Slack Reviews
Slack
by : SLACK
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User Reviews
Slack
By : SLACK
All Ratings
Pros & Cons
Video Reviews
User Reviews
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Check out Slack reviews by verified users. Discover what businesses are saying about Slack on Techjockey.
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Overall Score
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Pros
“Slack is very efficient communication platform that make team collaboration smooth. The channel based messaging system helps separate discussions by topic.”
Roksana -
Apr 14, 2026
“Slack makes our remote work seamless. We, being a web development company with team members spread across different countries, find it indispensable.”
Prasant Kumar -
Mar 17, 2024
“Slack is an all-in-one communication platform where you can have conversations, share files, update your team members and more.”
Farooq Sheikh -
Mar 12, 2021
Cons
“One limitation of Slack is that free version has very limited restricted message history. The UI interface may take some time for many active channels.”
Roksana -
Apr 14, 2026
“After two years of use, I haven't encountered any issues or dislikes with Slack. It's been smooth sailing all the way.”
Tanmay Malviya -
Mar 17, 2024
“One minor drawback is that sometimes notifications in the activity tab stick around, even after I've checked everything. Annoying, but not a dealbreaker.”
SHUBHAM SINGH -
Mar 16, 2024
“Slack Salesforce's Chat Tool Review”
4.8
Review by: More Productive
Ashwin jain
Verified reviewer:
Associate, IT
2-100 Employees
Software user since: 6-12 months
Reviewed on: Jul 25, 2020
5/5
“Best Collaboration software for teams”
Pros : With the search feature in slack, I can quickly find the information I need. With the channel feature, I can organize my conversations based on the topic. The best part is the integrations. I can do everything I need to do right in Slack.
Cons : There is very limited scope for content formatting available while messaging on slack
Switched from : zoom
Reason to switch : I had been searching for a new way to communicate with my team. Slack made it so easy with all of the features.
Features
5/5
Value for Money
5/5
Customer Support
5/5
Ease of Use
5/5
Likely to Recommend
jitendra singh
Verified reviewer:
Associate, IT
101-500 Employees
Software user since: 6-12 months
Reviewed on: May 15, 2020
5/5
“It's a great way to stay on top of business communications”
Pros : I was really impressed with how easy it was to use Slack and how useful it is for staying in touch with my team. The app includes a shared inbox, chat room, direct messaging and video conference.
Cons : If not a paid customer your archived chats won't be visible after a certain period of time.
Switched from : Hangouts
Reason to switch : It's a great way to stay on top of business communications and keep the team in the loop.
Features
5/5
Value for Money
5/5
Customer Support
5/5
Ease of Use
5/5
Likely to Recommend
Nandkishor Sharma
Verified reviewer:
Administrator, IT
101-500 Employees
Software user since: 6-12 months
Reviewed on: Feb 11, 2021
4.8/5
“Slack is a real-time communication platform that helps companies to focus on the more important things”
Pros : Slack is an amazing tool. It's a real-time communication platform that helps companies to focus on the more important things instead of getting distracted by email. Slack has been the main tool for organising the members of my community and it has helped us bring our community together, create an open environment where sharing is encouraged.
Cons : It is a great collaboration tool but it does not offer any project management features.
Switched from : Microsoft Teams
Reason to switch : It reduces the number of emails we receive. It's definitely worth a try in my opinion.
Features
4.5/5
Value for Money
5/5
Customer Support
5/5
Ease of Use
5/5
Likely to Recommend
Suresh Ukkalkar
Verified reviewer:
Associate, Healthcare
2-100 Employees
Software user since: 6-12 months
Reviewed on: Dec 4, 2020
4.8/5
“Slack is an amazing new way for teams to communicate”
Pros : Slack is an amazing way for teams to communicate in a more convenient manner than we are used to. It is a tool that we can use to send messages and files to one another, organize and group these conversations by topics.
Cons : It's frustrating as we need to keep typing complete user names even while replying to their message.
Reason to switch : We can create private groups for only those we want to communicate with.
Features
5/5
Value for Money
5/5
Customer Support
5/5
Ease of Use
4.5/5
Likely to Recommend
Roksana
Verified reviewer:
Software Engineer, IT
101-500 Employees
Reviewed on: Apr 14, 2026
4.5/5
“Efficient team communication platform with strong integration features”
My experience with Slack is good for daily team communication, quick updates and organized project collaboration.
Pros : Slack is very efficient communication platform that make team collaboration smooth. The channel based messaging system helps separate discussions by topic.
