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Brand : Adjetter
4.2 
16 Ratings & 16 Reviews
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₹ 4,000 excl. GST
₹ 4,720 incl. GST
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Save upto 28%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Kapture CX is a Gen AI powered omnichannel customer support automation platform designed for enterprises to streamline and personalize customer interactions. ...Read more
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Call Logging
Records all customer calls for easy tracking and reference during future interactions.
Customer Support
A central hub for managing all customer support activities and ensuring timely resolutions.
Collaboration
Enables teams to work together seamlessly by sharing information and customer insights in real-time.
360° Customer View
Offers a complete, unified view of each customer, including their interaction history across all channels.
Omnichannel
Integrates multiple communication channels (email, chat, phone, etc.) to provide a unified customer experience.
Seamless Sales, Service & Support
Brings together sales, service, and support functions on one platform for streamlined processes.
Customer Service
Provides tools and features to enhance the quality of customer service.
Call Center Management
Manages call centre operations, including agent performance and call routing.
Audit Trail
Tracks changes and actions in the system for compliance and security.
Routing
Automatically directs customer queries to the right team or agent based on predefined rules.
Customizable Branding
Allows businesses to apply their branding elements to the platform for a more personalized feel.
Mobile App
Offers a mobile application so agents and managers can manage customer interactions on the go.
Ticketing Management
Manages customer issues by generating and tracking support tickets through to resolution.
Chatbot
Provides an AI-powered chatbot for instant customer support.
Analytics & Reporting
Generates detailed reports and insights to help businesses make data-driven decisions.
Agent Assist
Uses AI to suggest appropriate actions and responses to support agents.
Dashboards
Monitor real-time customer data and performance metrics with Kapture CX's intuitive, customizable dashboards.
Live Chat
Enables real-time chat between customers and support agents for quick resolution of queries.
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Pros
“It's easy to navigate, user friends tab which makes professional life easy” Haroon Jalal - Sep 3, 2024
“Really easy to use, very intuitive, highly customisable and great vertical support” Karandeep Singh - Sep 2, 2024
“Unique Features and easy access also we can find the customer details very easily.” Rizwan Shaikh - Sep 2, 2024
Cons
“ We need to use an additional dialer to do inbound and outbound calls.Can be more smart ” Srijit Saha - Sep 5, 2024
“The only downside i would like to mention is that some times it takes very long time to reload or to close any ticket.” Navneet - Sep 2, 2024
“Limited integration option, the platform's reporting is not very robust, can't get a lot of actionable insights ” Karandeep Singh - Sep 2, 2024
Verified reviewer:
Lead, SAAS
101-500 Employees
Software user since: 6-12 months
Reviewed on: Sep 5, 2024
Verified reviewer:
Manager, SAAS
101-500 Employees
Software user since: 1-2 years
Reviewed on: Sep 3, 2024
Verified reviewer:
Manager, SAAS
501-1000 Employees
Reviewed on: Jul 9, 2024
| Brand Name | Adjetter |
| Information | Kapture is an AI-powered omnichannel Customer Experience management platform focused on customer support. It adapts to evolving expectations, making each interaction unique and personalized. Serving 1000+ businesses in 16 countries, Kapture excels in Retail, BFSI, Travel, and Consumer Durables. |
| Founded Year | 2016 |
| Director/Founders | Sheshgiri Kamath, Vikas Garg |
| Company Size | 101-500 Employees |
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