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Brand: DispatchTrack
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Features
Route Optimization Real Time Tracking Automated Customer Notifications Electronic Proof of Delivery Analytics Dashboard See all 
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Route Optimization
Optimizes delivery routes using traffic, weather, and constraints to achieve highly accurate ETAs and reduce costs.
Real Time Tracking
Provides real-time visibility of delivery status for dispatchers and customers to reduce inbound service calls.
Automated Customer Notifications
Sends proactive SMS/email alerts with scheduling updates, live ETAs, and delivery confirmations to customers.
Electronic Proof of Delivery
Captures digital signatures, photos, and notes to confirm successful delivery and enhance accountability.
Analytics Dashboard
Provides visual dashboards and reports for operational insights, performance trends, and compliance tracking.
Communication Tools
Customizable alerts, rescheduling options, and feedback capture to enhance customer experience and transparency.
Fleet & Driver Management
Tracks driver behavior, schedules, and compliance to optimize fleet productivity and ensure regulatory adherence.
Compliance & Security
Supports data security standards like SOC 2, GDPR, and HIPAA to ensure secure delivery operations across industries.
No-Code Conversation Builder
Easily build and update virtual agents using a drag-and-drop interface without any coding skills.
Omnichannel
Supports chat, voice, and messaging platforms like Teams, Slack, WhatsApp, and websites seamlessly.
Role-Based Access Control (RBAC)
Assigns user permissions and access levels to maintain security and proper governance.
Analytics Dashboard
Monitors bot performance, customer interactions, and KPIs through customizable dashboards.
Templates
Offers ready-to-use conversational templates for banking, insurance, government, and more.
Multilingual Support
Supports multiple languages with localized NLU for global or diverse customer bases.
API & CRM Integrations
Integrates with Salesforce, Zendesk, IVR systems, and other third-party enterprise tools.
Secure Voting
Hosted in secure, scalable AWS infrastructure with compliance for enterprise and public sector use.
| Brand Name | DispatchTrack |
| Information | DispatchTrack specializes in the fields of field service management solutions and mobile resource management. |
| Founded Year | 2011 |
| Director/Founders | Satish Natarajan, Shailu Satish |
| Company Size | 101-500 Employees |
UAE
India
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