Cons : One limitation of Slack is that free version has very limited restricted message history. The UI interface may take some time for many active channels.
Features
4/5
Value for Money
5/5
Customer Support
4/5
Ease of Use
5/5
Likely to Recommend
Vishal Dubey
Verified reviewer:
Auditor, SAAS
2-100 Employees
Software user since: 6-12 months
Reviewed on: Mar 15, 2024
4.3/5
“Streamlining Work Communication with Slack”
Pros : Slack's standout feature is Huddles, making quick calls a breeze. As a daily communication tool, Huddles keep our team connected effortlessly. Adding new members to chats with control over their chat history access is a game-changer. Customizable notification settings and status updates help maintain a healthy work-life balance. The seamless file-sharing feature and the ability to edit file names in chat make collaboration efficient. Integration across devices and customizable notifications enhance user convenience.
Cons : Slack faces a challenge with slow updates when devices are in sleep mode. Mobile notifications are quicker than the desktop version, which takes around a minute to load messages. This delay can be inconvenient for users.
Switched from : ClaerityAI
Reason to switch : Working remotely in Strategy involves juggling tasks with different teams. Slack facilitates open communication, simplifying file sharing and task tracking. Creating multiple channels and sharing conversation history keeps smaller teams like mine synced and on the same page. It's a valuable tool for streamlining work in the challenging environment of remote work.
Features
4/5
Value for Money
4.5/5
Customer Support
4.5/5
Ease of Use
4.5/5
Likely to Recommend
Farooq Sheikh
Verified reviewer:
Executive, E-commerce
101-500 Employees
Software user since: 1-2 years
Reviewed on: Mar 12, 2021
4.3/5
“Slack is an all-in-one communication platform”
Pros : Slack is an all-in-one communication platform where you can have conversations, share files, update your team members and more.
Cons : You need to pay per user to enable the full team collaboration as not all users utilize all features.
Features
5/5
Value for Money
4.5/5
Customer Support
4/5
Ease of Use
4/5
Likely to Recommend
SHUBHAM SINGH
Verified reviewer:
Manager, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Mar 16, 2024
4.2/5
“Loving the Look and Feel of Slack!”
Pros : The vibe of Slack is just right for me. They nailed the UI, and personalizing it is a joy. The recent makeover made everything look sleeker and tidier. The huddle feature is my go-to for quick and easy phone or video calls. Being able to use Slack on my phone, work laptop, or any other gadget is a game-changer for remote work.
Cons : One minor drawback is that sometimes notifications in the activity tab stick around, even after I've checked everything. Annoying, but not a dealbreaker.
Switched from : Swit
Features
4.5/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4/5
Likely to Recommend
Tanmay Malviya
Verified reviewer:
Graphic Designer
2-100 Employees
Software user since: 6-12 months
Reviewed on: Mar 17, 2024
4.2/5
“Streamlining Work Communication with Slack”
Pros : One of the best features is its customization. You can create and modify channels, control access, and even lock or make them public. Archive old channels to keep memories without clutter. Integrating apps or Bots like Coda and ChatGPT enhances functionality. We use ChatGPT for customer service, and it abides by company rules.
Cons : After two years of use, I haven't encountered any issues or dislikes with Slack. It's been smooth sailing all the way.
Reason to switch : Slack eliminates the hassle of reaching higher-ups by providing a direct channel for communication. It's a game-changer for documentation, ensuring every step is recorded, solving the age-old problem of relying on word of mouth.
Features
4/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4.5/5
Likely to Recommend
Prasant Kumar
Verified reviewer:
Web Designer, IT
2-100 Employees
Software user since: 6-12 months
Reviewed on: Mar 17, 2024
4/5
“My Journey with Slack as a Web Developer”
The ability to share screens, activate cameras, and microphones ensures effective communication, tackling our collaboration needs effortlessly.
Pros : Slack makes our remote work seamless. We, being a web development company with team members spread across different countries, find it indispensable.
Cons : While I appreciate Slack, there are a few things I wish were different. Sometimes, I miss the familiar shortcuts from other communication apps, like swiping to reply. However, from a technical standpoint, it pretty much meets our needs at the company, so there's not much to complain about.
Switched from : Zendesk
Reason to switch : For us, communication is key. Being a web development company with team members scattered globally, Slack bridges the distance. It allows us to communicate seamlessly, share screens, and hold virtual meetings, making it an invaluable tool in our day-to-day operations.
Features
4/5
Value for Money
4/5
Customer Support
4/5
Ease of Use
4/5
Likely to Recommend
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