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AskNicely

Brand : Asknicely

Starting at

$ 449

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AskNicely helps businesses collect customer feedback, track satisfaction, and improve service through smart automation and real-time insights. ...Read more

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AskNicely Software Pricing, Features & Reviews

What is AskNicely?

AskNicely is a modern customer experience management software that focuses on improving customer experience by helping companies collect, analyze, and act on feedback. This customer support software and customer experience management software help businesses understand what customers think and feel about their services.

The platform makes it easy to gather feedback through multiple channels, including email, SMS, and web links. Businesses can segment customers, track Net Promoter Scores (NPS), and automate follow-ups based on responses.

Why Choose AskNicely?

  • Focus on customer happiness: AskNicely helps businesses build stronger relationships by tracking satisfaction and acting on feedback.
  • Simple to use: The interface is clean and easy to navigate, so even new users can create surveys and view results effortlessly.
  • Real-time feedback collection: It gathers insights instantly, allowing companies to respond quickly to customer needs.
  • Works across multiple channels: Collect feedback via email, web, or SMS to reach every type of customer.
  • Integrates with key tools: Works smoothly with CRM systems, helpdesk software, and communication tools.
  • Automated response management: Set up automatic follow-ups and reminders to keep conversations active.
  • Clear analytics dashboard: View trends, scores, and customer insights through an easy-to-read dashboard.
  • Supports global teams: AskNicely can manage surveys and data for multiple regions and languages.
  • Improves team performance: Helps staff understand how their service impacts customer satisfaction.

Benefits of AskNicely

  • Better customer understanding: Know what your customers really think and improve your services based on their opinions.
  • Faster decision-making: Real-time data helps you take quick action to fix problems and boost satisfaction.
  • Higher retention rates: Responding quickly to feedback helps retain loyal customers.
  • Stronger brand image: Customers appreciate when their opinions lead to visible improvements.
  • Automated feedback collection: Saves time by automatically sending surveys after customer interactions.
  • Detailed reporting: Offers clear insights into performance, NPS scores, and customer loyalty.
  • Easy integration: Works with Salesforce, HubSpot, Slack, and other popular systems.
  • Employee motivation: Tracks which teams or employees deliver the best experiences, encouraging improvement.
  • Improved business outcomes: By using insights from feedback, companies can grow sales and customer trust.

AskNicely Pricing

AskNicely price starts at USD 449 at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

AskNicely Pricing & Plans

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  • Unlimited users
  • From 500 responses; price scales with response vol
  • AI powered surveys
  • Automated workflows
  • Reports and leaderboards
    • Licenses
    • Monthly
Starting at $ 449

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AskNicely Features

  • icon_check Surveys Create and send surveys across multiple channels to collect customer opinions.
  • icon_check Multi Channel Support Collect feedback via email, SMS, and website links.
  • icon_check Customer Segmentation Group customers based on behavior or satisfaction levels for better insights.
  • icon_check Performance Tracking Track NPS, CSAT, and service quality over time.
  • icon_check Automated Follow-Ups Automatically send thank-you messages or requests for more details.
  • icon_check Third Party Integration Connect with CRM, helpdesk, and business management tools.
  • icon_check Sentiment Analysis Identify positive or negative emotions in feedback instantly.
  • icon_check Customer Journey Mapping Visualize customer touchpoints and experiences.
  • icon_check Benchmarking Compare your customer scores with industry standards.
  • icon_check Data Export Export survey results and reports for further analysis or presentation.

AskNicely Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

AskNicely Reviews and Ratings

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Asknicely Company Details

Brand Name Asknicely
Information AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone.
Founded Year 2014
Director/Founders Aaron Ward, John Ballinger, RH Shih
Company Size 101-500 Employees

AskNicely FAQ

A AskNicely price starts at USD 449 at Techjockey.com. The final pricing depends on features, deployment type, and the number of users.
A AskNicely collects customer feedback through surveys sent via email, SMS, or web. It then analyzes responses to show satisfaction trends and improvement areas.
A It is mainly used by customer support teams, marketing departments, and business leaders who want to measure and enhance customer experience.
A Yes, it has a simple interface that allows users to design surveys, automate workflows, and view reports without needing technical skills.
A Yes, AskNicely integrates with tools like Salesforce, HubSpot, and Slack for smoother data sharing.
A It helps companies improve customer satisfaction and loyalty through real-time feedback analysis and actionable insights.
A Yes, you can schedule and automate surveys after customer interactions for consistent feedback collection.
A Yes, it includes dashboards and reports that show NPS scores, performance trends, and customer sentiment.
A Absolutely. It's suitable for both small and enterprise-level organizations that want to manage large-scale feedback programs.
A Yes, it's cloud-based, allowing teams to access feedback and analytics from anywhere in real time.

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