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Feedier

Brand: Feedier

  • 4.3

  • 6 Ratings

Enhancing Customer Experience through Feedback and Data Analysis features.

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Feedier Software Overview

What is Feedier?

Feedier is a customer experience management software designed to help businesses gather customer feedback and use it to improve their products and services. It offers a range of features that allow organizations to collect feedback through multiple channels, including surveys, email, SMS, and social media.

Feedier's intuitive interface makes it easy for both customers and businesses to provide and access feedback. Businesses can use Feedier to analyse feedback effectively, identify areas for improvement, and take actionable steps to enhance customer satisfaction. The software also provides real-time alerts and notifications for critical customer issues, ensuring that businesses can respond quickly to customer concerns.

Why Choose Feedier?

Feedier stands out as a valuable choice for businesses looking to improve their customer experience strategies. Here are some key reasons to choose Feeder:

  • Robust Feedback Collection: Feeder provides multiple channels for collecting customer feedback, including surveys, email, SMS, and social media, ensuring that you can reach your customers wherever they are.
  • Advanced Data Analysis: Feedier's powerful analytics capabilities help you analyse feedback data to identify trends, patterns, and areas for improvement, providing valuable insights for decision-making.
  • Customised Feedback Campaigns: Feeder allows you to create targeted feedback campaigns based on customer segments, ensuring that you collect the most relevant feedback from the right people.
  • Automated Feedback Processing: Feedier automates the feedback processing workflow, saving you time and effort, and allowing you to focus on taking action.
  • Improved Customer Communication: Feedier facilitates effective communication with customers by sending out automated feedback requests and providing a platform for responding to feedback.

Benefits of Feedier

Implementing Feedier can bring numerous benefits to your business, including:

  • Increased Customer Satisfaction: By actively collecting and responding to customer feedback, you can address their concerns and improve their overall satisfaction with your products or services.
  • Enhanced Product and Service Development: Feedier helps you identify areas for improvement in your offerings, enabling you to make data-driven decisions that meet customer needs.
  • Improved Customer Loyalty: By demonstrating that you value customer feedback and are committed to addressing it, you can build stronger relationships with your customers and increase their loyalty.
  • Competitive Advantage: Feedier gives you a competitive edge by providing you with valuable insights into your customers' preferences, allowing you to adapt and innovate faster than your competitors.
  • Cost Savings: Feedier's automated feedback processing and analytics capabilities can reduce manual labor and streamline your customer feedback management process, saving you time and money.

Pricing of Feedier

Feedier pricing is available on request at techjockey.com. The pricing model is based on different parameters, including the amount of bandwidth you need, the number of servers you need, and the features you need. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Feedier Company Details

Founded Year:  2018

Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience.

Director/Founders François Forest and Baptiste Debever
Company Size 1-100 Employees

Feedier Pricing & Plans

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Feedier Features

  • icon_check Feedback Centralization
    Collect feedback from surveys, reviews, emails, chats, and tickets in one unified customer intelligence platform.
  • icon_check Custom Survey Builder
    Design responsive, branded surveys using drag-and-drop elements tailored to various use cases and roles.
  • icon_check Multi Channel Distribution
    Distribute surveys via email, QR code, SMS, website embeds, or chatbots to maximize outreach.
  • icon_check Customer Journey Mapping
    Visualize customer feedback across the entire journey to pinpoint drop-off stages and friction points.
  • icon_check Alerts & Notifications
    Set rules to auto-notify teams when critical feedback is received, ensuring timely action.
  • icon_check Thematic Analysis
    Auto-detect recurring themes and categorize feedback into actionable buckets using AI and NLP.
  • icon_check Sentiment Analysis
    Automatically analyze text-based responses to determine positive, neutral, or negative sentiment.
  • icon_check User Segmentation
    Segment feedback by customer personas, location, product usage, or demographic filters.
  • icon_check Feedback Loop Automation
    Close the loop by triggering follow-ups, rewards, or thank-you notes based on user input.
  • icon_check Multi-Language Support
    Create and manage surveys in multiple languages to reach a global or diverse audience.
  • icon_check GDPR Compliant
    Ensures strict adherence to GDPR, protecting personal data and upholding user rights across the entire feedback lifecycle.
  • icon_check ISO 27001 Certified
    Meets international standards for information security, ensuring robust data protection, confidentiality, and risk control.
  • icon_check SOC 2 Compliant
    Demonstrates rigorous controls around data security, availability, and integrity through third-party SOC 2 certification audits.

Feedier Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Feedier Review

4.3

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4.3
  • Ease of Use 4.3
  • Customer Support 4.2

91% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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    Whats great - I can do tests whenever I have free time, which is convenient. read more

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Articles for Feedier

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How does Feedier software Work?

Feedier centralises feedback collection and analysis tasks. It helps businesses gather customer insights and improve products or services through interactive surveys and data visualisation.

Who are the potential users of Feedier Software?

Feedier is ideal for customer experience managers, product developers, and marketing professionals. It helps them collect and analyse customer feedback to drive improvements and enhance satisfaction.

Which operating system does Feedier Software Support?

Feedier is a cloud-based solution accessible through web browsers on any operating system, including Windows and Mac.

Is there any Feedier Feedback Management App?

Yes, Feedier offers mobile apps for both Android and iOS users. You can collect and analyse feedback on-the-go using these apps.

How much does Feedier Software Platform Cost?

Feedier pricing is available on request at techjockey.com. Custom pricing is available for larger organizations with specific needs.

Does Feedier offer a free trial or available for free?

Yes, Feedier offers a free trial. You can explore the software's features before committing to a paid plan. For further information you can contact techjockey.com.

What are the key features of Feedier?

Feedier offers survey creation tools, real-time analytics, and customizable dashboards. It helps businesses gather and interpret customer feedback effectively.

Can Feedier integrate with other business tools?

Yes, Feedier integrates with various CRM and productivity platforms. Check techjockey.com for specific integration options available.

How does Feedier help improve customer satisfaction?

Feedier enables businesses to collect and analyse customer feedback quickly. This helps companies identify areas for improvement and enhance overall customer satisfaction.

Is Feedier suitable for small businesses?

Yes, Feedier is scalable and can be used by small businesses looking to implement effective customer feedback strategies.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.