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Spot Case Management

Brand: Spot Software

4.1

18 Ratings

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Spot Case Management enables anonymous workplace incident reporting and streamlines case handling for HR teams....Read more

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Starting at $ 249.00

Features

  • check_icon Case Management
  • check_icon Reporting Channels
  • check_icon Security and Data Protection
  • check_icon Compliance and Legal Standards
  • check_icon Reporting and Analytics
  • See all img

Spot Case Management Software Pricing, Features & Reviews

What is Spot Case Management?

Spot Case Management is a whistleblowing software that helps organizations handle workplace incident reports efficiently and confidentially.

It allows employees to report issues like harassment or misconduct anonymously through a chatbot or form.

HR teams can manage cases end-to-end, assign tasks, and communicate securely even with anonymous reporters.

The system supports automation, custom workflows, and integrates with tools like Slack and Workday.

Why Choose Spot Case Management Software?

  • AI-Powered Reporting: Uses AI to guide employees through sensitive incident reporting.
  • Anonymous Reporting: Lets employees report issues anonymously without fear.
  • Confidential Case Management: Provides secure, end-to-end incident management.
  • Customizable Workflows: Allows HR to tailor workflows by case type and severity.
  • Real-Time Notifications: Sends instant alerts for timely action on reports.
  • Two-Way Anonymous Communication: Enables follow-ups with anonymous reporters.
  • Automated Case Routing: Automatically assigns cases to the right personnel.
  • Comprehensive Audit Trail: Maintains secure, time-stamped case records.
  • Cross-Platform Accessibility: Accessible via web and mobile platforms.
  • Secure Data Storage: Encrypts data and ensures compliance with standards.

Benefits of Spot Case Management Software

  • Integration Capabilities: Integrates with Slack, Teams, Workday, and more.
  • User-Friendly Interface: Features an intuitive and easy-to-use design.
  • Compliance Support: Helps meet laws like Title IX, EEOC, and GDPR.
  • Scalable for Any Organization: Works for businesses of any size.
  • Report Categorization: Sorts reports by issue type for better triage.
  • Multi-Language Support: Supports multiple languages for global teams.
  • Secure Team Collaboration: Enables safe, internal HR collaboration.
  • Analytics & Reporting Tools: Offers insights into trends and case metrics.

Spot Case Management Pricing

Spot Case Management price starts at $249 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Spot Case Management Pricing & Plans

Pro
  • Employees/members-Up to 50
  • Unlimited interviews
  • Easy Spot URL
  • Customize landing page logo and more
  • Co-branded posters with your logo and QR code
  • Onboarding materials, training videos, email templ
  • End-to-end case management, including anonymous fo
  • Unlimited dashboard administrators
  • Report assigning
  • Usage stats in dashboard
    • Licenses
    • Monthly
Starting at $ 249.00

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Spot Case Management Features

Case Management

  • icon_check Centralized Case Dashboard Unified view of all cases for easy tracking
  • icon_check Manual Case Reassignment Allows reassignment of cases to different team members
  • icon_check Incident/Case Tracking Monitor the progress and status of all cases
  • icon_check Customizable Workflows Tailor workflows to match your organizational processes.
  • icon_check Data Integrity Checks Ensures reported data is complete and consistent.
  • icon_check Document Management Store, retrieve, and manage case-related documents securely.
  • icon_check Escalation Management Automatically escalate unresolved cases based on defined rules.
  • icon_check Unique Case ID Generation Automatically assign a unique identifier to each case for easy tracking.
  • icon_check Automated Case Assignment Route cases to the right personnel based on predefined criteria.
  • icon_check Cross-Department Collaboration Facilitate seamless collaboration between teams on cases.
  • icon_check Evidence Management Handle evidence securely for thorough investigations.
  • icon_check Case Prioritization Rank cases by urgency and severity for efficient resolution.
  • icon_check Duplicate Report Detection Identify and merge duplicate reports to avoid redundancy.

Reporting Channels

  • icon_check Anonymous Reporting Report issues without revealing identity.
  • icon_check Multilingual Reporting Supports multiple languages.
  • icon_check Multi-Channel Reporting Allow reporting via web, hotline, email, and more.
  • icon_check Offline Reporting Support reporting even without an internet connection.
  • icon_check Voice-to-Text Reporting Convert spoken reports into text for easier documentation.

