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AskNicely

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AskNicely Pricing & Plans

Learn

Starting at $ 449.00

Grow

Starting at $ 849.00

Transform

Starting at $ 999.00

Surveys Collect Net Promoter Score feedback easily to gauge customer loyalty and satisfaction in real-time.
Multi Channel Support Engage customers across email, SMS, and web for broader feedback collection.
Customer Segmentation Segment customers by demographics, behavior, or score to target feedback and follow-ups.
Performance Tracking Monitor individual and team NPS scores to boost accountability and performance.
Automated Follow-Ups Trigger personalized follow-up messages based on customer responses automatically.
Third Party Integration Connect with CRM, helpdesk, and marketing tools for seamless workflow integration.
Sentiment Analysis Analyze customer comments to identify positive, neutral, or negative sentiment.
Customer Journey Mapping Track feedback at different touchpoints to optimize the entire customer journey.
Benchmarking Compare your NPS scores against industry standards to gauge performance.
Data Export Export feedback data easily for offline analysis or reporting.

Brand Name	Asknicely
Information	AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone.
Founded Year	2014
Director/Founders	Aaron Ward, John Ballinger, RH Shih
Company Size	101-500 Employees