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Surveys
Collect Net Promoter Score feedback easily to gauge customer loyalty and satisfaction in real-time.
Multi Channel Support
Engage customers across email, SMS, and web for broader feedback collection.
Customer Segmentation
Segment customers by demographics, behavior, or score to target feedback and follow-ups.
Performance Tracking
Monitor individual and team NPS scores to boost accountability and performance.
Automated Follow-Ups
Trigger personalized follow-up messages based on customer responses automatically.
Third Party Integration
Connect with CRM, helpdesk, and marketing tools for seamless workflow integration.
Sentiment Analysis
Analyze customer comments to identify positive, neutral, or negative sentiment.
Customer Journey Mapping
Track feedback at different touchpoints to optimize the entire customer journey.
Benchmarking
Compare your NPS scores against industry standards to gauge performance.
Data Export
Export feedback data easily for offline analysis or reporting.
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