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Hesk VS ITCOMS

Let’s have a side-by-side comparison of Hesk vs ITCOMS to find out which one is better. This software comparison between Hesk and ITCOMS is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Hesk or ITCOMS fits your business.

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Pricing

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Price Plans

$ 49.99

Hesk Website License

$ 199.99

Hesk Advanced License

View Details img

Price on Request

Get customise plan according to your business requirement

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  • Free Trial
  • Lifetime Plan
  • img Free Trial
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  • img Free Trial
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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Help Desk Management
  • checked Asset Management
  • checked AI Insights
  • checked Tickets Routing
  • checked Workflow Automation
  • checked AI Chatbot
  • checked Web-Based
  • checked Custom Workflows
  • checked Access Controls
  • checked Comprehensive Customer History
  • checked SLA & Reminder Notification
  • checked Collaboration
  • checked Integration
  • checked MIS Reports
  • checked Dashboards

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Front

Front


Zendesk

Zendesk


HelpSpot

HelpSpot


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Similar Comparison

Hesk vs ITCOMS Comparison FAQs

Software questions,
answered

While Hesk offers customized features, ITCOMS has diverse modules. Select between Hesk or ITCOMS as per your business needs.

Both these products offer similar features but with a different approach. While Hesk emphasizes on user experiences, ITCOMS focuses on functionalities.

It all depends on the functionalities that you prefer. While Hesk offers add-ons along with essential features, ITCOMS emphasizes on customization.

No, the difference between Hesk and ITCOMS lies in terms of features and functionalities. While Hesk can be customized as per the user’s needs, ITCOMS addresses the diverse audience.

It depends upon your business requirement. Both Hesk and ITCOMS provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Hesk is customizable, Hesk offers comprehensive modules.

A Quick Comparison Between Hesk vs ITCOMS

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Hesk vs ITCOMS In terms of Features
  • Comparison Between Hesk and ITCOMS In terms of Deployment Type
  • Hesk or ITCOMS: Which Is Ideal for Your Industry
  • Which Is Better? - Hesk or ITCOMS

Comparison of Hesk vs ITCOMS In terms of Features

Hesk includes features like Help Desk Management, Asset Management, AI Insights and Tickets. ITCOMS is known for functionalities like Web-based reporting, Custom Workflows, Access Controls and Comprehensive & exhaustive Reports. When you compare Hesk vs ITCOMS, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Hesk and ITCOMS In terms of Deployment Type

While Hesk supports Web Based and On Premises deployment; ITCOMS is suitable for Web Based and On Premises deployment. While selecting between Hesk and ITCOMS, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Hesk or ITCOMS: Which Is Ideal for Your Industry

Hesk is ideal for industries like All Industries. For All Industries, ITCOMS is a better choice. If you are confused between Hesk or ITCOMS, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Hesk or ITCOMS

Hesk and ITCOMS can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Hesk and ITCOMS during demo to decide which one is best for your business.

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