InMoment Pricing & Plans

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Survey Builder

Automatically generates surveys using AI to optimize question flow and improve response rates intelligently and fast.

Conversational AI

Engages respondents in conversational format via chatbot to capture richer feedback beyond traditional surveys.

Social Ratings and Reviews

Gathers and analyzes online reviews and ratings from social and review platforms for reputation insights.

Text Analytics

Empowers users to explore and analyze unstructured text data without coding using built‑in analytics tools.

Data Mining

Lets you query across feedback using keyword or topic‑based search to surface hidden trends or concerns.

Customer Segmentation

Segments feedback based on demographics, behavior, location or custom attributes to tailor analysis.

Impact Simulator

Models potential business impact from changes in feedback drivers to forecast ROI or operational effects.

Anomaly Detection

Automatically identifies unexpected shifts or outliers in feedback trends that may require urgent action.

Tagging and Thematic Analysis

Applies tags and theme extraction to categorize feedback by topics, sentiment or keywords

Stakeholder Management

Manages access, roles and visibility for different user groups and stakeholders across experience data.

Multilanguage Support

Supports surveys, analysis and reporting in many languages to serve global audiences effectively.

Vertical specific Solutions

Delivers industry‑tailored CX templates, analytics and workflows for sectors like retail, healthcare, F&B.

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Brand Name	Press Ganey
Information	Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise.
Founded Year	1985
Director/Founders	Patrick Ryan, Rod Ganey
Company Size	1000+ Employees