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InMoment

Brand: Press Ganey

  • 4.1

  • 5 Ratings

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InMoment Software Overview

Press Ganey Company Details

Founded Year:  1985

Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise.

Director/Founders Patrick Ryan, Rod Ganey
Company Size 1000+ Employees

InMoment Pricing & Plans

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InMoment Features

  • icon_check Survey Builder
    Automatically generates surveys using AI to optimize question flow and improve response rates intelligently and fast.
  • icon_check Conversational AI
    Engages respondents in conversational format via chatbot to capture richer feedback beyond traditional surveys.
  • icon_check Social Ratings and Reviews
    Gathers and analyzes online reviews and ratings from social and review platforms for reputation insights.
  • icon_check Text Analytics
    Empowers users to explore and analyze unstructured text data without coding using built‑in analytics tools.
  • icon_check Data Mining
    Lets you query across feedback using keyword or topic‑based search to surface hidden trends or concerns.
  • icon_check Customer Segmentation
    Segments feedback based on demographics, behavior, location or custom attributes to tailor analysis.
  • icon_check Impact Simulator
    Models potential business impact from changes in feedback drivers to forecast ROI or operational effects.
  • icon_check Anomaly Detection
    Automatically identifies unexpected shifts or outliers in feedback trends that may require urgent action.
  • icon_check Tagging and Thematic Analysis
    Applies tags and theme extraction to categorize feedback by topics, sentiment or keywords
  • icon_check Stakeholder Management
    Manages access, roles and visibility for different user groups and stakeholders across experience data.
  • icon_check Multilanguage Support
    Supports surveys, analysis and reporting in many languages to serve global audiences effectively.
  • icon_check Vertical specific Solutions
    Delivers industry‑tailored CX templates, analytics and workflows for sectors like retail, healthcare, F&B.
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InMoment Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Webinars Videos
AI Features
AI Integrated

InMoment Review

4.1

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4.2
  • Ease of Use 4.1
  • Customer Support 4.1

80% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.