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  4. Podium

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Podium

Brand: Podium

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  • check_icon Unified Messaging
  • check_icon Response Management
  • check_icon Review Management
  • check_icon Customer Profiles
  • check_icon Video Chat Links

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Podium Pricing & Plans

Podium price is available on request

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Podium Features

  • icon_check Unified Messaging Combines text, webchat, Facebook, Google, and more into a single inbox for seamless messaging.
  • icon_check Response Management Instantly engages leads using AI-generated replies to convert more customers automatically.
  • icon_check Review Management Sends automated review invites to boost online reputation and improve local search rankings.
  • icon_check Customer Profiles Automatically builds detailed customer profiles with full interaction and payment history.
  • icon_check Video Chat Links Initiates secure video calls with customers through simple text links—no app install needed.
  • icon_check Inbox Collaboration Lets team members assign, reply, and manage messages collaboratively within one inbox.
  • icon_check Bulk Text Campaigns Sends promotional SMS campaigns to segmented contact lists with tracking and engagement stats.
  • icon_check Workflow Automation Automates messages for birthdays, follow-ups, and promotions based on customer behavior.
  • icon_check AI Call Summaries Transcribes and summarizes phone calls automatically to capture key points and actions.
  • icon_check Contact Segmentation Organizes and tags contacts into segments for personalized marketing and automated flows.
  • icon_check Performance Analytics Provides real-time insights into reviews, payments, and messaging across multiple locations.
  • icon_check Sentiment Analysis Analyzes review tone and content to provide insights into customer satisfaction trends.
  • icon_check Competitor analysis Monitors competitor reviews to help benchmark and refine your local reputation strategy.

Podium Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • Healthcare, Retail, Automobiles, Public Relations
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Podium Reviews and Ratings

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Podium Company Details

Brand Name Podium
Information Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business.
Founded Year 2014
Director/Founders Dennis Steele, Eric Rea
Company Size 1000+ Employees

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