H&R Block Reviews & Ratings

4.6/5

“The accuracy and audit guarantee gave me confidence”

I’m cautious about tax mistakes, so I chose H&R Block because of their audit support and refund-guarantee policies. I felt I got better peace of mind.

Pros : H&R Block offers guarantees such as Maximum Refund Guarantee and Accuracy Guarantee when you use their software.

Cons : Guarantees are more marketing than deeply tested.

Switched from : 1099 Pro Enterprise

Reason to switch : I switched because the previous tool didn’t promise audit help or refund protection; H&R Block did.

4.5/5

“Good for both simple and reasonably complex tax situations”

My tax needs grew this year, and I chose H&R Block because I wanted one tool that could handle what I had now and what I might face next year. That continuity was a key reason.

Pros : The software scales from simple W-2 returns up to investments, self-employment, property rentals. Reviewers highlight its flexibility.

Cons : The cost rises as your tax situation grows, so you’ll want to check tier pricing.

Switched from : TaxWise®

Reason to switch : I switched because the simpler software I used previously didn’t scale as my situation changed; H&R Block gave me head-room.

4.5/5

“Good value overall – though not the cheapest”

I reviewed several tax software options and chose H&R Block because I felt it gave the best balance of features, support and reliability (even though it cost more than the cheapest option).

Pros : H&R Block offers strong features, good support and robust free tier – it may cost a bit more but you get more for it.

Cons : If you have a very simple return, the price may feel high compared to ultra-basic alternatives.

Switched from : TaxAct

Reason to switch : I switched because the cheaper software lacked support and features I anticipated needing; H&R Block felt like a “safe middle ground”.

4.5/5

“Importing last year’s return saved me a lot of time”

I moved to H&R Block because my previous tax tool didn’t let me import last year’s .tax file easily. With H&R Block it was much smoother; it pulled in key info and reduced my data entry by half.

Pros : According to H&R Block’s site the software lets you import your prior year’s return and data from other providers.

Cons : Some users still found a few pieces needed manual entry.

Switched from : Stripe Tax Software

Reason to switch : My prior tool forced me to re-enter everything; H&R Block’s import feature made the difference.

4.5/5

“Great combination of online and in-person help”

I like having the flexibility: I filed online, but when an issue came up I could book a branch visit. That hybrid model made me comfortable switching to H&R Block.

Pros : H&R Block offers both online DIY software and the option to visit a branch or work with a tax pro if needed.

Cons : Branch visits may cost more than pure DIY.

Switched from : 1099 Pro Enterprise

Reason to switch : My previous provider had zero in-person support; H&R Block’s branch network gave me that extra safety net.

4.5/5

“Interface is clean and understandable even for non-experts”

I’m not tax literate, so I appreciated how H&R Block walked me through my return in plain language. I felt less stressed and more confident than with my former tool.

Pros : H&R Block’s interface is intuitive, guided and beginner-friendly.

Cons : Some advanced users feel the navigation between sections could be improved.

Switched from : Turbotax

Reason to switch : I switched because the old software felt too complex; H&R Block offered a friendlier experience.

4.3/5

“So easy to use, I finally filed without stress”

I switched to H&R Block’s software this tax season because I wanted a smoother, guided experience. The step-by-step questions helped me feel confident, and the support team was responsive when I had a question.

Pros : It’s so easy to use, affordable, customer service is amazing, and it takes you through everything step by step.

Cons : Sometimes the software doesn’t consider some deductions. I had to go research and enter them manually.

Switched from : Taxslayer Pro

Reason to switch : My previous tax tool was cheaper but felt confusing and unsupported. H&R Block gave me better guidance even if it cost a little more.

4.3/5

“Free version covers more than many competitors”

My return was simple this year, so I used H&R Block’s Free edition. It covered everything I needed and I didn’t pay anything. That was a refreshing experience.

Pros : The free version allows filing with W-2 income, plus some Schedules 1, 2, 3 and supports both federal and state in many cases.

Cons : For more complex tax situations, you’ll need to upgrade to paid tiers.

Switched from : IRS Free File

Reason to switch : I switched because my old free tool had a lot of hidden limitations; H&R Block’s free version felt more capable.

4.3/5

“Live tax pro chat included, big help for me”

Because I had rental property income for the first time, I felt uncertain. With H&R Block I could chat with a tax-pro while filing; that gave me peace of mind and I felt safer doing it myself.

Pros : All paid DIY packages include access to a tax professional via chat or video, a big advantage.

Cons : That access may cost extra in certain tiers.

Switched from : Turbotax

Reason to switch : I switched because my old software offered zero human support and I wanted some backup if I messed something up.

4.2/5

“Strong for investors and property owners alike”

This year I had stocks, some crypto and rental income. I switched to H&R Block because I needed a tool that could handle that complexity and still guide me through it. The extra cost felt worth it.

Pros : The Premium and Self-Employed tiers support investment income, rental property (Schedule E), K-1s, etc.

Cons : The price jumps when you need those higher-tier features.

Switched from : Drake Software

Reason to switch : My old software didn’t support rental schedules and K-1s; H&R Block did.