linkedin

Get Free Advice

Get Quote

eGain logo eGain-knowledge hub eGain-analytics eGain-help center
eGain-knowledge hub
eGain-analytics
eGain-help center

eGain

Brand : eGain Corporation

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 18%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.
  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

eGain Pricing & Plans

eGain price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

eGain Features

  • icon_check Omnichannel Engagement Connects customers across chat, email, SMS, social, and voice with unified, consistent support experiences.
  • icon_check AI-Powered Virtual Assistant Automates customer service with intelligent AI chatbots that deliver instant answers and guided support.
  • icon_check Knowledge Management Centralizes enterprise knowledge with AI suggestions, ensuring accurate, fast responses across channels.
  • icon_check Agent Management Provides unified tools and context for agents to manage customer interactions efficiently from one place.
  • icon_check Case Management Tracks, routes, and resolves customer cases with workflow automation and intelligent escalation handling.
  • icon_check Self Service Portal Enables customers to find answers, perform tasks, and resolve issues through guided AI-driven self-service tools.
  • icon_check Email Management Automates and organizes high-volume customer emails with intelligent routing, templates, and response workflows.
  • icon_check Live Chat Support Lets agents engage visitors in real-time through proactive chat, smart routing, and contextual conversation tools.
  • icon_check Co-Browsing Assistance Allows agents to guide customers on web pages live, improving clarity and resolving issues faster.
  • icon_check Analytics & Reporting Offers dashboards, insights, and performance analytics to optimize customer engagement and operations.
  • icon_check Interaction Tracking Captures full conversation history across channels to give agents a complete view of customer interactions.
  • icon_check Workflow Automation Streamlines customer service processes using automated routing, approvals, and task actions.
  • icon_check Voice and IVR Integration Integrates with telephony and IVR systems for unified voice handling within the customer engagement platform.
  • icon_check Third Party Integrations Connects with CRM, telephony, and business systems via APIs to enhance operations and customer visibility.
  • icon_check Security & Compliance Protects customer data with enterprise-grade security, governance, and compliance with industry standards.

eGain Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English

eGain Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

eGain Corporation Company Details

Brand Name eGain Corporation
Information eGain Corporation is a provider of cloud customer engagement hub software for banking, financial, government, and healthcare providers.
Founded Year 1997
Director/Founders Ashutosh Roy
Company Size 501-1000 Employees

eGain Alternatives

See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers