SogoCX VS Lucidya

Let’s have a side-by-side comparison of SogoCX vs Lucidya to find out which one is better. This software comparison between SogoCX and Lucidya is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SogoCX or Lucidya fits your business.

Comparison

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SogoCX

4.3

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Lucidya

4.5

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

Free Trial

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Offers

Available offers & discounts

Save upto 18%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 18%, Get GST Invoice on your business purchase

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Ratings

Overall ratings

4.3

4 Ratings & 0 Reviews

Features 4.6

Value for Money 4.7

Ease of Use 4.2

Customer Support 4

Likelihood to Recommend

4.5

5 Ratings & 0 Reviews

Features 4.5

Value for Money 4.4

Ease of Use 4.6

Customer Support 4.6

Likelihood to Recommend

Reviews

Verified customer reviews

Rating

Yogesh Nigam Nov 30, -0001

Rating

Yogesh Nevre Nov 30, -0001

Rating

Devid Halder Nov 30, -0001

Rating

Asmita Taori Nov 30, -0001

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Feedback Collection
Secure and Compliant
Multilingual Support
Segmentation & Filtering
Dashboards
API Integration
360-Degree Customer View
Workflow Automation
Real-Time Alerts
Advanced Feedback Analytics
Customer Journey Mapping
Voice of the Customer (VoC)
Templates

Social listening
Response Time Monitoring
Custom Tagging
Customer Journey Mapping
Customer Profiles
Alerts & Notifications
Multi Language Support
Topic Detection
Benchmarking
Audience Segmentation
Brand Health Monitoring
Omnichannel Tracking
Sentiment Analysis
Geolocation Tracking

Gallery

All Videos & Images

See all (5)

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Kapture CX

Zoho CRM Plus

Oracle Customer Experience

SAP CX

See all SogoCX alternatives

Kapture CX

Zoho CRM Plus

Oracle Customer Experience

SAP CX

See all Lucidya alternatives

SogoCX vs Lucidya Comparison FAQs

Software questions,
answered

While SogoCX offers customized features, Lucidya has diverse modules. Select between SogoCX or Lucidya as per your business needs.

Both these products offer similar features but with a different approach. While SogoCX emphasizes on user experiences, Lucidya focuses on functionalities.

It all depends on the functionalities that you prefer. While SogoCX offers add-ons along with essential features, Lucidya emphasizes on customization.

No, the difference between SogoCX and Lucidya lies in terms of features and functionalities. While SogoCX can be customized as per the user’s needs, Lucidya addresses the diverse audience.

It depends upon your business requirement. Both SogoCX and Lucidya provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SogoCX is customizable, SogoCX offers comprehensive modules.

A Quick Comparison Between SogoCX vs Lucidya

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of SogoCX vs Lucidya In terms of Features
Comparison Between SogoCX and Lucidya In terms of Deployment Type
SogoCX or Lucidya: Which Is Ideal for Your Industry
Which Is Better? - SogoCX or Lucidya

Comparison of SogoCX vs Lucidya In terms of Features

SogoCX includes features like Feedback Collection, GDPR Compliant, Multilingual Support and Behavioral Segmentation. Lucidya is known for functionalities like Social listening, Canned Responses, Customization and Customer Journey Mapping. When you compare SogoCX vs Lucidya, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SogoCX and Lucidya In terms of Deployment Type

While SogoCX supports Web Based deployment; Lucidya is suitable for Web Based deployment. While selecting between SogoCX and Lucidya, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SogoCX or Lucidya: Which Is Ideal for Your Industry

SogoCX is ideal for industries like All Industries. For All Industries, Lucidya is a better choice. If you are confused between SogoCX or Lucidya, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SogoCX or Lucidya

SogoCX and Lucidya can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SogoCX and Lucidya during demo to decide which one is best for your business.

Author: Techjockey Team

SogoCX VS Lucidya

We provide the best software solution for your business needs

SogoCX vs Lucidya Comparison FAQs

Is SogoCX better than Lucidya?

Are SogoCX and Lucidya same?

Which is better SogoCX or Lucidya?

Is SogoCX the same as Lucidya?

Can SogoCX replace Lucidya?

What is the difference between SogoCX and Lucidya?

A Quick Comparison Between SogoCX vs Lucidya

Comparison of SogoCX vs Lucidya In terms of Features

Comparison Between SogoCX and Lucidya In terms of Deployment Type

SogoCX or Lucidya: Which Is Ideal for Your Industry

Which Is Better? - SogoCX or Lucidya

SogoCX VS Lucidya

We provide the best software solution for your business needs

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SogoCX vs Lucidya Comparison FAQs

Is SogoCX better than Lucidya?

Are SogoCX and Lucidya same?

Which is better SogoCX or Lucidya?

Is SogoCX the same as Lucidya?

Can SogoCX replace Lucidya?

What is the difference between SogoCX and Lucidya?

A Quick Comparison Between SogoCX vs Lucidya

Comparison of SogoCX vs Lucidya In terms of Features

Comparison Between SogoCX and Lucidya In terms of Deployment Type

SogoCX or Lucidya: Which Is Ideal for Your Industry

Which Is Better? - SogoCX or Lucidya

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