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Osticket VS Happyfox Helpdesk

Let’s have a side-by-side comparison of Osticket vs Happyfox Helpdesk to find out which one is better. This software comparison between Osticket and Happyfox Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Osticket or Happyfox Helpdesk fits your business.

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Pricing

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Price Plans

$ 12.00

Cloud-hosted

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$ 29.00

Basic (Agent Based )

$ 69.00

Team (Agent Based)

$ 119.00

Pro (Agent Based)

View Details img

  • Free Trial
  • Lifetime Plan
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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Custom Fields
  • checked Advance Search
  • checked Customer Portal
  • checked Service Level Agreement
  • checked Thread Action
  • checked Auto - Responders
  • checked Ticket Management
  • checked Custom Columns & Queues
  • checked Ticket Filters
  • checked Task Management
  • checked Ticketing System
  • checked Administration
  • checked Customization
  • checked Omnichannel
  • checked Notification
  • checked Knowledge Base
  • checked Automation
  • checked Reports
  • checked Task Management
  • checked Canned Actions
  • checked Security

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Froged

Froged


LiveAgent

LiveAgent


Ada

Ada


Front

Front


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Freshdesk

Freshdesk


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Front


Zendesk

Zendesk


HelpSpot

HelpSpot


See all Happyfox Helpdesk alternatives img

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Similar Comparison

Osticket vs Happyfox Helpdesk Comparison FAQs

Software questions,
answered

While Osticket offers customized features, Happyfox Helpdesk has diverse modules. Select between Osticket or Happyfox Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While Osticket emphasizes on user experiences, Happyfox Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Osticket offers add-ons along with essential features, Happyfox Helpdesk emphasizes on customization.

No, the difference between Osticket and Happyfox Helpdesk lies in terms of features and functionalities. While Osticket can be customized as per the user’s needs, Happyfox Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both Osticket and Happyfox Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Osticket is customizable, Osticket offers comprehensive modules.

A Quick Comparison Between Osticket vs Happyfox Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Osticket vs Happyfox Helpdesk In terms of Features
  • Comparison Between Osticket and Happyfox Helpdesk In terms of Deployment Type
  • Osticket or Happyfox Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Osticket or Happyfox Helpdesk

Comparison of Osticket vs Happyfox Helpdesk In terms of Features

Osticket includes features like Custom Fields, Advance Search, Custom Popup Window and Service Level Agreement. Happyfox Helpdesk is known for functionalities like Ticketing System, Administration, Customization and Omnichannel. When you compare Osticket vs Happyfox Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Osticket and Happyfox Helpdesk In terms of Deployment Type

While Osticket supports Web Based deployment; Happyfox Helpdesk is suitable for Web Based deployment. While selecting between Osticket and Happyfox Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Osticket or Happyfox Helpdesk: Which Is Ideal for Your Industry

Osticket is ideal for industries like All Industries. For All Industries, Happyfox Helpdesk is a better choice. If you are confused between Osticket or Happyfox Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Osticket or Happyfox Helpdesk

Osticket and Happyfox Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Osticket and Happyfox Helpdesk during demo to decide which one is best for your business.

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