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InMoment

Brand: Press Ganey

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  • check_icon Survey Builder
  • check_icon Conversational AI
  • check_icon Social Ratings and Reviews
  • check_icon Text Analytics
  • check_icon Data Mining

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InMoment Pricing & Plans

InMoment price is available on request

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InMoment Features

  • icon_check Survey Builder Automatically generates surveys using AI to optimize question flow and improve response rates intelligently and fast.
  • icon_check Conversational AI Engages respondents in conversational format via chatbot to capture richer feedback beyond traditional surveys.
  • icon_check Social Ratings and Reviews Gathers and analyzes online reviews and ratings from social and review platforms for reputation insights.
  • icon_check Text Analytics Empowers users to explore and analyze unstructured text data without coding using built‑in analytics tools.
  • icon_check Data Mining Lets you query across feedback using keyword or topic‑based search to surface hidden trends or concerns.
  • icon_check Customer Segmentation Segments feedback based on demographics, behavior, location or custom attributes to tailor analysis.
  • icon_check Impact Simulator Models potential business impact from changes in feedback drivers to forecast ROI or operational effects.
  • icon_check Anomaly Detection Automatically identifies unexpected shifts or outliers in feedback trends that may require urgent action.
  • icon_check Tagging and Thematic Analysis Applies tags and theme extraction to categorize feedback by topics, sentiment or keywords
  • icon_check Stakeholder Management Manages access, roles and visibility for different user groups and stakeholders across experience data.
  • icon_check Multilanguage Support Supports surveys, analysis and reporting in many languages to serve global audiences effectively.
  • icon_check Vertical specific Solutions Delivers industry‑tailored CX templates, analytics and workflows for sectors like retail, healthcare, F&B.

InMoment Specifications

  • Supported Platforms :
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  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
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  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Webinars, Videos
  • English
  • AI Integrated

InMoment Reviews and Ratings

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Press Ganey Company Details

Brand Name Press Ganey
Information Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise.
Founded Year 1985
Director/Founders Patrick Ryan, Rod Ganey
Company Size 1000+ Employees

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