linkedin

Get Free Advice

Get Quote

3Cx Contact Center Solutions logo
Gallery 3CX Basic Training: 2.1 Introduction to Phone Provisioning v14 SP1
3Cx-Contact-Center-Solutions-Interfaces 3Cx-Contact-Center-Solutions-Integrated-fee 3Cx-Contact-Center-Solutions-Dashboard
play 3CX Basic Training: 2.1 Introduction to Phone Provisioning v14 SP1
3Cx-Contact-Center-Solutions-Interfaces
3Cx-Contact-Center-Solutions-Integrated-fee
3Cx-Contact-Center-Solutions-Dashboard

3Cx Contact Center Solutions

Brand : 3CX

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 18%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

A contact center solution that manages calls, chat, SMS, WhatsApp, and social media interactions efficiently from a single interface. ...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

3Cx Contact Center Solutions Software Pricing, Features & Reviews

What is 3Cx Contact Center Solutions?

3CX Contact Center Solutions is a cost-effective contact center solution that streamlines customer interactions across multiple channels. It integrates voice calls, live chat, WhatsApp, SMS, and Facebook Messenger into a single interface, allowing customers to reach your business through their preferred channel.

The platform offers advanced call routing with skill-based, round-robin, and priority strategies to ensure calls reach the most suitable agents. AI-powered tools provide call transcription, sentiment analysis, and automated summaries, while CRM integrations with systems like Salesforce, HubSpot, and Zoho give agents context before answering.

Real-time monitoring, detailed reporting, and agent performance tracking help managers maintain service quality. The solution supports remote work via mobile and web applications and eliminates per-agent fees, offering significant cost savings.

Its intuitive admin interface allows easy management of queues, agents, and call strategies without heavy IT resources, making it a reliable choice for businesses worldwide.

Why Choose 3Cx Contact Center Solutions Software?

  • Omnichannel Support: Manage calls, chat, SMS, WhatsApp, and social media from one platform.
  • Unified Interface: Access all communication channels in a single, easy-to-use interface.
  • Skill-Based Call Routing: Route calls to the most qualified agent automatically.
  • Real-Time Dashboards: Monitor call queues and agent performance instantly.
  • AI-Powered Analytics: Gain insights to improve customer service and efficiency.
  • CRM Integration: Seamlessly connect with popular CRM systems.
  • Flexible Deployment: Deploy on-premises, cloud, or hybrid as needed.
  • No Per-Agent Fees: Cost-effective pricing with no per-agent charges.
  • Automated Call Distribution: Efficiently distribute calls to reduce wait times.
  • Customizable IVR: Create interactive menus to guide customers quickly.
  • Scalable Solution: Easily scale as your business grows.
  • Remote Agent Support: Enable remote and mobile agents to work seamlessly.
  • Queue Management: Manage call queues to prioritize high-priority issues.

Benefits of 3Cx Contact Center Solutions Software

  • Advanced Reporting: Generate detailed reports on performance and trends.
  • Call Recording: Record calls for training, quality, and compliance purposes.
  • Custom Alerts and Notifications: Set alerts for missed calls or SLA breaches.
  • Multi-Language Support: Serve customers in multiple languages effectively.
  • Secure Communication: Ensure end-to-end encrypted interactions.
  • Easy Setup & Management: Quick deployment with intuitive management tools.
  • Cost Efficiency: Reduce operational costs while improving customer service ROI.

3Cx Contact Center Solutions Pricing

3Cx Contact Center Solutions price details are available on request at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, please contact our product team to learn more about pricing and available offers.

3Cx Contact Center Solutions Pricing & Plans

3Cx Contact Center Solutions price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get 3Cx Contact Center Solutions Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

3Cx Contact Center Solutions Features

  • icon_check AI-powered Uses artificial intelligence to optimize routing, analytics, and customer interactions.
  • icon_check Integrated Meetings Conduct audio/video meetings directly within the platform.
  • icon_check Schedule Management Plan and manage agent schedules efficiently.
  • icon_check Centralized Management Control all communication channels from a single dashboard.
  • icon_check Call Back Service Allow customers to request a callback instead of waiting on hold.
  • icon_check Database Management Store and manage customer data securely for easy access.
  • icon_check Click to Call Initiate calls directly from CRM or web interfaces with one click.
  • icon_check Interactive Voice Response Automate call routing with customizable voice menus.

3Cx Contact Center Solutions Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows Linux
  • Desktop
  • Web-Based, Perpetual
  • Contact Center
  • All Businesses
  • Small Business, Medium Business, SMBs, SMEs, MSMEs
  • Phone, Email, Forums
  • Videos
  • English, Deutsche, Italiano, Türkçe

3Cx Contact Center Solutions Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

3Cx Contact Center Solutions FAQ

A 3CX Contact Center Solutions pricing is available on request at Techjockey.com.
A No, 3CX does not offer mobile apps for both Android and iOS.
A 3CX Contact Center Solutions is compatible with Windows, and Linux.
A Yes, a free trial is available on the 3CX website.
A 3CX Contact Center Solutions manages calls, chats, SMS, WhatsApp, and social media from a unified interface.
A Businesses of all sizes looking to enhance customer service efficiency use 3CX Contact Center Solutions.
A Yes, a free demo can be requested from 3CX.
A No, 3CX Contact Center Solutions is not available for free.

3Cx Contact Center Solutions Alternatives

See All
See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers