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Birdeye VS Freshworks 360

Let’s have a side-by-side comparison of Birdeye vs Freshworks 360 to find out which one is better. This software comparison between Birdeye and Freshworks 360 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Birdeye or Freshworks 360 fits your business.

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Price On Request

Price On Request

  • industries All industries
  • industries All industries
  • chek Dashboard
  • chek Surveys
  • chek Ticketing
  • chek Listing Management
  • chek Referral Analytics
  • chek Contact Management
  • chek Seamless Sales, Service & Support
  • chek 360° Customer View
  • chek Collaboration
  • chek Customer Support

Have you used Birdeye before?
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Have you used Freshworks 360 before?
Write a Review

Have you used Birdeye before?
Write a Review

Have you used Freshworks 360 before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Birdeye and Freshworks 360

Let’s have a detailed comparison of Birdeye vs Freshworks 360 to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Birdeye or Freshworks 360 fits your business.

Comparison of Birdeye vs Freshworks 360 In terms of Features

Birdeye includes features like Dashboard, Surveys, Ticketing and Listing Management. Freshworks 360 is known for functionalities like Contact Management, Seamless Sales, Service & Support, 360° Customer View and Collaboration. When you compare Birdeye vs Freshworks 360, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Birdeye and Freshworks 360 In terms of Deployment Type

While Birdeye supports Web Based deployment; Freshworks 360 is suitable for Web Based and On Premises deployment. While selecting between Birdeye and Freshworks 360, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Birdeye or Freshworks 360: Which Is Ideal for Your Industry

Birdeye is ideal for industries like All Industries. For All Industries, Freshworks 360 is a better choice. If you are confused between Birdeye or Freshworks 360, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Birdeye or Freshworks 360

Birdeye and Freshworks 360 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Birdeye and Freshworks 360 during demo to decide which one is best for your business.

FAQs

While Birdeye offers customized features, Freshworks 360 has diverse modules. Select between Birdeye or Freshworks 360 as per your business needs.
Both these products offer similar features but with a different approach. While Birdeye emphasizes on user experiences, Freshworks 360 focuses on functionalities.
It all depends on the functionalities that you prefer. While Birdeye offers add-ons along with essential features, Freshworks 360 emphasizes on customization.
No, the difference between Birdeye and Freshworks 360 lies in terms of features and functionalities. While Birdeye can be customized as per the user’s needs, Freshworks 360 addresses the diverse audience.
It depends upon your business requirement. Both Birdeye and Freshworks 360 provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Birdeye is customizable, Birdeye offers comprehensive modules.

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