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ServiceNow VS Vivantio VS Ivanti Neurons for ITSM

Let’s have a side-by-side comparison of ServiceNow vs Vivantio vs Ivanti Neurons for ITSM to find out which one is better. This software comparison between ServiceNow and Vivantio and Ivanti Neurons for ITSM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ServiceNow or Vivantio or Ivanti Neurons for ITSM fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 15 Ratings & 15 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 3 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 4 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux

Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

Get Now

Price on Request

Get customise plan according to your business requirement

Get Now

Price on Request

Get customise plan according to your business requirement

Get Now

  • Free Trial
  • Lifetime Plan
  • img Free Trial
  • img
  • img Free Trial
  • img
  • img Free Trial
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Ratings

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Overall ratings

4.4

15 Ratings & 15 Reviews

91% Likelihood to Recommend

4.0

3 Ratings & 0 Reviews

80% Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

95% Likelihood to Recommend

Pros & Cons

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Pros

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ServiceNow integrates effortlessly with a variety of enterprise tools and has a ...Read more - Kundan Yadav Mar 30, 2025

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ServiceNow shines when it comes to managing complex IT environments. Its integra...Read more - Divyesh Mar 24, 2025

Not Available

Currently no pros are available. Please check back later

Not Available

Currently no pros are available. Please check back later

Cons

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The implementation process can be slow and costly, especially for smaller organi...Read more - Kundan Yadav Mar 30, 2025

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The learning curve is steep, and the platform is tailored more for larger organi...Read more - Divyesh Mar 24, 2025

Not Available

Currently no cons are available. Please check back later

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Seamless Integration with Other Tools

Kundan Yadav Mar 30, 2025

The Right Tool for Complex IT Environments

Divyesh Mar 24, 2025

Rating

Zothanpuia Khawlhring Nov 30, -0001

Rating

Zorrs Fanai Nov 30, -0001

Rating

INDU GOPIDHARAN Jan 10, 2025

Rating

lisa pattinson Dec 18, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Reporting & analytics
  • checked Incident Management
  • checked Problem Management
  • checked Change Management
  • checked Release Management
  • checked Request Management
  • checked Knowledge Management
  • checked Performance Analytics
  • checked Configuration Management
  • checked Configuration Management
  • checked API Integration
  • checked Task Management
  • checked Omnichannel Ticketing
  • checked Role-Based Access Control (RBAC)
  • checked Service Catalog Management
  • checked Process Automations
  • checked Form Customization
  • checked Feedback Management
  • checked Knowledge Management
  • checked Asset Management
  • checked SLA Management
  • checked Reporting & Analytics
  • checked Workflow Automation
  • checked Self-Service Management
  • checked Change Management
  • checked Workflow Automation
  • checked Self Service
  • checked Incident Management
  • checked Change Management
  • checked Knowledge Management
  • checked IT Asset Management
  • checked Virtual Agent
  • checked CMDB Integration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

BOSSDesk

BOSSDesk


HaloITSM

HaloITSM


IncidentMonitor

IncidentMonitor


TeamDynamix

TeamDynamix


See all ServiceNow alternatives img
BOSSDesk

BOSSDesk


HaloITSM

HaloITSM


IncidentMonitor

IncidentMonitor


TeamDynamix

TeamDynamix


See all Vivantio alternatives img
BOSSDesk

BOSSDesk


HaloITSM

HaloITSM


IncidentMonitor

IncidentMonitor


TeamDynamix

TeamDynamix


See all Ivanti Neurons for ITSM alternatives img

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