Brand: Feedier
Enhancing Customer Experience through Feedback and Data Analysis features....Read more
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Feedback Centralization
Collect feedback from surveys, reviews, emails, chats, and tickets in one unified customer intelligence platform.
Custom Survey Builder
Design responsive, branded surveys using drag-and-drop elements tailored to various use cases and roles.
Multi Channel Distribution
Distribute surveys via email, QR code, SMS, website embeds, or chatbots to maximize outreach.
Customer Journey Mapping
Visualize customer feedback across the entire journey to pinpoint drop-off stages and friction points.
Alerts & Notifications
Set rules to auto-notify teams when critical feedback is received, ensuring timely action.
Thematic Analysis
Auto-detect recurring themes and categorize feedback into actionable buckets using AI and NLP.
Sentiment Analysis
Automatically analyze text-based responses to determine positive, neutral, or negative sentiment.
User Segmentation
Segment feedback by customer personas, location, product usage, or demographic filters.
Feedback Loop Automation
Close the loop by triggering follow-ups, rewards, or thank-you notes based on user input.
Multi-Language Support
Create and manage surveys in multiple languages to reach a global or diverse audience.
GDPR Compliant
Ensures strict adherence to GDPR, protecting personal data and upholding user rights across the entire feedback lifecycle.
ISO 27001 Certified
Meets international standards for information security, ensuring robust data protection, confidentiality, and risk control.
SOC 2 Compliant
Demonstrates rigorous controls around data security, availability, and integrity through third-party SOC 2 certification audits.
Brand Name | Feedier |
Information | Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience. |
Founded Year | 2018 |
Director/Founders | François Forest and Baptiste Debever |
Company Size | 1-100 Employees |