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Verint

Brand : Verint Systems

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Verint is a technology company that helps businesses improve customer service using AI-powered software. ...Read more

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Verint Software Pricing, Features & Reviews

What is Verint?

Verint is a customer experience management software that helps businesses improve the way they talk to and support their customers.

It provides software that is mainly used in call centers, websites, and mobile apps. Verint uses artificial intelligence (AI) to understand customer needs and solve problems faster.

Its tools can analyze customer conversations, messages, and behavior. This helps companies make better decisions and improve service quality.

Verint also offers virtual assistants and chatbots to answer common customer questions. Many large companies around the world use Verint's solutions. It is widely used in industries like banking, retail, telecom, and healthcare.

Why Choose Verint Customer Experience Management Software?

  • Customer Satisfaction: Improves customer experience with faster support.
  • AI-Powered Solutions: Uses artificial intelligence for smarter decisions.
  • Automation: Automates routine and repetitive tasks.
  • Cost Reduction: Helps reduce operational and service costs.
  • Real-Time Insights: Provides live data and performance tracking.
  • Multi-Channel Support: Manages calls, chats, emails, and social media.
  • Better Agent Productivity: Helps agents work more efficiently.
  • Quality Management: Monitors and improves service quality.
  • Advanced Analytics: Analyzes speech, text, and interactions.
  • Predictive Planning: Forecasts customer demand and workload.
  • Easy Integration: Connects easily with CRM and other systems.
  • Cloud & Hybrid Support: Works in cloud and hybrid environments.
  • Scalability: Grows easily with business needs.
  • Faster Issue Resolution: Reduces customer waiting time.
  • First Contact Resolution: Solves problems in the first interaction.
  • Workforce Optimization: Improves scheduling and staffing.

Benefits of Verint Software

  • Agent Coaching: Supports training and performance improvement.
  • Self-Service Options: Enables chatbots and virtual assistants.
  • Data Security: Helps meet compliance and security standards.
  • Unified Customer View: Shows a complete customer journey.
  • Reduced Workload: Lowers pressure on human agents.
  • Smart Dashboards: Makes decision-making simple and clear.
  • Knowledge Management: Gives quick access to accurate information.
  • Customer Retention: Builds loyalty through better service.
  • Operational Efficiency: Streamlines business operations.
  • Global Use: Trusted by companies worldwide.
  • Flexible Deployment: Fits different business models.
  • Brand Improvement: Enhances brand image and trust.
  • Proactive Support: Predicts and prevents customer issues.
  • Industry Versatility: Used in banking, retail, telecom, and healthcare.

Verint Pricing

Verint price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Verint Pricing & Plans

Verint price is available on request

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Verint Features

  • icon_check Conversational AI Deploys intelligent virtual assistants across channels to automate customer service with natural
  • icon_check Workforce Management Optimizes workforce scheduling, forecasting, coaching, and engagement using AI to enhance employee
  • icon_check Customer Interaction Analytics Analyzes speech, text, and digital interactions to extract insights, detect trends, and improve customer experience.
  • icon_check Quality & Compliance Management Ensures adherence to standards with call recording, scoring, and automated QA workflows across all
  • icon_check Omnichannel Support & Engagement Enables seamless, consistent interactions across voice, chat, email, messaging apps, and social channels.
  • icon_check Knowledge Management Provides dynamic, AI-driven knowledge suggestions to agents and bots to deliver fast, accurate responses.
  • icon_check Real-Time Agent Assist Offers real-time AI coaching, guidance, and next-best-action recommendations to agents during live interactions.
  • icon_check Desktop & Process Analytics Monitors user desktop activity to optimize workflows, reduce inefficiencies, and support compliance.
  • icon_check API Integration Easily integrates with CRM, UCaaS, CCaaS, and other enterprise systems for a unified technology stack.

Verint Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Verint Reviews and Ratings

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Verint Systems Company Details

Brand Name Verint Systems
Information Verint Systems is a customer engagement platform for the banking, insurance, and public sectors.
Founded Year 1994
Director/Founders Dan Bodner
Company Size 1-100 Employees
Other Products Verint Speech Analytics

Verint FAQ

A Verint pricing information is available upon request at techjockey.com.
A No, Verint does not offer mobile applications.
A Verint Customer Experience Management Software is compatible with Ubuntu, Windows, MacOS, and Linux.
A Yes, Verint offers a free trial upon request.
A Verint Customer Experience Management Software uses AI and analytics to help businesses monitor, analyze, and improve customer interactions and internal workflows.
A Verint is used by businesses and organizations in many industries, including customer service, contact centers, and workforce management.
A Yes, Verint Customer Experience Management Software typically offers a free demo if you contact sales through their website.
A No, Verint is not available for free. It is a paid Customer Experience Management Software.

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