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  4. Medallia VS Zoho CRM Plus

Medallia VS Zoho CRM Plus

Let’s have a side-by-side comparison of Medallia vs Zoho CRM Plus to find out which one is better. This software comparison between Medallia and Zoho CRM Plus is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Medallia or Zoho CRM Plus fits your business.

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Medallia
Medallia

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Zoho CRM Plus
Zoho CRM Plus

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Medallia
Medallia

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Zoho CRM Plus
Zoho CRM Plus

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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 69.00

Monthly Plan

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  • Free Trial
  • Lifetime Plan
  • img Free Trial
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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgManufacturing
  • imgHospitality
  • imgHealthcare
  • imgRetail
  • imgAutomobiles
  • imgTours and Travels
  • imgInsurance
  • imgRestaurant
  • imgFinancial Institutions
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Experience Cloud
  • checked AI-Powered Analytics
  • checked Digital Experience Scoring
  • checked Speech & Text Analytics
  • checked Feedback Collection
  • checked Dashboards
  • checked Quality Management
  • checked Sentiment Analysis
  • checked Security & Compliance
  • checked Lead Management
  • checked Team Collaboration
  • checked Survey Management
  • checked Project Management
  • checked Blueprint Process Management
  • checked Visitor Tracking
  • checked Analytics & Reporting
  • checked Social Media Management
  • checked Campaign Management
  • checked Knowledge Base
  • checked Customer Support Tickets
  • checked Sales Forecasting
  • checked Omnichannel Communication
  • checked Workflow Automation
  • checked Deal Management
  • checked Contact Management
  • checked Role-Based Access Control (RBAC)

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Medallia vs Zoho CRM Plus Comparison FAQs

Software questions,
answered

While Medallia offers customized features, Zoho CRM Plus has diverse modules. Select between Medallia or Zoho CRM Plus as per your business needs.

Both these products offer similar features but with a different approach. While Medallia emphasizes on user experiences, Zoho CRM Plus focuses on functionalities.

It all depends on the functionalities that you prefer. While Medallia offers add-ons along with essential features, Zoho CRM Plus emphasizes on customization.

No, the difference between Medallia and Zoho CRM Plus lies in terms of features and functionalities. While Medallia can be customized as per the user’s needs, Zoho CRM Plus addresses the diverse audience.

It depends upon your business requirement. Both Medallia and Zoho CRM Plus provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Medallia is customizable, Medallia offers comprehensive modules.

A Quick Comparison Between Medallia vs Zoho CRM Plus

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Medallia vs Zoho CRM Plus In terms of Features
  • Comparison Between Medallia and Zoho CRM Plus In terms of Deployment Type
  • Medallia or Zoho CRM Plus: Which Is Ideal for Your Industry
  • Which Is Better? - Medallia or Zoho CRM Plus

Comparison of Medallia vs Zoho CRM Plus In terms of Features

Medallia includes features like Experience Cloud integration, AI-Powered Analytics and Detection, Digital Email Signing and Speech Recognition. Zoho CRM Plus is known for functionalities like Lead Management, Team Collaboration, Survey Management and Project Management. When you compare Medallia vs Zoho CRM Plus, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Medallia and Zoho CRM Plus In terms of Deployment Type

While Medallia supports Web Based deployment; Zoho CRM Plus is suitable for Web Based deployment. While selecting between Medallia and Zoho CRM Plus, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Medallia or Zoho CRM Plus: Which Is Ideal for Your Industry

Medallia is ideal for industries like Manufacturing, Hospitality and Healthcare. For All Industries, Zoho CRM Plus is a better choice. If you are confused between Medallia or Zoho CRM Plus, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Medallia or Zoho CRM Plus

Medallia and Zoho CRM Plus can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Medallia and Zoho CRM Plus during demo to decide which one is best for your business.

Author: Techjockey Team

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