Description
Pricing
Features
Specification
Review
Alternatives
View Gallery
Brand: KMS Lighthouse
Get Free Expert Consultation
Let us know your business needs clearly
Verified & Trusted
Vendors
Safe & Secure
Payment
Personalized
Experts Support
Price On Request
Features
Unified Search Engine Templates Role-Based Access Control (RBAC) Version History Multi Channel Integration See all 
We make it happen! Get your hands on the best solution based on your needs.
Unified Search Engine Execute queries across structured and unstructured data repositories to retrieve relevant knowledge articles in under five Templates Utilize pre-defined layouts for creating consistent articles, ensuring that technical data and FAQs follow a uniform organization. Role-Based Access Control (RBAC) Assign specific viewing and editing permissions to users based on their organizational department, seniority, or geographic site. Version History Maintain a chronological log of all document modifications to allow for auditing, change verification, and previous state Multi Channel Integration Deliver synchronized knowledge base content to various endpoints including CRM platforms, websites, and mobile support Contextual Help Widget Embed a floating interface within external software to surface relevant documentation based on the current screen or user active Natural Language Processing Process user queries using linguistic analysis to understand intent and deliver accurate results even with conversational Comprehensive Analytics Generate detailed reports on search effectiveness, popular content, and identified knowledge gaps to guide the editorial strategy. Feedback Management Enable users to rate article helpfulness and submit specific comments to content managers for continuous documentation Multilingual Authoring Create and manage localized versions of the knowledge base to support global operations across dozens of different human Centralized Knowledge Portal Consolidate disparate information silos into a single source of truth accessible to call centers, retail stores, and field teams. Workflow Approval Establish a formal review process where new articles must be verified by subject matter experts before being released to the | Brand Name | KMS Lighthouse |
| Information | KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. |
| Founded Year | 2012 |
| Director/Founders | KMS Lighthouse |
| Company Size | 101-500 Employees |
UAE
India