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  4. Locobuzz

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Locobuzz

Brand: Locobuzz

4.2

6 Ratings & 1 Review

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Features

  • check_icon Social listening
  • check_icon Sentiment Analysis
  • check_icon Competitor analysis
  • check_icon Trend Analysis
  • check_icon Campaign Analytics

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Locobuzz Pricing & Plans

Locobuzz price is available on request

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Locobuzz Gallery

play Decode Your Social Media Reach: See What’s Working Across Every Channel
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locobuzz-engagement

Locobuzz Features

  • icon_check Social listening AI‑powered monitoring of brand mentions across multiple digital channels in real‑time.
  • icon_check Sentiment Analysis Auto‑detects positive, negative or neutral sentiment from mentions via natural language processing.
  • icon_check Competitor analysis Benchmarks brand share of voice, sentiment trends and performance vs competitors.
  • icon_check Trend Analysis Spots trending topics, hashtags and keywords shaping online conversations about your brand.
  • icon_check Campaign Analytics Audits campaign performance, ROI, influencer traction and engagement over time.
  • icon_check Inbox Management Unified inbox aggregates all social, review and chat messages for streamlined response workflows.
  • icon_check Ticket Management Converts customer conversations into assignable tickets with SLA and escalation workflows.
  • icon_check Tagging and Labelling AI auto‑classifies tickets or mentions into categories to accelerate routing and tracking.
  • icon_check Review Management Monitors reviews across Playstore, App Store, Amazon, GMB, Tripadvisor and more.
  • icon_check Feedback Management Captures NPS/CSAT feedback and displays consolidated sentiment insights per customer.
  • icon_check Custom Dashboards Fully customizable BI dashboards with widgets, filters, drill‑downs and data export.
  • icon_check Conversational AI Chatbot No‑code chatbot builder automates self‑service with flows, fallbacks and human hand‑off.
  • icon_check CRM Integration Centralizes social, chat, email interactions into unified customer profile with CRM sync.
  • icon_check Custom Branding Role‑based access controls and white label options for chatbots and dashboards
  • icon_check Omnichannel Support & Engagement Seamlessly manages customer engagement across social, email, chat, voice and WhatsApp Business.

Locobuzz Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Webinars, Videos
  • English
  • AI Integrated

Locobuzz Review

80%

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Overall Score

4.2/5
Based on 1 Review

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Locobuzz Video Review

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“The Intersection of Customer Experience and Employee Experience”

4.1

Review by: SHRIRAM VISHVANATHAM

Locobuzz Company Details

Brand Name Locobuzz
Information At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction.
Founded Year 2015
Director/Founders Nitin Agarwal, Shubhi Agarwal, Vishal Agrawal
Company Size 101-500 Employees

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