linkedin

Get Free Advice

Get Quote

Happyfox Helpdesk logo
Gallery Managing Customer Reported Incidents Using PagerDuty and HappyFox Help Desk - HappyFox Helpdesk Demo
happyfox helpdesk omnichannel happyfox helpdesk self service happyfox helpdesk ticketing
play Managing Customer Reported Incidents Using PagerDuty and HappyFox Help Desk - HappyFox Helpdesk Demo
happyfox helpdesk omnichannel
happyfox helpdesk self service
happyfox helpdesk ticketing

Happyfox Helpdesk

Brand : HAPPYFOX

Starting at

$ 29

Save Extra with 2 Offers

  • offer_icon Save upto 18%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

HappyFox Helpdesk simplifies ticketing, automation, and knowledge management for faster issue resolution. ...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

Happyfox Helpdesk Software Pricing, Features & Reviews

What is Happyfox Helpdesk?

HappyFox Helpdesk is a help desk software that helps businesses manage and respond to customer queries efficiently. It works through a ticketing system, where every customer issue is tracked as a ticket to ensure nothing is missed.

The platform brings together support from various channels like email, chat, phone, and social media into one place, making it easier for support teams to stay organized.

It also offers a self-service portal, allowing customers to find answers on their own through a knowledge base or FAQs. Automation features help reduce manual work by handling repetitive tasks.

Additionally, it provides reports and analytics to measure support performance. With built-in AI tools, it can also assist agents in replying faster and smarter, improving overall customer satisfaction.

Why Choose Happyfox Helpdesk Software?

  • Centralized Ticket Management: Converts all customer queries from multiple channels into tickets in one system.
  • Multi-Channel Support: Handles email, chat, phone, social media, and web forms seamlessly.
  • AI-Powered Automation: Automates ticket assignment, categorization, and responses for efficiency.
  • Customizable Workflows: Allows businesses to create workflows tailored to their processes.
  • Robust SLA Management: Tracks and manages SLAs to ensure timely responses and resolutions.
  • Self-Service Knowledge Base: Provides FAQs and articles for instant customer self-help.
  • Canned Responses: Offers pre-set replies for common queries to save time and maintain consistency.
  • Team Collaboration Tools: Enables internal notes, ticket sharing, and better team coordination.
  • Real-Time Reporting: Delivers analytics and dashboards to measure support performance.
  • Scalable for All Businesses: Flexible for startups, SMBs, and enterprises with growth options.

Benefits of Happyfox Helpdesk Software

  • Customizable Interface: Supports branding and personalization for a tailored experience.
  • Seamless Integrations: Connects with CRM, project management, and tools like Slack and Jira.
  • Role-Based Access Control: Provides secure access with customizable roles and permissions.
  • Incident & Problem Management: Identifies recurring issues and helps apply permanent fixes.
  • Multi-Language Support: Supports multiple languages for global customer bases.
  • Cloud-Based SaaS Model: Reduces infrastructure costs with cloud hosting and auto updates.
  • Enhanced Customer Experience: Ensures faster, personalized, and proactive customer service.
  • Affordable Pricing Options: Offers flexible and budget-friendly pricing plans.
  • Award-Winning Platform: Recognized for reliability, ease of use, and customer satisfaction.

Happyfox Helpdesk Pricing

Happyfox Helpdesk price starts at $29 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Happyfox Helpdesk Pricing & Plans

Basic (Agent Based )
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
    • Agent
    • Monthly
Starting at $ 29
Team (Agent Based)
  • Everything in Basic
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
    • Agent
    • Monthly
Starting at $ 69
Pro (Agent Based)
  • Everything in Team
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • IP-Based Restriction
    • Agent
    • Monthly
Starting at $ 119

Get Happyfox Helpdesk Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Happyfox Helpdesk Features

  • icon_check Ticketing System Converts customer queries from different channels into trackable tickets.
  • icon_check Canned Actions Predefined replies and actions to handle repetitive queries quickly.
  • icon_check Task Management Assigns, tracks, and manages support-related tasks within tickets.
  • icon_check Reports Provides insights and analytics on team performance and ticket resolution.
  • icon_check Automation Automates workflows like ticket assignment, categorization, and reminders.
  • icon_check Knowledge Base A self-service portal with FAQs and articles for instant solutions.
  • icon_check Notification Sends real-time alerts to keep agents and customers updated on ticket status.
  • icon_check Omnichannel Supports communication across email, chat, phone, social media, and web.
  • icon_check Customization Allows branding, workflow, and UI adjustments to suit business needs.
  • icon_check Administration Offers role-based access and centralized control for team management.
  • icon_check Security Ensures data protection with robust security measures and compliance standards.

Happyfox Helpdesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMBs
  • Email, Communities
  • Documentation, Videos
  • English

Happyfox Helpdesk Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

HAPPYFOX Company Details

Brand Name HAPPYFOX
Information HappyFox is a developer of customer support and ticket management software.
Founded Year 2011
Director/Founders Shalin Jain
Company Size 1-100 Employees

Happyfox Helpdesk FAQ

A The starting price of HappyFox Helpdesk at techjockey is $29.
A No, HappyFox Helpdesk does not offer mobile apps for iOS and Android.
A HappyFox Helpdesk is cloud-based and works on Windows only.
A Yes, HappyFox Helpdesk free trial is available.
A HappyFox Helpdesk centralizes support requests, automates workflows, and improves customer service.
A HappyFox Helpdesk is used by startups, SMBs, enterprises, and customer support teams across industries.
A Yes, a free demo can be requested from HappyFox.
A No, HappyFox Helpdesk is a paid solution with flexible pricing plans.

Happyfox Helpdesk Alternatives

See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers