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TeamDynamix

Brand: TeamDynamix

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Features

  • check_icon Incident Management
  • check_icon Change Management
  • check_icon Problem Management
  • check_icon Knowledge Management
  • check_icon Workflow Automation
  • See all img

TeamDynamix Pricing & Plans

TeamDynamix price is available on request

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TeamDynamix Features

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Incident Management

Manage and resolve IT issues quickly with automated workflows and built-in ticketing tools.

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Change Management

Streamline change approvals and execution with configurable workflows and notifications.

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Problem Management

Identify recurring issues and root causes to reduce incident volume over time.

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Knowledge Management

Create and share articles to empower users and reduce dependency on service desk agents.

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Workflow Automation

Automate repetitive tasks and approvals to improve service delivery and consistency.

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Self Service Portal

Provide a branded portal for users to log requests, check status, and access resources.

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Asset Management

Track hardware, software, and configuration items with integrated asset lifecycle control.

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SLA Management

Set service targets and monitor SLA compliance with automated tracking and reporting.

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Ticket Routing Automation

Auto-assign tickets based on criteria like category, urgency, or resource availability.

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Time Tracking

Log time spent on incidents and requests to improve reporting and resource forecasting.

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Reporting and Dashboards

Access real-time insights with built-in dashboards and customizable reporting tools.

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Third Party Integration

Easily connect with other tools like Teams, Slack, or monitoring systems via low-code flows.

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Custom Forms

Design service forms with dynamic fields and logic tailored to your organizational needs.

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Team Collaboration

Collaborate with internal or external stakeholders directly on tickets for faster resolution.

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Task Management

Break work into manageable tasks with dependencies, deadlines, and ownership tracking.

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Audit Logs

Track and review detailed audit logs for user actions and system events across ITSM.

TeamDynamix Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Medium Business, Enterprises, SMBs, MSMBs
  • Email, Communities
  • API Integration
  • Webinars, Videos
  • English
  • AI Integrated

TeamDynamix Reviews and Ratings

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TeamDynamix Company Details

Brand Name TeamDynamix
Information We put the power of a synchronized enterprise in your hands. Because when everything and everyone works together seamlessly, you can aim higher and get there faster.
Founded Year 2001
Director/Founders Adam Torres, Andrew Graf
Company Size 101-500 Employees