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Kapture CX VS Sales Mantra

Let’s have a side-by-side comparison of Kapture CX vs Sales Mantra to find out which one is better. This software comparison between Kapture CX and Sales Mantra is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or Sales Mantra fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 16 Ratings & 16 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 10 Ratings & 10 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

Get Now

  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Ratings

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Overall ratings

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

4.3

10 Ratings & 10 Reviews

88% Likelihood to Recommend

Pros & Cons

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Pros

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

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It boosts my efficiency. I feel like I can get more done in lesser time. - Uttap Banua Dec 18, 2024

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The setup is quick. I had it up and running in no time and I did not need any ma...Read more - joe Urcuhuaranga soto Nov 27, 2024

Cons

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

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The trial version does not let you try most of the features and it feels limited...Read more - Uttap Banua Dec 18, 2024

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I noticed that every now and then I run into minor bugs. - joe Urcuhuaranga soto Nov 27, 2024

Reviews

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Verified customer reviews

User friendly!

Srijit Saha Sep 05, 2024

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Increased Efficiency but Trial Version is Limited

Uttap Banua Dec 18, 2024

Quick Setup but Minor Bugs

joe Urcuhuaranga soto Nov 27, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat
  • checked CRM
  • checked Predictive Analytics
  • checked Contract Management
  • checked Lead Lifecycle Management
  • checked Sales Projections
  • checked Sales Funnel Management
  • checked Email Campaigns
  • checked Real-Time alerts
  • checked Sales Order Management
  • checked Statistics That Count
  • checked Service Management
  • checked Project Management
  • checked Inquiry Management
  • checked Complaint Management
  • checked Real Time Information
  • checked Alerts & Reminders
  • checked Improve Customer Satisfaction
  • checked Increase Productivity
  • checked Market Trend Analysis

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Oracle Customer Experience

Oracle Customer Experience


Sprinklr Service

Sprinklr Service


SAP CX

SAP CX


Zoho CRM Plus

Zoho CRM Plus


See all Kapture CX alternatives img
HubSpot CRM

HubSpot CRM


Salesforce CRM

Salesforce CRM


Zoho CRM

Zoho CRM


HighLevel

HighLevel


See all Sales Mantra alternatives img

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Similar Comparison

Kapture CX vs Sales Mantra Comparison FAQs

Software questions,
answered

While Kapture CX offers customized features, Sales Mantra has diverse modules. Select between Kapture CX or Sales Mantra as per your business needs.

Both these products offer similar features but with a different approach. While Kapture CX emphasizes on user experiences, Sales Mantra focuses on functionalities.

It all depends on the functionalities that you prefer. While Kapture CX offers add-ons along with essential features, Sales Mantra emphasizes on customization.

No, the difference between Kapture CX and Sales Mantra lies in terms of features and functionalities. While Kapture CX can be customized as per the user’s needs, Sales Mantra addresses the diverse audience.

It depends upon your business requirement. Both Kapture CX and Sales Mantra provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Kapture CX is customizable, Kapture CX offers comprehensive modules.

A Quick Comparison Between Kapture CX vs Sales Mantra

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Kapture CX vs Sales Mantra In terms of Features
  • Comparison Between Kapture CX and Sales Mantra In terms of Deployment Type
  • Kapture CX or Sales Mantra: Which Is Ideal for Your Industry
  • Which Is Better? - Kapture CX or Sales Mantra

Comparison of Kapture CX vs Sales Mantra In terms of Features

Kapture CX includes features like Call Logging, Customer Support, Collaboration and 360° Customer View. Sales Mantra is known for functionalities like CRM, Predictive Analytics, Contract Management and Lead Lifecycle Management. When you compare Kapture CX vs Sales Mantra, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Kapture CX and Sales Mantra In terms of Deployment Type

While Kapture CX supports Web Based deployment; Sales Mantra is suitable for Web Based deployment. While selecting between Kapture CX and Sales Mantra, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Kapture CX or Sales Mantra: Which Is Ideal for Your Industry

Kapture CX is ideal for industries like All Industries. For All Industries, Sales Mantra is a better choice. If you are confused between Kapture CX or Sales Mantra, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Kapture CX or Sales Mantra

Kapture CX and Sales Mantra can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kapture CX and Sales Mantra during demo to decide which one is best for your business.

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