Security and Data Protection

  • icon_check Role-Based Access Control (RBAC) Limits access based on user role.
  • icon_check Secure Messaging Channels Ensures safe communication between users
  • icon_check Secure File-Sharing Support Allows secure upload/download of files
  • icon_check Two-Factor Authentication (2FA) Adds extra login security
  • icon_check End-to-End Data Encryption Encrypts all stored and transmitted data
  • icon_check GDPR-Compliant Data Storage Aligns with EU data protection laws
  • icon_check ISO 27001-Certified Infrastructure Maintain robust security with ISO-certified systems.
  • icon_check Automated Data Backup Regularly backs up data to prevent loss.
  • icon_check IP Masking Hide IP addresses to ensure reporter anonymity.
  • icon_check Metadata Removal Remove metadata from files to protect sensitive information.
  • icon_check Zero-Trust Security Architecture Adopt strict access control for enhanced security.

Compliance and Legal Standards

  • icon_check Compliance Management Helps track and maintain compliance.
  • icon_check GDPR and SOX Support Supports EU and U.S. legal frameworks.
  • icon_check EU Whistleblowing Directive Alignment Meets EU whistleblower law.
  • icon_check Policy Integration Framework Integrate organizational policies with reporting workflows.
  • icon_check Third-Party Audit Readiness Prepare systems for external compliance audits.
  • icon_check WCAG-Compliant Accessibility Ensure platform usability for people with disabilities.
  • icon_check Global Compliance Updates Stay updated on evolving compliance requirements.
  • icon_check Audit Trail Track changes and updates within the system for enhanced security and transparency.

Reporting and Analytics

  • icon_check Export Reports Download reports in various formats.
  • icon_check Customizable Analytics Dashboard Tailor data views as needed
  • icon_check Predictive Analytics Forecast trends and outcomes based on historical data.
  • icon_check Root Cause Analysis Identify the underlying cause of reported incidents.
  • icon_check Sentiment Analysis Gauge emotional tone from reports to assess urgency.
  • icon_check Trend Analysis Identify patterns and trends from reported data.
  • icon_check Anomaly Detection Spot unusual patterns in reporting data.
  • icon_check Real-Time Analytics Access live data for immediate insights and decisions.
  • icon_check KPI Tracking and Monitoring Measure performance using key metrics.
  • icon_check Automated Report Scheduling Schedule recurring report generation automatically.

Integrations

  • icon_check Email and Hotline Integration Connects with communication systems
  • icon_check API Access Enables third-party application integration.
  • icon_check Third Party Integration Supports external tools/platforms.
  • icon_check Workflow Automation Automate tasks for improved operational efficiency.
  • icon_check HR Platform Integration Sync whistleblowing data with HR platforms for better tracking.
  • icon_check Tor Network Integration Support anonymous reporting via the Tor network.
  • icon_check Feedback Survey Integration Gather feedback for continuous improvement.
  • icon_check Forensic Tool Integration Connect with forensic tools for advanced investigation.

Whistleblowing Program Tools

  • icon_check Whistleblower Protection Safeguards identity and rights of whistleblowers.
  • icon_check Risk Assessment Analyze potential risks and their impact on the organization.
  • icon_check Evidence Management Handle evidence securely for thorough investigations.
  • icon_check Policy Acknowledgment Tracker Track employee acknowledgment of policies.
  • icon_check Risk Scoring Models Assess and rank risks using scoring systems.

Alerts & Notifications

  • icon_check Real-Time Notifications Notify stakeholders instantly of new reports or updates.
  • icon_check SLA-Based Reminders Send reminders based on service level agreements.
  • icon_check Automated Follow-Up Reminders Ensure timely follow-ups with automated alerts.
  • icon_check High-Severity Case Alerts Prioritize alerts for critical cases requiring immediate attention.

Others

  • icon_check Two way communication Allows back-and-forth messaging with reporters
  • icon_check Custom Fields
  • icon_check CCPA compliant Meets California data privacy regulations
  • icon_check Report routing Directs reports to the appropriate handler.

Spot Case Management Specifications

  • Language:
  • English

Spot Case Management Reviews and Ratings

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Spot Software Company Details

Brand Name Spot Software
Information The modern standard for secure, anonymous incident reporting and end-to-end case management. Designed by psychologists to make it easier to speak up and investigate wrongdoing at work.
Founded Year 2017
Director/Founders Daniel Nicolae, Dylan Marriott, Julia Shaw
Company Size 1-100 Employees

Spot Case Management FAQ

A Spot Case Management pricing starts at $249, as listed on techjockey.com.
A Yes, Spot offers mobile apps for iOS and Android.
A Spot is compatible with iOS, Android, Windows, and macOS.
A No, Spot Case Management does not offer a free trial.
A Spot Case Management provides anonymous incident reporting and case management via AI-driven chatbot or forms.
A HR teams, employees, and organizations addressing workplace issues like harassment use Spot Case Management.
A Yes, a free demo can be requested from the Spot website.
A No, Spot is not available for free.

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