools and social media by using TeleCRMs built-in connectors or APIs. This allows you to sync data, track campaigns, and engage with customers across multiple channels.

Naveen Singh Nov 29, 2024
Q:

What are steps to record calls in TeleCRM?

Ganga masekar Nov 29, 2024
A:

To record calls in TeleCRM, enable the call recording feature, ensure compliance with legal requirements, and configure the settings to automatically record calls. Access the recordings from the customer profile for future reference.

SHOBHIT KUMAR Nov 29, 2024
Q:

How can I import or export data with TeleCRM?

srisai interiors Nov 29, 2024
A:

Import data by uploading CSV files and mapping the fields to TeleCRMs database. Export data by selecting the desired records and downloading them in a CSV format. This ensures data consistency and easy migration.

Sakshi Sharma Nov 29, 2024
See All telecrm Questions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.