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Podium

Brand: Podium

  • 4.2

  • 6 Ratings & 1 Review

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  • Description

  • Pricing

  • Features

  • Specification

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Podium Software Overview

Podium Company Details

Founded Year:  2014

Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business.

Director/Founders Dennis Steele, Eric Rea
Company Size 1000+ Employees

Podium Pricing & Plans

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Podium Features

  • icon_check Unified Messaging
    Combines text, webchat, Facebook, Google, and more into a single inbox for seamless messaging.
  • icon_check Response Management
    Instantly engages leads using AI-generated replies to convert more customers automatically.
  • icon_check Review Management
    Sends automated review invites to boost online reputation and improve local search rankings.
  • icon_check Customer Profiles
    Automatically builds detailed customer profiles with full interaction and payment history.
  • icon_check Video Chat Links
    Initiates secure video calls with customers through simple text links—no app install needed.
  • icon_check Inbox Collaboration
    Lets team members assign, reply, and manage messages collaboratively within one inbox.
  • icon_check Bulk Text Campaigns
    Sends promotional SMS campaigns to segmented contact lists with tracking and engagement stats.
  • icon_check Workflow Automation
    Automates messages for birthdays, follow-ups, and promotions based on customer behavior.
  • icon_check AI Call Summaries
    Transcribes and summarizes phone calls automatically to capture key points and actions.
  • icon_check Contact Segmentation
    Organizes and tags contacts into segments for personalized marketing and automated flows.
  • icon_check Performance Analytics
    Provides real-time insights into reviews, payments, and messaging across multiple locations.
  • icon_check Sentiment Analysis
    Analyzes review tone and content to provide insights into customer satisfaction trends.
  • icon_check Competitor Analysis
    Monitors competitor reviews to help benchmark and refine your local reputation strategy.
Podium Demo Video play icon

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Podium Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
Healthcare Retail Automobiles HVAC Plumbing
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Training Resources
Videos
AI Features
AI Integrated

Podium Review

4.2

Out of 5

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Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 4.1
  • Value for Money 3.9
  • Ease of Use 4.2
  • Customer Support 4.5

80% Recommend this Product

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Podium Video Review

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4.1

“Podium Software Review : What They Don't Tell You!”

Review by: How To Tech

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.