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Locobuzz

Brand : Locobuzz

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Locobuzz is a business software that helps companies manage all their customer conversations and social media interactions in one place to improve service and brand reputation. ...Read more

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Locobuzz Software Pricing, Features & Reviews

What is Locobuzz?

Locobuzz t acts as a unified customer support software and customer experience management software, bringing all customer conversations from social media, reviews, and messaging apps into one dashboard.

This allows support teams to respond quickly and efficiently without switching between different websites and apps, ensuring no customer query is missed.

Why Choose Locobuzz Customer Experience Management Software?

  • Unified Omnichannel Inbox: Combines customer conversations from over 57 channels like Facebook, Instagram, WhatsApp, and Google Reviews into a single, easy-to-manage workspace.
  • AI-Powered Sentiment Analysis: Locobuzz Customer Experience Management Software automatically detects if customer messages are positive, negative, or neutral, helping you prioritize urgent or unhappy customers first.
  • Advanced Social Listening and Monitoring: Tracks brand mentions and industry trends in real-time across the internet, not just on your official pages.
  • Automated Conversational AI Chatbots: This Customer Experience Management Software provides 24/7 instant answers to common customer questions, reducing wait times and freeing up your support team.
  • Comprehensive Competitor Analysis: Gives you specialized reports and dashboards to see how your brand's online engagement compares to your rivals.

Benefits of Locobuzz

  • Significantly Improves Customer Response Times: By centralizing all queries, teams can resolve customer issues much faster, leading to higher satisfaction.
  • Enhances Brand Loyalty and Advocacy: Proactive engagement and quick resolution of problems turn customers into promoters who recommend your brand.
  • Provides Deep, Actionable Customer Insights: Locobuzz Customer Experience Management Software transforms random social media comments into clear data about customer preferences, pain points, and market trends.
  • Increases Operational Efficiency for Support Teams: Reduces repetitive tasks through automation, allowing your team to handle more queries with less effort.
  • Protects and Strengthens Online Reputation: Enables quick action on negative feedback and helps amplify positive conversations about your brand.

Pricing of Locobuzz

Locobuzz pricing is available on request at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Locobuzz Pricing & Plans

Locobuzz price is available on request

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Locobuzz Features

  • icon_check Social listening AI‑powered monitoring of brand mentions across multiple digital channels in real‑time.
  • icon_check Sentiment Analysis Auto‑detects positive, negative or neutral sentiment from mentions via natural language processing.
  • icon_check Competitor analysis Benchmarks brand share of voice, sentiment trends and performance vs competitors.
  • icon_check Trend Analysis Spots trending topics, hashtags and keywords shaping online conversations about your brand.
  • icon_check Campaign Analytics Audits campaign performance, ROI, influencer traction and engagement over time.
  • icon_check Inbox Management Unified inbox aggregates all social, review and chat messages for streamlined response workflows.
  • icon_check Ticket Management Converts customer conversations into assignable tickets with SLA and escalation workflows.
  • icon_check Tagging and Labelling AI auto‑classifies tickets or mentions into categories to accelerate routing and tracking.
  • icon_check Review Management Monitors reviews across Playstore, App Store, Amazon, GMB, Tripadvisor and more.
  • icon_check Feedback Management Captures NPS/CSAT feedback and displays consolidated sentiment insights per customer.
  • icon_check Custom Dashboards Fully customizable BI dashboards with widgets, filters, drill‑downs and data export.
  • icon_check Conversational AI Chatbot No‑code chatbot builder automates self‑service with flows, fallbacks and human hand‑off.
  • icon_check CRM Integration Centralizes social, chat, email interactions into unified customer profile with CRM sync.
  • icon_check Custom Branding Role‑based access controls and white label options for chatbots and dashboards
  • icon_check Omnichannel Support & Engagement Seamlessly manages customer engagement across social, email, chat, voice and WhatsApp Business.

Locobuzz Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Webinars, Videos
  • English
  • AI Integrated

Locobuzz Review

80%

Have recommended this product

Overall Score

4.2/5
Based on 1 Review

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Locobuzz Video Review

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“The Intersection of Customer Experience and Employee Experience”

4.1

Review by: SHRIRAM VISHVANATHAM

Locobuzz Company Details

Brand Name Locobuzz
Information At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction.
Founded Year 2015
Director/Founders Nitin Agarwal, Shubhi Agarwal, Vishal Agrawal
Company Size 101-500 Employees

Locobuzz FAQ

A Locobuzz pricing is available on request at Techjockey.com. Contact experts for detailed quotes and packages.
A It connects to your brand's social media accounts, review sites, and messaging apps. All incoming conversations are pulled into a central dashboard where your team can view, manage, and respond to them using helpful AI tools.
A Locobuzz Customer Experience Management Software is used by marketing teams, customer support departments, and digital managers across various industries including banking, finance, retail, hospitality, and e-commerce to manage their digital customer experience.
A Yes, it is designed as an omnichannel platform. It integrates with major networks like Facebook, Instagram, X (Twitter), LinkedIn, YouTube, WhatsApp, and many more from one interface.
A This feature automatically reads customer messages and classifies the emotion or opinion behind them as Positive, Negative, or Neutral, helping you identify unhappy customers quickly.
A Absolutely. Its review management feature lets you monitor and respond to customer reviews on platforms like Google, app stores, and e-commerce sites directly from the Locobuzz dashboard.

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