Verint Pricing & Plans

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Conversational AI

Deploys intelligent virtual assistants across channels to automate customer service with natural

Workforce Management

Optimizes workforce scheduling, forecasting, coaching, and engagement using AI to enhance employee

Customer Interaction Analytics

Analyzes speech, text, and digital interactions to extract insights, detect trends, and improve customer experience.

Quality & Compliance Management

Ensures adherence to standards with call recording, scoring, and automated QA workflows across all

Omnichannel Support & Engagement

Enables seamless, consistent interactions across voice, chat, email, messaging apps, and social channels.

Knowledge Management

Provides dynamic, AI-driven knowledge suggestions to agents and bots to deliver fast, accurate responses.

Real-Time Agent Assist

Offers real-time AI coaching, guidance, and next-best-action recommendations to agents during live interactions.

Desktop & Process Analytics

Monitors user desktop activity to optimize workflows, reduce inefficiencies, and support compliance.

API Integration

Easily integrates with CRM, UCaaS, CCaaS, and other enterprise systems for a unified technology stack.

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Brand Name	Verint Systems
Information	Verint Systems is a customer engagement platform for the banking, insurance, and public sectors.
Founded Year	1994
Director/Founders	Dan Bodner
Company Size	1-100 Employees