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Zoho CRM Plus

Brand: Zoho Corporation

  • 4.5

  • 4 Ratings

Zoho CRM Plus is customer experience management software that unifies sales, marketing, support, and analytics seamlessly.

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Starting Price
₹1,500 excl.GST
₹ 1,770 incl. GST

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Starting at ₹1,500
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Zoho CRM Plus Software Overview

What is Zoho CRM Plus?

Zoho CRM Plus is customer experience management software combining sales, marketing, support, and analytics. It works by unifying multiple Zoho applications into one integrated platform, enabling seamless collaboration across teams. Its interface is clean, intuitive, and customizable, offering dashboards, omnichannel communication tools, and real-time notifications that simplify workflows and enhance customer engagement across every touchpoint.

Zoho CRM Plus features omnichannel communication, advanced analytics, and unified customer data management. It includes modules for CRM, help desk, social media, email campaigns, live chat, surveys, and project management. Teams benefit from real-time notifications, AI-powered insights, and customizable dashboards. Collaboration tools ensure transparency, while automation streamlines repetitive tasks. Its integrated suite empowers businesses to deliver consistent, personalized customer experiences while improving productivity, decision-making, and overall operational efficiency.

Why Choose Zoho CRM Plus Customer Experience Management Software?

  • Customer support: Integrated help desk manages tickets, live chat, and social queries seamlessly, improving satisfaction, response times, and overall service quality.
  • Lead management: Centralized system captures leads, automates tasks, tracks pipelines, and empowers sales teams to close deals faster with complete visibility.
  • Centralized data: Zoho CRM Plus Customer Experience Management Software offers a unified platform that consolidates customer information across departments, ensuring transparency, accessibility, and consistent context for improved collaboration and decision-making.
  • AI automation: Intelligent automation streamlines repetitive tasks, predicts outcomes, provides insights, and enhances productivity by reducing manual effort across workflows.
  • Analytics and reporting: Advanced dashboards deliver actionable insights, track KPIs, measure ROI, and empower businesses to make smarter, data-driven decisions.

Benefits of Zoho CRM Plus

  • Better customer services: Unified support channels ensure faster responses, personalized experiences, and improved satisfaction across every interaction.
  • Organized data: Centralized customer information provides transparency, accessibility, and consistency, enabling smarter collaboration and streamlined decision-making.
  • Increased productivity: Automation reduces manual tasks, enhances efficiency, and empowers teams to focus on strategic business priorities.
  • Enhanced collaboration: Shared dashboards and unified context connect departments, ensuring seamless teamwork and consistent customer engagement across channels.
  • Data-driven decisions: iZoho CRm Plus Customer Experience Management Software offers actionable insights to track KPIs, and empower businesses to optimize strategies effectively.
  • Scalable growth: Flexible platform adapts to business needs, supporting expansion while maintaining efficiency and customer satisfaction.

Pricing of Zoho CRM Plus

Zoho CRM Plus Price starts at INR 1500 at techjockey.com.

Zoho CRM Plus comes with multiple pricing plans and caters to a diverse customer base. For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Zoho Corporation Company Details

Founded Year:  1996

Zoho Corporation is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite and its enterprise IT management division, ManageEngine

Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees

Zoho CRM Plus Pricing & Plans

Starter

Calculated Price

1500 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Sales forecasting

  • Team module

  • 2500 workflow rules

  • 5 CRM Marketplace extensions

  • Ticket management

  • Agent productivity

  • 5 customer support channels

  • Unlimited emails

  • 1 chatbot

  • 25K bot sessions

  • Visitor insights (50K visitors/month)

Enterprise

Calculated Price

3500 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 10 GB data storage for up to 200 users

  • 30 GB data storage for 200 users or more

  • 5 GB (plus 1 GB/user) of license file storage per

  • 100 Blueprints per org

  • 200k website visitors tracked per month

  • 1 Brand (11 social channels)

  • 10 customer service channels

  • Unlimited projects

  • 250+ survey templates

  • Unlimited reports and dashboards

  • 75+ built-in visualizations

Zoho CRM Plus Features

  • icon_check Lead Management
    Capture, organize, and qualify leads from multiple channels to ensure efficient sales pipeline growth.
  • icon_check Contact Management
    Store, update, and manage customer information with complete communication history in one place.
  • icon_check Deal Management
    Track deals across stages, assign owners, and monitor revenue opportunities for better conversions.
  • icon_check Workflow Automation
    Automate repetitive sales, marketing, and service tasks with rules, triggers, and approvals.
  • icon_check Omnichannel Communication
    Engage customers via email, phone, chat, and social media from a single unified interface.
  • icon_check Sales Forecasting
    Predict revenue, analyze pipeline health, and track quota achievement with AI-driven insights.
  • icon_check Customer Support Tickets
    Convert customer queries into tickets, assign priorities, and resolve issues faster.
  • icon_check Knowledge Base
    Build searchable FAQs and self-service articles to empower customers and reduce support load.
  • icon_check Campaign Management
    Plan, execute, and track marketing campaigns across channels to measure ROI and engagement.
  • icon_check Social Media Management
    Monitor, schedule, and respond to posts and brand mentions across social media networks.
  • icon_check Analytics & Reporting
    Access pre-built and custom dashboards with real-time sales, marketing, and service insights.
  • icon_check Visitor Tracking
    Track website visitor behavior, identify prospects, and engage them through live chat.
  • icon_check Blueprint Process Management
    Define structured workflows to enforce compliance and guide teams through sales processes.
  • icon_check Project Management
    Create projects, assign tasks, track milestones, and collaborate seamlessly within CRM.
  • icon_check Survey Management
    Collect customer feedback through customizable surveys and link responses to CRM records.
  • icon_check Team Collaboration
    Enable chats, calls, file sharing, and discussions to improve collaboration across teams.
  • icon_check Role-Based Access Control (RBAC)
    Secure data access by defining user roles, permissions, and profiles across departments.
Zoho CRM Plus Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Zoho CRM Plus Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Webinars Videos
AI Features
AI Integrated

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Zoho CRM Plus Review

4.5

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4.5
  • Ease of Use 4.2
  • Customer Support 4.6

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How much does Zoho CRM Plus cost?

Zoho CRM Plus pricing starts at INR 3500 at techjockey.com.

Who uses Zoho CRM Plus Customer Experience Management Software?

Zoho CRM Plus is used by sales, marketing, and support teams for managing leads, customer engagement, and unified analytics.

How does Zoho CRM Plus Customer Experience Management Software work?

Zoho CRM Plus works by integrating multiple applications into one platform, enabling seamless collaboration, omnichannel communication, and real-time customer insights.

Which operating systems are compatible with Zoho CRM Plus Software?

Zoho CRM Plus Customer Experience Management Software runs smoothly on OS like Windows, macOS, and supports mobile apps for iOS and Android.

Is a free demo available for Zoho CRM Plus software?

Yes, a free demo is available for Zoho CRM Plus Customer Experience Management Software.

What features are included in Zoho CRM Plus?

Zoho CRM Plus includes CRM, help desk, social media, email campaigns, live chat, surveys, projects, and advanced analytics.

Does Zoho CRM Plus support AI automation?

Yes, Zoho CRM Plus supports AI automation, streamlining repetitive tasks, predicting outcomes, and providing intelligent insights for better productivity.

Can Zoho CRM Plus generate analytics and reports?

Yes, Zoho CRM Plus offers customizable dashboards, KPI tracking, and ROI measurement to empower businesses with actionable, data-driven decisions.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.