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Birdeye Software Pricing, Features & Reviews

What is Birdeye Software?

Birdeye is the preeminent customer experience management and messaging platform tailored to meet the distinct needs of multi-location businesses. With a comprehensive suite of features, it empowers enterprises to seamlessly collect, manage, and leverage reviews while also facilitating lead conversion and survey administration.

Renowned as the top-rated all-in-one reputation and customer experience solution, the platform is the cornerstone of success for local businesses and brands. Trusted by over 100,000 businesses, it presents a unified solution to effortlessly navigate the complexities of online reputation management, establish meaningful connections with potential customers through various digital channels, and unearth invaluable insights into customer experiences that pave the way for exponential sales growth.

The reviews platform equips businesses with the tools to consolidate reviews from diverse sources to facilitate efficient management and informed responses. It also enables businesses to connect with potential leads through personalized messaging to ensure consistent and engaging interaction. Its surveys provide an avenue to gather precise feedback for continuous improvement and customer-centricity.

Why Choose Birdeye?

Birdeye automatically sends reminders to customers to leave reviews after interactions. It allows you to effectively address and manage negative feedback to mitigate potential reputation issues. The customer experience management platform allows you to showcase positive reviews on your website to boost credibility and customer trust.

The software allows customers to book appointments directly through your profile. It allows you to optimize local search engine visibility with insights into local SEO performance. You can filter and organize reviews based on criteria such as rating, date, and sentiment. It allows you to organize and categorize reviews with tags for efficient analysis and response.

Benefits of Birdeye

  • The customer experience management software allows you to monitor and respond to customer reviews across various online platforms.
  • It enables you to benchmark your business against competitors by tracking and comparing online reviews and ratings.
  • You can proactively request and generate customer reviews to improve your online reputation and visibility.
  • The customer experience management tool allows you to create tailored surveys with specific questions to gather targeted customer insights.
  • It allows you to integrate social media accounts to manage reviews and engage with customers across platforms.

Birdeye Pricing

Birdeye price details are available on request at

Birdeye price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

Birdeye Pricing & Plans

Birdeye price is available on request

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Birdeye Features


Referral Analytics

Monitor and analyze the sources and effectiveness of referrals to gain insights into various channels.


Listing Management

Maintain accurate and up-to-date business information across online directories and platforms.



Efficiently manage customer inquiries and issues through a structured ticketing system.



Collect valuable customer feedback and opinions through tailored surveys to enhance service quality.



Gain comprehensive and actionable insights into customer sentiment, engagement, and feedback.



Access a centralized hub that overviews key performance metrics and analytics.


Campaign Management

Strategically plan, execute, and track marketing campaigns to engage and attract customers.


Response Management

Seamlessly interact with customer reviews and messages to maintain a positive online reputation.


Sentiment Analysis

Automatically analyze customer feedback to gauge sentiment and sentiment trends.


Social Sharing

Easily share positive reviews and testimonials on social media platforms to amplify brand reach.

Birdeye Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Live Chat, Communities
  • Documentation, Videos
  • English
  • AI Integrated

Birdeye Reviews


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Overall Score

Based on 3 Reviews

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Birdeye Video Reviews


“BirdEye Review”


Review by: software-pundit


“Birdeye Review Julie”


Review by: reviewwave


“Restaurant Reviews & Ratings Software | Birdeye Customer Experience Management”


Review by: PaulBarronNetwork

Birdeye Company Details

Brand Name Birdeye
Information Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.
Founded Year 2012
Director/Founders Naveen Gupta, Neeraj Gupta
Company Size 1-100 Employees

Compare Birdeye With other Customer Experience Management Software



by : Birdeye

4.7 (3 reviews)


Birdeye FAQ

A Birdeye is compatible with the Windows operating systems.
A Birdeye is available for android and iOS app users.
A Birdeye supports web-based deployment.
A Birdeye price is available on request at
A Birdeye is suitable for a wide range of businesses and organizations seeking to manage their online reputation and enhance customer experience. These include small businesses, healthcare providers, hospitality industry, real estate, e-commerce, and many more.
A Birdeye free demo is available at
A Birdeye is not free. Price is available on request at
A Birdeye software is a web-based platform. So, installation is not required. Just open the Setup Wizard to get started.
A This tool helps users with Referral Analytics, Listing Management, Surveys, Campaign Management, Response Management, Social Sharing, and more.

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