Simplify360 VS LiveAgent

Let’s have a side-by-side comparison of Simplify360 vs LiveAgent to find out which one is better. This software comparison between Simplify360 and LiveAgent is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Simplify360 or LiveAgent fits your business.

Comparison

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Simplify360

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LiveAgent

4.6

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 13.00

Small business

$ 30.00

Medium business

$ 49.00

Large business

+ 1 more plans

Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

See all LiveAgent reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Cons

Not Available

Currently no cons are available. Please check back later

N/A - Bhavin gada Oct 19, 2018

N/A - Avinash Kumar Oct 12, 2018

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

See all LiveAgent reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Communication management
Instant Messenger
Feedback Management
Reporting & Analytics
Review Management
Live Chat
Social Media Integration
Dashboards

Universal inbox
Ticket fields (custom fields)
Tags
Mass actions / Bulk actions
Split tickets
Merge tickets
Internal tickets / Agent notes
Hybrid ticket stream
Agent collision detection
SLA / Service Level Agreements
Time rules
Automated ticket distribution
Contact fields / Contacts / Companies

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Kapture CX

Varta

Sprinklr Service

Oracle Customer Experience

See all Simplify360 alternatives

See all LiveAgent alternatives

Simplify360 vs LiveAgent Comparison FAQs

Software questions,
answered

While Simplify360 offers customized features, LiveAgent has diverse modules. Select between Simplify360 or LiveAgent as per your business needs.

Both these products offer similar features but with a different approach. While Simplify360 emphasizes on user experiences, LiveAgent focuses on functionalities.

It all depends on the functionalities that you prefer. While Simplify360 offers add-ons along with essential features, LiveAgent emphasizes on customization.

No, the difference between Simplify360 and LiveAgent lies in terms of features and functionalities. While Simplify360 can be customized as per the user’s needs, LiveAgent addresses the diverse audience.

It depends upon your business requirement. Both Simplify360 and LiveAgent provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Simplify360 is customizable, Simplify360 offers comprehensive modules.

A Quick Comparison Between Simplify360 vs LiveAgent

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Simplify360 vs LiveAgent In terms of Features
Comparison Between Simplify360 and LiveAgent In terms of Deployment Type
Simplify360 or LiveAgent: Which Is Ideal for Your Industry
Which Is Better? - Simplify360 or LiveAgent

Comparison of Simplify360 vs LiveAgent In terms of Features

Simplify360 includes features like Communication management, Instant Messenger, Feedback Management and Reporting & Analytics. LiveAgent is known for functionalities like Universal Apps, Mobile Ticketing, Merge Tags and Bulk Actions. When you compare Simplify360 vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Simplify360 and LiveAgent In terms of Deployment Type

While Simplify360 supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between Simplify360 and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Simplify360 or LiveAgent: Which Is Ideal for Your Industry

Simplify360 is ideal for industries like All Industries. For All Industries, LiveAgent is a better choice. If you are confused between Simplify360 or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Simplify360 or LiveAgent

Simplify360 and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Simplify360 and LiveAgent during demo to decide which one is best for your business.

Author: Techjockey Team

Simplify360 VS LiveAgent

We provide the best software solution for your business needs

Simplify360 vs LiveAgent Comparison FAQs

Is Simplify360 better than LiveAgent?

Are Simplify360 and LiveAgent same?

Which is better Simplify360 or LiveAgent?

Is Simplify360 the same as LiveAgent?

Can Simplify360 replace LiveAgent?

What is the difference between Simplify360 and LiveAgent?

A Quick Comparison Between Simplify360 vs LiveAgent

Comparison of Simplify360 vs LiveAgent In terms of Features

Comparison Between Simplify360 and LiveAgent In terms of Deployment Type

Simplify360 or LiveAgent: Which Is Ideal for Your Industry

Which Is Better? - Simplify360 or LiveAgent

Simplify360 VS LiveAgent

We provide the best software solution for your business needs

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Simplify360 vs LiveAgent Comparison FAQs

Is Simplify360 better than LiveAgent?

Are Simplify360 and LiveAgent same?

Which is better Simplify360 or LiveAgent?

Is Simplify360 the same as LiveAgent?

Can Simplify360 replace LiveAgent?

What is the difference between Simplify360 and LiveAgent?

A Quick Comparison Between Simplify360 vs LiveAgent

Comparison of Simplify360 vs LiveAgent In terms of Features

Comparison Between Simplify360 and LiveAgent In terms of Deployment Type

Simplify360 or LiveAgent: Which Is Ideal for Your Industry

Which Is Better? - Simplify360 or LiveAgent

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