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Happyfox Helpdesk

Brand : HAPPYFOX

Starting at $ 29.00

Happyfox Helpdesk Pricing & Plans

Basic (Agent Based )
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
    • Agent
    • Monthly
Starting at $ 29.00
Team (Agent Based)
  • Everything in Basic
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
    • Agent
    • Monthly
Starting at $ 69.00
Pro (Agent Based)
  • Everything in Team
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • IP-Based Restriction
    • Agent
    • Monthly
Starting at $ 119.00

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Happyfox Helpdesk Features

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Ticketing System

Streamline customer support with a centralized ticket system to track, prioritize, and resolve issues across all channels.

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Canned Actions

Respond faster with prebuilt replies and reusable workflows that automate routine steps and speed up ticket resolution.

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Task Management

Break tickets into subtasks, assign them to agents, and track progress to ensure every support task is completed on time.

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Reports

Generate detailed analytics and performance metrics to track team productivity, ticket trends, and customer satisfaction.

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Automation

Automate repetitive tasks with smart rules and triggers to reduce manual effort and boost overall support efficiency.

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Knowledge Base

Create and manage articles and FAQs in a self-service portal to help users find answers without contacting support.

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Notification

Stay informed with real-time email or in-app alerts about ticket updates, agent assignments, and SLA breaches.

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Omnichannel

Handle support across email, chat, phone, social media, and more—all in one place for a unified customer experience.

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Customization

Tailor ticket fields, statuses, forms, and workflows to match your team's unique support process and branding.

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Administration

Control agent roles, permissions, settings, and system configurations to manage your help desk securely and effectively.

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Security

Protect customer data with role-based access, audit logs, SSL, and compliance with modern security best practices.

Happyfox Helpdesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMBs
  • Email, Communities
  • Documentation, Videos
  • English

Happyfox Helpdesk Reviews and Ratings

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HAPPYFOX Company Details

Brand Name HAPPYFOX
Information HappyFox is a developer of customer support and ticket management software.
Founded Year 2011
Director/Founders Shalin Jain
Company Size 1-100 Employees

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