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Feedier

Brand: Feedier

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Enhancing Customer Experience through Feedback and Data Analysis features....Read more

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Features

  • check_icon Feedback Centralization
  • check_icon Custom Survey Builder
  • check_icon Multi Channel Distribution
  • check_icon Customer Journey Mapping
  • check_icon Alerts & Notifications
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Feedier Software Pricing, Features & Reviews

What is Feedier?

Feedier is a customer experience management software designed to help businesses gather customer feedback and use it to improve their products and services. It offers a range of features that allow organizations to collect feedback through multiple channels, including surveys, email, SMS, and social media.

Feedier's intuitive interface makes it easy for both customers and businesses to provide and access feedback. Businesses can use Feedier to analyse feedback effectively, identify areas for improvement, and take actionable steps to enhance customer satisfaction. The software also provides real-time alerts and notifications for critical customer issues, ensuring that businesses can respond quickly to customer concerns.

Why Choose Feedier?

Feedier stands out as a valuable choice for businesses looking to improve their customer experience strategies. Here are some key reasons to choose Feeder:

  • Robust Feedback Collection: Feeder provides multiple channels for collecting customer feedback, including surveys, email, SMS, and social media, ensuring that you can reach your customers wherever they are.
  • Advanced Data Analysis: Feedier's powerful analytics capabilities help you analyse feedback data to identify trends, patterns, and areas for improvement, providing valuable insights for decision-making.
  • Customised Feedback Campaigns: Feeder allows you to create targeted feedback campaigns based on customer segments, ensuring that you collect the most relevant feedback from the right people.
  • Automated Feedback Processing: Feedier automates the feedback processing workflow, saving you time and effort, and allowing you to focus on taking action.
  • Improved Customer Communication: Feedier facilitates effective communication with customers by sending out automated feedback requests and providing a platform for responding to feedback.

Benefits of Feedier

Implementing Feedier can bring numerous benefits to your business, including:

  • Increased Customer Satisfaction: By actively collecting and responding to customer feedback, you can address their concerns and improve their overall satisfaction with your products or services.
  • Enhanced Product and Service Development: Feedier helps you identify areas for improvement in your offerings, enabling you to make data-driven decisions that meet customer needs.
  • Improved Customer Loyalty: By demonstrating that you value customer feedback and are committed to addressing it, you can build stronger relationships with your customers and increase their loyalty.
  • Competitive Advantage: Feedier gives you a competitive edge by providing you with valuable insights into your customers' preferences, allowing you to adapt and innovate faster than your competitors.
  • Cost Savings: Feedier's automated feedback processing and analytics capabilities can reduce manual labor and streamline your customer feedback management process, saving you time and money.

Pricing of Feedier

Feedier pricing is available on request at techjockey.com. The pricing model is based on different parameters, including the amount of bandwidth you need, the number of servers you need, and the features you need. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Feedier Pricing & Plans

Feedier price is available on request

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Feedier Features

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Feedback Centralization

Collect feedback from surveys, reviews, emails, chats, and tickets in one unified customer intelligence platform.

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Custom Survey Builder

Design responsive, branded surveys using drag-and-drop elements tailored to various use cases and roles.

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Multi Channel Distribution

Distribute surveys via email, QR code, SMS, website embeds, or chatbots to maximize outreach.

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Customer Journey Mapping

Visualize customer feedback across the entire journey to pinpoint drop-off stages and friction points.

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Alerts & Notifications

Set rules to auto-notify teams when critical feedback is received, ensuring timely action.

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Thematic Analysis

Auto-detect recurring themes and categorize feedback into actionable buckets using AI and NLP.

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Sentiment Analysis

Automatically analyze text-based responses to determine positive, neutral, or negative sentiment.

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User Segmentation

Segment feedback by customer personas, location, product usage, or demographic filters.

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Feedback Loop Automation

Close the loop by triggering follow-ups, rewards, or thank-you notes based on user input.

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Multi-Language Support

Create and manage surveys in multiple languages to reach a global or diverse audience.

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GDPR Compliant

Ensures strict adherence to GDPR, protecting personal data and upholding user rights across the entire feedback lifecycle.

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ISO 27001 Certified

Meets international standards for information security, ensuring robust data protection, confidentiality, and risk control.

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SOC 2 Compliant

Demonstrates rigorous controls around data security, availability, and integrity through third-party SOC 2 certification audits.

Feedier Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Documentation, Videos
  • English
  • AI Integrated

Feedier Reviews and Ratings

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Feedier Company Details

Brand Name Feedier
Information Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience.
Founded Year 2018
Director/Founders François Forest and Baptiste Debever
Company Size 1-100 Employees

Feedier FAQ

A Feedier centralises feedback collection and analysis tasks. It helps businesses gather customer insights and improve products or services through interactive surveys and data visualisation.
A Feedier is ideal for customer experience managers, product developers, and marketing professionals. It helps them collect and analyse customer feedback to drive improvements and enhance satisfaction.
A Feedier is a cloud-based solution accessible through web browsers on any operating system, including Windows and Mac.
A Yes, Feedier offers mobile apps for both Android and iOS users. You can collect and analyse feedback on-the-go using these apps.
A Feedier pricing is available on request at techjockey.com. Custom pricing is available for larger organizations with specific needs.
A Yes, Feedier offers a free trial. You can explore the software's features before committing to a paid plan. For further information you can contact techjockey.com.
A Feedier offers survey creation tools, real-time analytics, and customizable dashboards. It helps businesses gather and interpret customer feedback effectively.
A Yes, Feedier integrates with various CRM and productivity platforms. Check techjockey.com for specific integration options available.
A Feedier enables businesses to collect and analyse customer feedback quickly. This helps companies identify areas for improvement and enhance overall customer satisfaction.
A Yes, Feedier is scalable and can be used by small businesses looking to implement effective customer feedback strategies.