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Happyfox Helpdesk

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Happyfox Helpdesk Pricing & Plans

Basic (Agent Based )

Starting at $ 29.00

Team (Agent Based)

Starting at $ 69.00

Pro (Agent Based)

Starting at $ 119.00

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Ticketing System Streamline customer support with a centralized ticket system to track, prioritize, and resolve issues across all channels.
Canned Actions Respond faster with prebuilt replies and reusable workflows that automate routine steps and speed up ticket resolution.
Task Management Break tickets into subtasks, assign them to agents, and track progress to ensure every support task is completed on time.
Reports Generate detailed analytics and performance metrics to track team productivity, ticket trends, and customer satisfaction.
Automation Automate repetitive tasks with smart rules and triggers to reduce manual effort and boost overall support efficiency.
Knowledge Base Create and manage articles and FAQs in a self-service portal to help users find answers without contacting support.
Notification Stay informed with real-time email or in-app alerts about ticket updates, agent assignments, and SLA breaches.
Omnichannel Handle support across email, chat, phone, social media, and more—all in one place for a unified customer experience.
Customization Tailor ticket fields, statuses, forms, and workflows to match your team's unique support process and branding.
Administration Control agent roles, permissions, settings, and system configurations to manage your help desk securely and effectively.
Security Protect customer data with role-based access, audit logs, SSL, and compliance with modern security best practices.

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Brand Name	HAPPYFOX
Information	HappyFox is a developer of customer support and ticket management software.
Founded Year	2011
Director/Founders	Shalin Jain
Company Size	1-100 Employees