Customer Thermometer

What is Customer Thermometer?

Customer Thermometer is a customer feedback management software designed to simplify and quicken the process of measuring customer satisfaction. The platform offers a user-friendly interface that does not require coding knowledge. It allows users to easily create surveys using an intuitive survey wizard and access a vast email library and embedded thermometer templates.

The software captures feedback through various channels, including email thermometers, embedded surveys, and signature thermometers for popular email platforms. It also provides a closed-loop process for efficient customer follow-ups and actionable insights through its reporting and analysis features. Overall, Customer Thermometer is a comprehensive tool for businesses to manage customer feedback and improve customer experience.

Why Choose Customer Thermometer Software?

• Easy Feedback Collection: Gathers customer feedback through one-click surveys in emails, tickets, or invoices.
• Real-Time Feedback: Provides instant feedback for quick issue resolution, boosting customer satisfaction.
• Customization: Custom surveys with unique branding can be created using a user-friendly builder.
• Tracking and Reporting: Offers real-time reports with aggregated feedback for trend analysis and campaign effectiveness.
• Actionable Insights: Automatically routes feedback to relevant managers via email or integrations like Slack.
• Unlimited Responses: Supports unlimited responses per staff member for thorough performance evaluation.
• Integration: Seamlessly integrates with platforms like Zendesk for enhanced usability.
• Customer Support: Offers dedicated support to promptly address inquiries and resolve issues.

Benefits of Customer Thermometer Platform

• Increased Customer Engagement: Encourages higher customer participation in feedback collection due to the ease and simplicity of the survey process.
• Enhanced Customer Retention: Helps businesses retain customers by promptly addressing feedback and improving service based on real-time insights.
• Improved Operational Efficiency: Streamlines feedback management processes, saving time and resources by automating feedback collection and analysis.
• Enhanced Decision-Making: Provides data-driven insights that inform strategic decisions and operational improvements, contributing to business success.
• Flexible Survey Deployment: Allows businesses to deploy surveys across various touchpoints, including websites, emails, and mobile apps, ensuring comprehensive feedback collection.
• Compliance and Quality Assurance: Supports compliance requirements and quality assurance standards by monitoring and analyzing customer feedback trends.
• Brand Reputation Management: Helps maintain and enhance brand reputation by addressing customer concerns promptly and effectively.
• User Satisfaction: Improves user satisfaction among staff and customers by facilitating efficient feedback processes and meaningful interactions.
• Innovation and Adaptability: Enables businesses to innovate and adapt based on evolving customer expectations and market trends identified through feedback data.

Pricing of Customer Thermometer

Customer Thermometer price in USA starts at $29 at Techjockey USA.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.