Aloware Software Pricing, Features & Reviews
What is Aloware Software?
Aloware is a smartly built cloud-based Contact Center software. This state-of-the-art communication platform is a centralized customer engagement hub. It comes with integrated calling, texting, and multimedia messaging services.
It offers white-glove support and a user-friendly interface accessible via web, desktop, or mobile devices. Users can access HD voice and video calls, record them, and/or get the live stats from the dashboard. Detect spam calls and keywords and broadcast messages of any type: SMS, emails, MMS, and fax. Some other features you wouldn’t want to miss are the IVR toolset for recording, smart queues to eliminate wait time, and OpenAI to integrate all tools for your needs. This web-based call center enhances communication and productivity among the teams.
Why Choose Aloware System?
- CRM Integration:Eliminate manual data entry and build a cohesive communication space by integrating the software with advanced CRM.
- Power Dialer:Boost outbound communication efficiency with a power dialer to automate calls rapidly and engage with leads effectively.
- White-Glove Support:Enjoy a smooth onboarding process and ongoing assistance to utilize the platform optimally with top-notch white-glove support.
- Smart Routing:Improve response time by directing calls to the right agents and enhance customer interactions with a smart routing feature.
- Autoresponders:Promptly address queries and provide information with automated responses to improve customer engagement.
- AI Analytics:Harness the power of AI analytics with quality assurance, real-time voice-to-text transcription, and sentiment analysis.
- Location Detection:Instantly detect incoming call locations to prepare better with customized responses to increase customer interaction efficiency.
Benefits of Aloware Contact Center Solution
- Seamlessly integrate with leading CRMs.
- Effortlessly manage fair call distribution rules.
- Accessible through browsers, mobile apps, and desktops.
- Customize reports with full visibility into each call and agent action.
- Experience omnichannel communication with both phone calls and text messaging.
Pricing of Aloware Contact Center Platform
Aloware contact center platform pricing is available on request at techjockey.com.
The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.