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SogoCX

Brand : Sogolytics

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SogoCX is a platform that helps businesses collect and analyze customer feedback in real time to improve satisfaction and loyalty. ...Read more

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SogoCX Software Pricing, Features & Reviews

What is SogoCX?

SogoCX is a comprehensive customer experience management platform built to help organizations listen, analyze, and act on customer feedback in real time.

Designed for agility, SogoCX captures insights across every touchpoint, from onboarding to renewal, through AI-powered surveys, sentiment analysis, and CX dashboards. SogoCX enables teams to identify pain points, close the feedback loop, and strengthen loyalty with data-driven precision.

With automated alerts, dynamic logic, and powerful integrations, businesses can connect every customer interaction to measurable outcomes. Whether improving satisfaction or reducing churn, SogoCX transforms insights into meaningful action that drives retention and revenue.

Why Choose SogoCX Software?

  • Easy-to-use customer experience platform: Simple interface that anyone can operate.
  • Collects feedback from multiple customer touchpoints: Gathers responses from every stage of the customer journey.
  • AI-powered sentiment and text analysis: Automatically understands tone and meaning in feedback.
  • Real-time dashboards and insights: Shows updated customer data instantly.
  • Tracks key CX metrics like NPS, CSAT, and CES: Measures satisfaction and loyalty effectively.
  • Helps identify customer pain points quickly: Spots what is bothering customers right away.
  • Automates alerts for at-risk customers: Sends notifications when customer satisfaction drops.
  • Supports personalized customer journey mapping: Visualizes the entire customer experience path.
  • Enables faster and smarter decision-making: Provides data-based suggestions for improvements.
  • Helps improve customer loyalty and retention: Strengthens long-term customer relationships.

Benefits of SogoCX Software

  • Customizable surveys to match your brand: Allows full personalization of look and tone.
  • Works well for small teams and large enterprises: Scales easily with business size.
  • Secure and reliable data protection: Ensures customer data stays safe.
  • Multilingual support for global audiences: Allows surveys in multiple languages.
  • Integrates seamlessly with CRM and business tools: Connects well with existing workflows.
  • Provides advanced reporting for deep insights: Offers detailed visual and analytical reports.
  • Allows closed-loop feedback and follow-up actions: Helps track responses and solutions until resolved.
  • Helps reduce customer churn effectively: Prevents customers from leaving by addressing issues early.
  • Supports collaboration across different departments: Teams can work together easily on feedback.
  • Mobile-friendly interface for easy access: Works smoothly on phones and tablets.
  • Helps turn feedback into measurable business outcomes: Converts insights into real improvements.
  • Backed by 24/7 expert customer support: Assistance is available anytime you need help.

SogoCX Pricing

SogoCX price in India is available upon request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

SogoCX Pricing & Plans

SogoCX price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

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SogoCX Features

  • icon_check Feedback Collection Gather customer responses from multiple channels in one place.
  • icon_check Voice of the Customer (VoC) Understand customer feelings, expectations, and experiences clearly.
  • icon_check Customer Journey Mapping Visualize the entire customer journey to identify key touchpoints.
  • icon_check Advanced Feedback Analytics Analyze feedback deeply to uncover trends and insights.
  • icon_check Real-Time Alerts Get instant notifications when issues or negative feedback arise.
  • icon_check Workflow Automation Automate follow-ups and responses to improve efficiency.
  • icon_check 360-Degree Customer View See complete customer histories and interactions in one view.
  • icon_check API Integration Connect easily with CRM, helpdesk, and other business systems.
  • icon_check Dashboards Access visual dashboards for quick performance understanding.
  • icon_check Segmentation & Filtering Organize and analyze feedback by customer groups or behavior.
  • icon_check Multilingual Support Run surveys and CX programs across multiple languages globally.
  • icon_check Secure and Compliant Ensures data protection with strong privacy and security controls.
  • icon_check Templates Use ready-made CX templates to create programs faster.

SogoCX Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs
  • Phone, Email, Live Chat
  • API Integration
  • Webinars, Videos
  • English

SogoCX Reviews and Ratings

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Sogolytics Company Details

Brand Name Sogolytics
Information Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price. Today, clients worldwide trust Sogolytics with their most sensitive data as they investigate customer experience, employee engagement, and more.
Founded Year 2013
Director/Founders Hamid Farooqui
Company Size 101-500 Employees
Other Products SogoSurvey, SogoCore, SogoEX

SogoCX FAQ

A SogoCX price in India is available upon request at techjockey.com.
A No, SogoCX does not have a mobile app.
A SogoCX is compatible with Windows, macOS, and Linux.
A Yes, SogoCX offers a free trial.
A SogoCX collects customer feedback, analyzes it in real time, and helps teams take action to improve customer experience.
A SogoCX is used by businesses, CX teams, support teams, marketing departments, and service organizations to measure and improve customer satisfaction.
A Yes, SogoCX offers a free demo to explore its features before purchasing.
A No, SogoCX is not free, but its pricing is customized based on organizational needs.

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